How many rooms are available at Lotte Arai Resort?

Lotte Arai Resort has 245 rooms in total.

Does Lotte Arai Resort provide parking?

Yes, Lotte Arai Resort provides parking. Please confirm details directly with the hotel.

What do past guests say about Lotte Arai Resort?

Lotte Arai Resort is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Lotte Arai Resort

Name: Lotte Arai Resort
Address: 1966 Ryozenji, Niigata, Myoko, Chubu, Japan, 944-0062, 1966 Ryozenji, Chubu, 944-0062, Japan
Rating: 8.6

Hotels

8.6

/10

Very Good

425 reviews

What Guests Say About Their Stay

Kristian

10.0

/ 10

Our stay at Lotte Arai Resort was nothing short of magical — truly a winter wonderland experience from start to finish. One of the standout conveniences was the complimentary shuttle service to and from the station. It made arrival and departure completely seamless and stress-free, especially when travelling with winter gear. From the moment we stepped onto the shuttle, everything felt easy and well-organised. We opted for the full board package, and it was absolutely worth it. The variety and quality of food across all meals were fantastic, with plenty of options to suit different tastes. Every meal felt like something to look forward to after a day in the snow. Speaking of which — the resort itself is perfectly set up for snow lovers. With direct access to snow activities, everything is right at your doorstep. No long commutes, no hassle — just step outside and you’re instantly immersed in the alpine experience. Whether you’re skiing, exploring, or simply soaking in the scenery, it truly feels like you’re in a postcard. The rooms were another highlight: spacious, beautifully appointed, and incredibly comfortable — the perfect place to relax and recharge. The entire property is immaculately clean, which really adds to the overall sense of quality and care. What really elevates the experience, though, is the staff. Every interaction was warm, welcoming, and helpful. Their attention to detail and genuine hospitality made us feel incredibly well looked after throughout our

Victor

10.0

/ 10

Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.

Michael

10.0

/ 10

Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.

In the Area

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1966 Ryozenji, Niigata, Myoko, Chubu, Japan, 944-0062

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Lotte Arai Resort is a hotel is located at Myoko-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Lotte Arai Resort

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Lotte Arai Resort Address: Map & Location

1966 Ryozenji, Niigata, Myoko, Chubu, Japan, 944-0062

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Discover More About Lotte Arai Resort

General

In the mountains

Location

With a stay at Lotte Arai Resort in Myoko, you'll be 11.3 mi (18.2 km) from Takada Park and 14.4 mi (23.2 km) from Iwanohara Vineyard. This family-friendly hotel is 14.7 mi (23.7 km) from Imori Pond and 15.9 mi (25.5 km) from Joetsu Municipal Aquarium.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Myoko Kogen - 0.1 km / 0.1 mi
Arai Road Station - 6.8 km / 4.2 mi
Myoko Sunshine Land - 9.5 km / 5.9 mi
Myoko-Togakushi Renzan National Park - 13.5 km / 8.4 mi
Myoko Ski Park - 16.7 km / 10.4 mi
The Japanease Memorial Museum of Skiing - 17 km / 10.6 mi
Kanayasan Ski Area - 17.1 km / 10.6 mi
Seki Onsen Ski Resort - 17.2 km / 10.7 mi
Official Residence of Past Division Leader - 17.6 km / 10.9 mi
Jokoji Temple - 17.9 km / 11.1 mi
Takada Park - 18.2 km / 11.3 mi
Takada Castle - 19 km / 11.8 mi
Kobayashi Kokei Memorial Museum - 19.1 km / 11.8 mi
Yamaderayakushi - 20.6 km / 12.8 mi
Tsubame Onsen - 21.1 km / 13.1 mi

The nearest major airport is Niigata Airport (KIJ) - 161 km / 100.1 mi

Facilities

Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can relax in one of the 2 hot tubs. This hotel also features complimentary wireless internet access, concierge services, and ski storage.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Dining

Enjoy Japanese cuisine at Asahi, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 245 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Lotte Arai Resort

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Shops
Indoor pool
Barbecue
Karaoke
Picnic area
Garden
Spa
Library
Outdoor pool
Sauna

General

Lockers
Microwave (shared)
Fireplace in lobby
Banquet
Parking
Terrace

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Sports and Recreations

Ski
Ski storage
Fitness center
Table tennis
Trampolines

Food and Drinks

Breakfast
Snack bar

Transportation

Bicycle rental

Connectivity

Free WiFi

Shuttle Service

Train station pickup

Business Facilities

Business facilities

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Lotte Arai Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability. Meals are not included in the breakfast and half board rate plans for children ages 3 and under. Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Lotte Arai Resort	245
Number of floors in Lotte Arai Resort	1
Another facilities in Lotte Arai Resort	Shops, Indoor pool, Barbecue, Karaoke, Picnic area

Frequently asked question in Lotte Arai Resort

What are available facilities at Lotte Arai Resort?

There are top facilites at Lotte Arai Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Lotte Arai Resort?

Check-in time at Lotte Arai Resort is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Lotte Arai Resort provide breakfast?

Yes, Lotte Arai Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Lotte Arai Resort?

Lotte Arai Resort is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Lotte Arai Resort have?

Lotte Arai Resort has 1 floors.

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More Reviews from Other Guests in Lotte Arai Resort

Overall Ratings & Reviews Lotte Arai Resort

Traveloka (3)

Other sources (422)

8.6

Very Good

From 422 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.2

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Traveler Reviews Lotte Arai Resort

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Top reviews

Jonathan

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Simply Amazing!

Christopher

Friends and Family with Friends

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Chi Kin

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nice resort overall but the customer service could be improved. The spa facilities and sauna could do with better cleaning. In my partners Sauna and spa had a bad smell which affected that tranquil environment where she wasn’t able to relax. We enjoy the Japanese breakfast the quality was really good with a good variety of hot and cold options. The staff was also quite rude in the ski park and was not helpful or informative. Overall good experience but the positive points was not enough to cover some of the negatives.

Kristian

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Christine

with Friends

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Onsen was great. Some of the front counter staff whilst helpful were not friendly. The resort is sizeable and lacks ambience.

Victor

Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Michael

Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

vincent

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.

Jacqui

Friends and Family with Friends

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Clean, spacious modern rooms. Space to unpack bags though this was a little sparse for 2 people on a 1 week ski trip. Onsen is amazing. Staff are friendly and courteous. They speak little English but not a problem with apps. Could use more dining space as we always had to make a reservation for dinner in advance. The food was pretty good though could use more variety.overall a pleasant stay. Not much variety in ski terrain as lots was closed off due to avalanche risk. Safety is important.

Julie

Friends and Family with Friends

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

The room was great. Staff very curtious

Jonathon

Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.

Lisa

Leisure Family

4.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.

Seth

with Partner

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.

Susana

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Loved our room! Everyone was friendly and the onsen was remarkable.

DongWook

Business

10.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Excellent facility, even more excellent staff!

Stephanie

Leisure with Partner

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

The property was great but hard to get to and only had a shuttle at certain times. Make sure you reserve a seat beforehand and that it lines up for right after your train arrives. Also bring snacks because a lot of restaurants weren’t open during the end of the snow season

Majanne

Business

10.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol

Billy

Leisure with Friends

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort

Maxwell

Leisure

8.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing

Cliff

8.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

This beautiful resort would’ve gotten the 5 stars it deserved had it not been for the Vietnamese restaurant in the pas through that I reserved a table at. I was ignored while others were seated and orders taken and weee eating before I was acknowledged. Had it not been for that place experience this place was easy 5/5.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.