How many rooms are available at Serela Merdeka?

Serela Merdeka has 80 rooms in total.

Does Serela Merdeka provide parking?

Yes, Serela Merdeka provides parking. Please confirm details directly with the hotel.

Does Serela Merdeka provide airport transfer?

Yes, Serela Merdeka provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Serela Merdeka?

Serela Merdeka is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Serela Merdeka

Name: Serela Merdeka
Address: Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111, Jl. Purnawarman No. 23 Bandung, Jawa Barat, 40111, Indonesia
Rating: 8.1

Hotels

Preferred Partner

8.1

/10

Very Good

7,106 reviews

What Guests Say About Their Stay

Distance To City Center (162)

Staff Friendliness (116)

Accessibility (101)

Ambiance (89)

I***a

10.0

/ 10

The hotel is nice and clean. I like the room. I stayed here for 2 days and it was very comfortable. The response was fast when I asked for this and that. It's close so I don't waste money on travel, I want to go culinary in Braga or Buimas, it's not far. Thank you, Serela, next holiday in Bandung, I will come back here again.

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N***a

10.0

/ 10

The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is also varied and delicious, the price of 400 thousand is already very good👍

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N***a

10.0

/ 10

The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is varied and delicious, the price of 400 thousand is really good 👍

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F***z

10.0

/ 10

The hotel is comfortable, the building looks well-maintained, the rooms are clean, and the front desk is open 24 hours, so even at night, checking in was easy. The location is right in the city center, close to everything. I was on a business trip, and it was easy to walk around the hotel. I would definitely return to this hotel again. Recommended.

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D***a

10.0

/ 10

The staff was very friendly, check-in and check-out were fast, and the location was strategically located near shopping centers and restaurants. It was easily accessible by public transportation.

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In the Area

See Map

Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serela Merdeka by KAGUM Hotels Staying at Serela Merdeka is a good choice when you are visiting Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Serela Merdeka

Now you can enjoy more benefits, including the option to pay near your stay date!

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Serela Merdeka Address: Map & Location

Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111

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Discover More About Serela Merdeka

note: hotel was previously named Serela Merdeka by KAGUM Hotels

Location

Staying at Serela Merdeka is a good choice when you are visiting Dago.

About Serela Merdeka

Are you a shopaholic? Staying at Serela Merdeka will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Serela Merdeka provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Merdeka.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Merdeka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Merdeka is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Merdeka is the right place to stay.

All facilities in Serela Merdeka

Fitness Center

Functional Hall

Lobby

CleanAccommodation

Exterior

Hotel Services

Bellhop
Welcoming drinks
Express check-out
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Safety deposit box
WiFi in public area

In-room Facilities

Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Banquet
Non-smoking room
Smoking area

Transportation

Airport transfer
Secure parking
Valet parking

Food and Drinks

Restaurant with AC
Breakfast
Buffet breakfast

Things to Do

Massage
Spa

Business Facilities

Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Supermarket

Kids and Pets

Babysitting

Connectivity

LAN Internet

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Serela Merdeka

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Merdeka	80
Number of floors in Serela Merdeka	6
Another facilities in Serela Merdeka	Bellhop, Welcoming drinks, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Serela Merdeka

What are available facilities at Serela Merdeka?

There are top facilites at Serela Merdeka such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Serela Merdeka?

Check-in time at Serela Merdeka is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Serela Merdeka provide breakfast?

Yes, Serela Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Serela Merdeka?

Serela Merdeka is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Serela Merdeka have?

Serela Merdeka has 6 floors.

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More Reviews from Other Guests in Serela Merdeka

Overall Ratings & Reviews Serela Merdeka

Traveloka (7,074)

Other sources (32)

8.2

Very Good

From 7,074 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

8.6

Service and Facilites

8.1

People often mention about Serela Merdeka

All

Distance to City Center (107)

Bedroom (97)

Ambiance (91)

Staff Friendliness (89)

Bathroom (88)

Accessibility (70)

Taste (66)

Room Space (57)

Surroundings (56)

Hotel Area (55)

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Traveler Reviews Serela Merdeka

Number of reviews per page

Customer reviews

bahrizal s.

8.5

/10

Reviewed 2 week(s) ago

Very good, the security guard is very responsive. The food could be improved.

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Accommodation's Reply

03 Jun 2026

Dear Mr. Bahrizal S., Thank you for staying with us. We appreciate you taking the time to share your feedback and experience during your stay at Serela Merdeka. We apologize for any inconvenience you may have experienced during your stay and have shared your suggestions with our entire team so that we can better ensure the comfort and convenience of all our guests. We will use your feedback to improve our services in the future. We look forward to welcoming you again. Sincerely, The Management Team

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k***y

8.1

/10

Reviewed 2 week(s) ago

The hot water in the shower was unstable (suddenly becoming very hot or very cold) even when set. Requests for water to be brought to the room were quite long waits. The room was quite clean.

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Accommodation's Reply

03 Jun 2026

Dear Kay, Thank you for staying with us. We appreciate you taking the time to share your feedback and experience during your stay at Cerela Merdeka. We apologize for any inconvenience you may have experienced during your stay and have shared your suggestions with all our staff so that we can better ensure the comfort of all our guests. We will use your feedback to improve our services in the future. We look forward to welcoming you again. Sincerely, The Management Team

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Slamet R.

10.0

/10

Reviewed 6 week(s) ago

It's fun, it feels like home, so I want to stay here for a long time.

