Okada Ryokan Warakutei

The hotel staff was wonderful; despite the language barrier, I could truly feel their warmth and hospitality. I was very satisfied with the room facilities and the hot spring (onsen) experience. However, I was quite disappointed with the Hida beef hamburger steak—the bottom was burnt, which was a letdown.

Beautiful outdoor Onsen. The Japanese breakfast was very delicious. The staff were friendly. We want to come back!

客室は掘りごたつがあってのんびり出来て良かったですが客室の温泉は熱くて入れなかった。 大浴場は内風呂も露天風呂も最高に良かった。 ただ洗面台のシャワーがぬるかったのが残念だった。 食事もとても美味しかったがもう少し品数があると良かったかなぁ。

yes, the room is spotless, the staffs are courteous.

Helpful staff.

The staff were so lovely, the annex rooms

This is the worst ryokan experience in terms of service, food and amenities. The room with a private onsen that we stayed in felt like a dungeon, all enclosed and dark. The private onsen water is just toi hot to soak in The baseboard molding inside the room is all mouldy, cannot imagine we were actually in Japan with such a low standard. Food was way below any Japanese standard. You had to go and get your rice, miso soup and water by yourself in a Japanese ryokan onsen hotel? Difficult to communicate, hardly anyone on staff. Just stay away. Expedia should delist this room.

一流的溫泉酒店，房間內有溫泉，日式早晚餐也不錯

客房內就有室內和室外的溫泉池可泡湯是驚喜之一。 飄著雪在室外的大衆溫泉池泡湯真是驚喜之二。 缺點:但房間內乾淨的廁所ㄧ開門就有臭味，可能是老舊管道的緣故吧！另一點是枕頭很高，睡得很不舒服，這應該是可改進的。

~3 min walk from Hirayu Onsen, beautiful view from the mountain, and very hospital staff.

上高地への拠点としてロケーションは文句は無いが、食事にはもう少し気を配っていただきたい。最初にメイン料理の陶板焼？に火を入れられたので、ゆっくりと食べられなくて、30〜40分で食事が終わってしまい楽しめなかった。

Beautiful cultural experience. Having your own onsen and choice of the public onsen was very nice. We did not think the seiki breakfasts and dinner were worth the astoundingly expensive price. I would next time not book the meals, exorbitant cost at nearly $300 each time

非常好的體驗

Una habitación perfecta, un onsen para relajarse sin duda recomendable

Nice receptionist and clear instructions

案内された露天風呂付きの部屋が雪の影響で引き戸が開かず入れなかったので、部屋を変えていただきました。 スタッフの対応はとても良かった。 ただ…小さな蟻が部屋内に次から次へと入ってきていた。

服務人員很不錯，可惜貸切温泉要錢。整體來說，是不錯的旅館！

食事はバイキングが多い中 ここではテーブルにこだわりの料理があり 一年に一度は楽しみで宿泊しています とても美味しいです サービスも大変いいですよ

室內室外溫泉很多雜質，有異味。員工服務態度良好。房間整潔。但食物質數一般，特別是早餐，味道很一般，試過同區其他溫泉，一樣價錢，但比岡田和樂亭好太多了。

Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!