Okada Ryokan Warakutei

Beautiful cultural experience. Having your own onsen and choice of the public onsen was very nice. We did not think the seiki breakfasts and dinner were worth the astoundingly expensive price. I would next time not book the meals, exorbitant cost at nearly $300 each time

非常好的體驗

Una habitación perfecta, un onsen para relajarse sin duda recomendable

Nice receptionist and clear instructions

案内された露天風呂付きの部屋が雪の影響で引き戸が開かず入れなかったので、部屋を変えていただきました。 スタッフの対応はとても良かった。 ただ…小さな蟻が部屋内に次から次へと入ってきていた。

服務人員很不錯，可惜貸切温泉要錢。整體來說，是不錯的旅館！

食事はバイキングが多い中 ここではテーブルにこだわりの料理があり 一年に一度は楽しみで宿泊しています とても美味しいです サービスも大変いいですよ

室內室外溫泉很多雜質，有異味。員工服務態度良好。房間整潔。但食物質數一般，特別是早餐，味道很一般，試過同區其他溫泉，一樣價錢，但比岡田和樂亭好太多了。

Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!

很 舒服

夜ご飯のラスト時間が早かったのと、女性のお風呂に、化粧品などが

Very beautiful property with great staff and services. Dinner and breakfast was good.

Spacious Tatami Room with private indoor / outdoor bath!

Stayed in a traditional room with a private Onsen for two nights. Really enjoyed the atmosphere and the staff were friendly to us. The public bath was gorgeous and the private Onsen in our room was so special. Only complaint was our wifi didn’t work, otherwise we had a splendid time.

Quirky traditional Jaoanese accomodation

上高地への移動に便利 還暦祝いに宿からサプライズのプレゼントがありました。ケーキと手書きの還暦祝いメッセージを頂きありがとうございました。

家族旅行で利用しました。 室内に温泉　露天風呂があり、ゆっくりできました

As a gold member who travels frequently and has stayed in numerous onsen hotels, I must express my deep disappointment with this establishment. It is, without a doubt, the worst hotel I have ever experienced. From the moment I checked in at 7 pm, I encountered a series of issues that made my brief stay until 9 pm utterly unpleasant. The hotel unreasonably charged one night for two extra people, equivalent to a room charge, despite only requesting extra futons for my guests who were staying for just one night. The room could accommodate four futons, but I still had to pay the cost of an additional room. The lack of customer service, worn-out rooms, and unpleasant odors in the room and hallway further added to my dissatisfaction. The absence of complimentary water and the exorbitant prices of the vending machines were also disappointing. Clients were required to change clothes on the first floor and walk naked down 20 steps to reach the onsen, which was inconvenient. Although the onsen area itself had a nice view, the changing area appeared to be poorly maintained and lacked cleanliness. The breakfast and dinner were mediocre and failed to impress. To top it off, the hotel's Wi-Fi was unavailable throughout the night, making it impossible to stay connected. While the hotel's location near the station is convenient, and the lobby and exterior appear impressive at first glance, potential clients can make their own choice before booking a stay at this hotel.

As a gold member who travels frequently and has stayed in numerous onsen hotels, I must express my deep disappointment with this establishment. It is, without a doubt, the worst hotel I have ever experienced. From the moment I checked in at 7 pm, I encountered a series of issues that made my brief stay until 9 pm utterly unpleasant. The hotel unreasonably charged me 23,000 yen for two extra people, equivalent to a room charge, despite only requesting extra futons for my guests who were staying for just one night. The room could accommodate four futons, but I was forced to pay the cost of an additional room. The lack of customer service, worn-out rooms, and unpleasant odors in the room and hallway further added to my dissatisfaction. The absence of complimentary water and the exorbitant prices of the vending machines were also disappointing. Clients were required to change clothes on the first floor and walk naked down 20 steps to reach the onsen, which was inconvenient. Although the onsen area itself had a nice view, the changing area appeared to be poorly maintained and lacked cleanliness. The breakfast and dinner were mediocre and failed to impress. To top it off, the hotel's Wi-Fi was unavailable throughout the night, making it impossible to stay connected. While the hotel's location near the station is convenient, and the lobby and exterior appear impressive at first glance, I strongly advise potential clients to be cautious before booking a stay at this hotel.

フロント周りの調度品は、片付けた方がすっきりして良いと思いました。離れのお部屋は豪華でした。温泉も良かった。お料理は普通でした。