Okada Ryokan Warakutei

Wonderful first time stay in an authentic ryokan. Exceeded expectations. Decor is lovely. Food is delicious and served by attentive staff. Had a room with private inside and outside baths. Had never heard of a kotatso and it was so relaxing I didn't want to leave. Highly recommend.

Beautiful outdoor Onsen. The Japanese breakfast was very delicious. The staff were friendly. We want to come back!

yes, the room is spotless, the staffs are courteous.

Helpful staff.

The staff were so lovely, the annex rooms

This is the worst ryokan experience in terms of service, food and amenities. The room with a private onsen that we stayed in felt like a dungeon, all enclosed and dark. The private onsen water is just toi hot to soak in The baseboard molding inside the room is all mouldy, cannot imagine we were actually in Japan with such a low standard. Food was way below any Japanese standard. You had to go and get your rice, miso soup and water by yourself in a Japanese ryokan onsen hotel? Difficult to communicate, hardly anyone on staff. Just stay away. Expedia should delist this room.

~3 min walk from Hirayu Onsen, beautiful view from the mountain, and very hospital staff.

Beautiful cultural experience. Having your own onsen and choice of the public onsen was very nice. We did not think the seiki breakfasts and dinner were worth the astoundingly expensive price. I would next time not book the meals, exorbitant cost at nearly $300 each time

Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!

Very beautiful property with great staff and services. Dinner and breakfast was good.

Spacious Tatami Room with private indoor / outdoor bath!

Stayed in a traditional room with a private Onsen for two nights. Really enjoyed the atmosphere and the staff were friendly to us. The public bath was gorgeous and the private Onsen in our room was so special. Only complaint was our wifi didn’t work, otherwise we had a splendid time.

Quirky traditional Jaoanese accomodation

Nil

We stayed 2 nights, half board with private in room Onsen. Pros: less than 5 minutes walk from Hirayu Onsen bus terminal, great private bath. Public bath has 4 different pools, which was all fantastic. Food is good and service is standard. Good room size. Cons: facilities are old and dated. There’s some lingering smell in the room. WiFi very weak. Bugs inside the room. This could be very typical for a traditional ryokan but not to my liking.

The hotel room is very basic and run down. There is no drinking water in the room. The toilet bowl seat does not come with heater and the shower curtain was very dirty. The outdoor onsen is very dirty. There were a lot of dead skin cell, scabs, and debris.

Unfortunately not a very pleasant stay for us. We booked 3 nights and checked out after only 1 night. After travelling 6 hours to get there, the young lady appointed to look after us was rude and unkind, trying to hurry us up to drop our bags and go to dinner. We barely had time for a quick bathroom break and she was phoning us telling us to hurry up because she was waiting. It was a long day so I just let it slide without worry. Dinner was nice but there was not options for your meal. Breakfast was exactly the same. The private onsen was our only highlight but even then they could use some serious updating. All furniture was stained and old which made the property look worn and dirty. The property is close to the bus station for day trips but not much else around in terms of amenities or shops. For the price I expected better.

Amazing onsen! I booked a room with a private open air onsen for end of March 2024 and was blown away at how nice my room and the entire hotel was. The facility was impeccable, food was good, staff was super nice and my room was so great. I was only there two nights and regret not staying longer. I will definitely come back to this onsen. Also, the surrounding was snowy and it snowed the second night, loved it! It felt great to relax outdoors in the warm water! Thank for Onsen staff for such a great experience.

値段の割に料理内容がひどかった。宿泊費が半額になったとしてももう遠慮したいレベルでした。 料理内容の改善が必要だと思います。 当日は貸切状態でどこにも人がいなく温泉はいつ入っても1人きりだったのは違う意味では良かった。経営状況を心配したくなるくらい誰も宿泊客がいなかった。

Great food and hot spring for family to stay at.