Cross Hotel Kyoto

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9.5
/10
Exceptional
2,468 reviews

What Guests Say About Their Stay

R***e

9.4
/ 10
Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

Henny K.

9.7
/ 10
Sangat strategis, bersih, nyaman, friendly staff, dekat dengan tempat keramaian, gampang cari makan dan naik bus.

Jona

10.0
/ 10
We enjoyed our stay in this hotel. Everything is walking distance. My only concern was the extra bed was a little stiff so I woke up with sore back. Other than that, I highly recommend staying there.

Illya

10.0
/ 10
Very slow Wifi in this Hotel, but everything else was absolutely amazing. Great location and clean/spacious rooms. Very convenient for a large family with kids. Reasonable price.

Ana

10.0
/ 10
Very friendly staff always prompt to help all the time. The manager was also very nice.
In the Area
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71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Cross Hotel Kyoto is a hotel is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Kyoto

71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031
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General
Near Pontocho Alley

Location
With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Kawaramachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Kamo River - 0.2 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Shijo Street - 0.6 km / 0.4 mi
Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Nishiki Market - 0.7 km / 0.4 mi
Hanamikoji Street - 0.7 km / 0.4 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Kenninji Temple - 1.1 km / 0.7 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Kyoto Gyoen National Garden - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 46.4 km / 28.8 mi
Kobe Airport (UKB) - 80.3 km / 49.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Cross Hotel Kyoto

Bar, Cafe and Lounge Cross Hotel Kyoto
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Kyoto
Entertainment Facility
Common Space Cross Hotel Kyoto
Common Space
Lobby Cross Hotel Kyoto
Lobby
Exterior Cross Hotel Kyoto
Exterior

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Cross Hotel Kyoto

Important Note
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Sakura Quality, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Kyoto
301
Number of floors in Cross Hotel Kyoto
9
Another facilities in Cross Hotel Kyoto
Breakfast, Bicycle rental, Free WiFi, Smoking area, Accessible bathroom

Frequently asked question in Cross Hotel Kyoto

What are available facilities at Cross Hotel Kyoto?
There are top facilites at Cross Hotel Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Kyoto?
The standard check-in time at Cross Hotel Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Kyoto provide breakfast?
Yes, Cross Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Kyoto?
Cross Hotel Kyoto is a 3.5-star hotel.
How many floors does Cross Hotel Kyoto have?
Cross Hotel Kyoto has 9 floors.
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More Reviews from Other Guests in Cross Hotel Kyoto

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,452)
9.6
Exceptional
From 2,452 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Arturo
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Extremely disappointing experience. Our vacation got off to a terrible start after spending more than 1.5 hours at check-in disputing charges (aditional 50%)that the hotel tried to impose despite my reservation already being fully paid through Hotels.com. They claimed my 9-year-old son staying with us in our King room required an additional charge, even though the Hotels.com listing clearly states the room accommodates up to 3 adults and 1 child (4 guests total). We were only 2 adults and 1 child sharing the existing bed. To make matters worse, we were forced to pay for a full buffet breakfast for our son, despite his dietary restrictions preventing him from eating anything offered. The lengthy dispute caused us to miss a lunch appointment and turned what should have been an exciting arrival into a frustrating and stressful experience. Even more concerning, the hotel disclosed details of my reservation to a third party without my authorization. That is a serious breach of guest privacy and completely unacceptable. I expect the improper charges to be refunded and a full explanation of how my confidential reservation information was shared without my consent. Based on this experience, I cannot recommend this hotel.
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Randy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Laundry facility very useful
Lynn
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel and location !
Terrence
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfasts are great. The elevators are fast. The bathroom areas are fine. AC is quiet. However, there is no good place to set your laptop and there are not enough electrical outlets. With minimal redesign, my room could have much more functional. Just replace the little loveseat next to the bed with a real desk and chair.
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Jona
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed our stay in this hotel. Everything is walking distance. My only concern was the extra bed was a little stiff so I woke up with sore back. Other than that, I highly recommend staying there.
Chang Won
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful breakfast and welcoming staff
JULIEN
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel but I found it to be a bit noisy / had to buy earplugs
Ryan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Big rooms and great location.
Mari
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff is always friendly and helpful.
Illya
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very slow Wifi in this Hotel, but everything else was absolutely amazing. Great location and clean/spacious rooms. Very convenient for a large family with kids. Reasonable price.
Ana
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff always prompt to help all the time. The manager was also very nice.
Charles
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great location, great amenities. Room was not quite up to the standard of the hotel overall or to the helpfulness of the staff
Wendy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic stay for family of 4, including parents and 2 college students. We had a family room with 4 separate beds. Firm mattresses and pillows. Towels and toiletries were very nice. Daily water bottle per person per day. Hotel daily breakfast was wonderful! We can’t wait to go back! Perfect location in Kyoto.
Smith
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff and a wonderful location!
Osvanny
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location , very nice and clean , good breakfast , nice and helpful staff members .
Vernon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Liked it all close to everything we wanted to see Great place
Qiangwei
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff from the reception is not very friendly.
Iris
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed here after four days in Tokyo and the hotel is located right in the thick of Kyoto. You are a short walk from Gion and around the corner from A+ shopping but still very much on the heart of Kyoto which we enjoyed. The property is quiet and beautiful and shipping luggage to the airport was a breeze thanks to the staff highly recommend. Breakfast wasn’t bad either
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Joy Jasmine Bermudez
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location - shopping, restaurants, and convenience stores are right at your doorstep. We stayed as a family with 5 yr old twins and found the rooms spacious enough, with very comfortable beds. Breakfast was amazing, and we loved the atmosphere around the hotel. Overall, a great stay for families.
Mira
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel with an excellent location and a wonderful breakfast buffet. One of the reception staff members, an older gentleman with glasses, was especially helpful and made a great impression. Unfortunately, I forgot to ask for his name. On the other hand, one of the middle-aged ladies at the reception seemed to be in a bad mood and was not as welcoming. However, this did not significantly affect my stay. Overall, I really enjoyed the hotel and would be happy to stay here again.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.