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2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr. Muhammad Salamet R., Thank you for taking the time to write a detailed review of your stay at Cerela Merdeka Hotel. We greatly appreciate your review, which will be very helpful for our other guests. We hope to welcome you again on your next visit and wish you a pleasant stay as this one. Sincerely, The Management Team

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Raka R.

6.8

/10

Reviewed 7 week(s) ago

The staff was unfriendly upon check-in, even though they were the front desk. The duvet sheet had numerous stains and a few strands of hair. The toilet corners were covered in black stains.

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Accommodation's Reply

27 May 2026

Dear Mr. Raga R., Thank you for staying with us. We appreciate you taking the time to share your feedback and experience during your stay at Cerela Merdeka. We apologize for any inconvenience you may have experienced during your stay and have shared your suggestions with our entire team so that we can better ensure the comfort and convenience of all our guests. We will use your feedback to improve our services in the future. We look forward to welcoming you again. Sincerely, Management

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rian r.

8.5

/10

Reviewed 10 week(s) ago

The staff is friendly, the service is okay, but the AC temperature cannot be turned up to cool overnight while sleeping.

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2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr. Rian R., Thank you for taking the time to write a positive review about your stay at Serela Merdeka Hotel. We greatly appreciate your review, which will be very helpful for our other guests. We apologize for any inconvenience you may have experienced during your stay and have shared your feedback with all our staff so that we can continue to ensure the comfort and convenience of all our guests. We hope to welcome you again in the future. Thank you. Sincerely, The Management Team

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Reyhan F.

Leisure

8.5

/10

Reviewed 11 week(s) ago

Nice hotel and responsive hotel staff

1 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr. Rayhan F., Thank you for taking the time to write a positive review about your stay at the Cerela Merdeka Hotel. We greatly appreciate your feedback, which will undoubtedly be helpful to other guests choosing to stay at our hotel. We hope to welcome you again on your next visit and wish you the same satisfaction as this time. Sincerely, The Management Team

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F***a

10.0

/10

Reviewed 11 week(s) ago

Close to everywhere.. Access to transportation/culinary is also close..

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2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr./Ms. F*a, Thank you for taking the time to write such a detailed review of your stay at Hotel Cerela Merdeka. We greatly appreciate your review, which will be invaluable to our other guests. We look forward to welcoming you again on your next visit and hope this stay was as enjoyable as your previous one. Sincerely, The Management Team

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C***n

Staycation

8.5

/10

Reviewed 12 week(s) ago

I just booked for my brother-in-law

3 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr./Ms. C*n, Thank you for taking the time to write a positive review about your stay at the Cerela Merdeka Hotel. We greatly appreciate your review, which will be very helpful for our other guests. We hope to welcome you again in the future and wish you a pleasant stay as this one. Sincerely, The Management

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A***n

Staycation

10.0

/10

Reviewed 14 week(s) ago

👍🏼👍🏼👍🏼👍🏼👍🏼 good 👍🏼👍🏼👍🏼

2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Mr./Ms. A*n, Thank you for taking the time to write a detailed review of your stay at Hotel Cerela Merdeka. We greatly appreciate your review, which will be very helpful for our other guests. We hope to welcome you again on your next visit and wish you a pleasant stay as this one. Sincerely, The Management Team

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M***i

Business

6.9

/10

Reviewed 15 week(s) ago

Arrived at 3 PM but only checked in at 3:50 AM. The room didn't meet my request (I was given a smoking room for non-smoking). When I first entered, it smelled of cigarettes, there were cigarette butts in the corner of the door, the TV remote didn't work, the hair dryer didn't work, and the toilet was hard to flush. I wanted to complain but was too tired. But when I checked out, someone was able to check in at 11 AM.

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1 people find it helpful

A***n

Staycation

10.0

/10

Reviewed 16 week(s) ago

👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼

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2 people find it helpful

ilman a. s. a. f.

Business

5.0

/10

Reviewed 17 week(s) ago

The electricity in the room went off by itself at 3 am

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1 people find it helpful

r***a

Leisure

9.3

/10

Reviewed 18 week(s) ago

The hotel is strategic, the breakfast food is very special because it is always hot/warm, but the soundproofing of the room is very poor because the sound of motorbikes/cars speeding on the road reaches into the room.

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3 people find it helpful

W***y

10.0

/10

Reviewed 19 week(s) ago

Overall, everything was great, and the service was excellent. Highly recommended for those looking to stay in the city center, close to everything.

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1 people find it helpful

M***d

Transit

5.8

/10

Reviewed 20 week(s) ago

Unkempt and less fresh when entering the room

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3 people find it helpful

T***r

10.0

/10

Reviewed 20 week(s) ago

The hotel staff is friendly and nice

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1 people find it helpful

Sultina

Leisure

8.5

/10

Reviewed 22 week(s) ago

The hotel staff was quite friendly, and the food was quite varied. The room door handle was broken.

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2 people find it helpful

K***a

8.2

/10

Reviewed 22 week(s) ago

The staff are not very friendly, the service is not excellent, the parking lot is small and noisy because my room happened to be in front of the elevator so it was sometimes noisy because it was not soundproof.

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1 people find it helpful

D***a

5.6

/10

Reviewed 22 week(s) ago

the room smells of cigarettes, the bathroom smells of dirty sheets

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1 people find it helpful

A***o

Transit

9.4

/10

Reviewed 23 week(s) ago

Unfortunately the telephone/Telkomsel signal is not good...

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2 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.