Cross Hotel Kyoto

Hotels
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9.5
/10
Exceptional
2,393 reviews

What Guests Say About Their Stay

R***e

9.4
/ 10
Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

Henny K.

9.7
/ 10
Sangat strategis, bersih, nyaman, friendly staff, dekat dengan tempat keramaian, gampang cari makan dan naik bus.

Jaanvi

10.0
/ 10
We loved the room for being clean and a nice big bathroom! Great staff that were so approachable to help with checking in and out, sending luggage to the next location and very generous in helping us plan around Kyoto as well.

Wendy

10.0
/ 10
Used as a hub close to trains great area around for dinning , shopping walking

Sarah

10.0
/ 10
Wonderful hotel. Very clean, quiet and really comfortable beds. Staff was great - very helpful. Thank you for a great stay!
In the Area
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71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Cross Hotel Kyoto is a hotel is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Kyoto

71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031
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General


Near Pontocho Alley

Location


With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Kawaramachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Kamo River - 0.2 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Shijo Street - 0.6 km / 0.4 mi
Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Nishiki Market - 0.7 km / 0.4 mi
Hanamikoji Street - 0.7 km / 0.4 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Kenninji Temple - 1.1 km / 0.7 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Kyoto Gyoen National Garden - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 46.4 km / 28.8 mi
Kobe Airport (UKB) - 80.3 km / 49.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Cross Hotel Kyoto

Bar, Cafe and Lounge Cross Hotel Kyoto
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Kyoto
Entertainment Facility
Common Space Cross Hotel Kyoto
Common Space
Lobby Cross Hotel Kyoto
Lobby
Exterior Cross Hotel Kyoto
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Cross Hotel Kyoto

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Kyoto
301
Number of floors in Cross Hotel Kyoto
9
Another facilities in Cross Hotel Kyoto
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Cross Hotel Kyoto

What are available facilities at Cross Hotel Kyoto?
There are top facilites at Cross Hotel Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Kyoto?
The standard check-in time at Cross Hotel Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Kyoto provide breakfast?
Yes, Cross Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cross Hotel Kyoto have?
Cross Hotel Kyoto is a 3.5-star hotel.
How many floors does Cross Hotel Kyoto have?
Cross Hotel Kyoto has 9 floors.
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More Reviews from Other Guests in Cross Hotel Kyoto

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,377)
9.6
Exceptional
From 2,377 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Jaanvi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the room for being clean and a nice big bathroom! Great staff that were so approachable to help with checking in and out, sending luggage to the next location and very generous in helping us plan around Kyoto as well.
Wendy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Used as a hub close to trains great area around for dinning , shopping walking
Pamela
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is amazing. Great location, good breakfast, very clean, and most of all, great location. Rooms are a bit small, but this is normal for Japan. Price-quality: on point!
Navin Parshad
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Free coffee machine.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel. Very clean, quiet and really comfortable beds. Staff was great - very helpful. Thank you for a great stay!
Irena
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect. Centrally located and within walking distance to most area landmarks and sites. Room size was perfect for 3 with new furnishings. One of the nicer places we stayed on our 10 day trip.
Jonny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the second time that I’ve stayed at this hotel and it was just as good as I remembered. Perfect location, super clean and extremely friendly staff!
giuseppina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Position and room. The AC was not working properly though
Aranjeet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location and nice rooms
Janelle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff and clean hotel.
Alli
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved staying at this hotel. It was clean and felt luxurious. Would definitely stay again if visiting Kyoto.
Liza
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location and excellent customer service from the staff. Room was small as expected as we had 3 single beds. No sitting area or shelves. Appreciated having new PJs every day and free mineral water. Would be nice if the water was placed in the fridge. Shampoo, conditioner and body soap all had a very nice calming scent. No soap in the separate toilet which was odd. No on-site laundry available.
Read More
Rae
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, hotel was so clean.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice stay. Location in a great spot to see all of the sites and the room was good size. Super nice staff and the breakfast was really good. Definitely would stay there again.
marianne
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not great service , the staff was unhelpful. Good location and clean.
Richard
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Very high quality amenities in the room. Fantastic breakfast.
nicholas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

cross is hospitality at its finest
Tracie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

An amazing property, staff were very helpful and location was perfect.
Soeun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location with lots of options and excellent room condition. Their guest service is also good.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Had a wonderful stay at this hotel! The location was excellent, right in the heart of the shopping and gourmet district, making it very convenient to explore the area. While it is not exactly next to Gion, it is still within a comfortable walking distance. The room was extremely comfortable, clean, and spacious enough for two people even with our large luggage. What stood out most was the excellent service from the hotel staff. Everyone was warm, friendly, and very helpful throughout our stay, which made us feel truly welcomed. Overall, it was a very enjoyable experience. In fact, I have already booked another family trip and will be staying at Cross Hotel again this December. Looking forward to returning!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cross Hotel Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,377)
9.6
Exceptional
From 2,377 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Jaanvi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the room for being clean and a nice big bathroom! Great staff that were so approachable to help with checking in and out, sending luggage to the next location and very generous in helping us plan around Kyoto as well.
Wendy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Used as a hub close to trains great area around for dinning , shopping walking
Pamela
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is amazing. Great location, good breakfast, very clean, and most of all, great location. Rooms are a bit small, but this is normal for Japan. Price-quality: on point!
Navin Parshad
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Free coffee machine.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful hotel. Very clean, quiet and really comfortable beds. Staff was great - very helpful. Thank you for a great stay!
Irena
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect. Centrally located and within walking distance to most area landmarks and sites. Room size was perfect for 3 with new furnishings. One of the nicer places we stayed on our 10 day trip.
Jonny
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the second time that I’ve stayed at this hotel and it was just as good as I remembered. Perfect location, super clean and extremely friendly staff!
giuseppina
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Position and room. The AC was not working properly though
Aranjeet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location and nice rooms
Janelle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff and clean hotel.
Alli
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved staying at this hotel. It was clean and felt luxurious. Would definitely stay again if visiting Kyoto.
Liza
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location and excellent customer service from the staff. Room was small as expected as we had 3 single beds. No sitting area or shelves. Appreciated having new PJs every day and free mineral water. Would be nice if the water was placed in the fridge. Shampoo, conditioner and body soap all had a very nice calming scent. No soap in the separate toilet which was odd. No on-site laundry available.
Read More
Rae
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, hotel was so clean.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice stay. Location in a great spot to see all of the sites and the room was good size. Super nice staff and the breakfast was really good. Definitely would stay there again.
marianne
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not great service , the staff was unhelpful. Good location and clean.
Richard
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Very high quality amenities in the room. Fantastic breakfast.
nicholas
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

cross is hospitality at its finest
Tracie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

An amazing property, staff were very helpful and location was perfect.
Soeun
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location with lots of options and excellent room condition. Their guest service is also good.
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Had a wonderful stay at this hotel! The location was excellent, right in the heart of the shopping and gourmet district, making it very convenient to explore the area. While it is not exactly next to Gion, it is still within a comfortable walking distance. The room was extremely comfortable, clean, and spacious enough for two people even with our large luggage. What stood out most was the excellent service from the hotel staff. Everyone was warm, friendly, and very helpful throughout our stay, which made us feel truly welcomed. Overall, it was a very enjoyable experience. In fact, I have already booked another family trip and will be staying at Cross Hotel again this December. Looking forward to returning!
Read More
Number of reviews per page
20
40