Sheratton Regency Hotel

Hotels
6.8
/10
Pleasant
73 reviews

What Guests Say About Their Stay

ADEGBOYEGA ADESUPO

10.0
/ 10
Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.

Kiefer

10.0
/ 10
Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!

Gregory

10.0
/ 10
The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
In the Area
See Map
Moi Ave, Shimanzi/Ganjoni, Mvita, Mombasa, Kenya

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sheratton Regency Hotel is located in area / city Shimanzi/Ganjoni. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sheratton Regency Hotel Address: Map & Location

Moi Ave, Shimanzi/Ganjoni, Mvita, Mombasa, Kenya
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Lobby Sheratton Regency Hotel
Exterior 2 Sheratton Regency Hotel

Discover More About Sheratton Regency Hotel

Location


Sheratton Regency Hotel is located in area / city Shimanzi/Ganjoni.

About Sheratton Regency Hotel

From business event to corporate gathering, Sheratton Regency Hotel provides complete services and facilities that you and your colleagues need.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Sheratton Regency Hotel is the right place to stay.

All facilities in Sheratton Regency Hotel

Bar, Cafe and Lounge Sheratton Regency Hotel
Bar, Cafe and Lounge
Swimming Pool Sheratton Regency Hotel
Swimming Pool
Entertainment Facility Sheratton Regency Hotel
Entertainment Facility
Functional Hall Sheratton Regency Hotel
Functional Hall
Common Space Sheratton Regency Hotel
Common Space

General

  • Reception hall
  • Smoking area
  • Parking

Food and Drinks

  • Breakfast
  • Buffet breakfast

Hotel Services

  • 24-hour Receptionist
  • Concierge

Transportation

  • Storage

Things to Do

  • Sun loungers

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Accommodation Policy & General Information in Sheratton Regency Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:00

  • Rollaway bed fee: KES 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No cribs (infant beds) available, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheratton Regency Hotel
57
Another facilities in Sheratton Regency Hotel
Reception hall, Smoking area, Parking, Breakfast, Buffet breakfast

Frequently asked question in Sheratton Regency Hotel

What are available facilities at Sheratton Regency Hotel?
There are top facilites at Sheratton Regency Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sheratton Regency Hotel?
Check-in time at Sheratton Regency Hotel is staring from 11:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sheratton Regency Hotel provide breakfast?
Yes, Sheratton Regency Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sheratton Regency Hotel?
Sheratton Regency Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Sheratton Regency Hotel?
Sheratton Regency Hotel has 57 rooms in total.
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More Reviews from Other Guests in Sheratton Regency Hotel

6.8
Pleasant
From 73 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Sheratton Regency Hotel

Number of reviews per page
20
40
Top reviews
Mick
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All was well.
Terence
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room, the staff and the beeakfast were all very good. My only criticism is rhe loudness of rhe adjoining Zero Club and the loudness of PA system for early morning prayers from the nearby mosque.
ADEGBOYEGA ADESUPO
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Philip
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room is spacious and clean
Pride
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was very clean and comfortable
Timothy
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hot water, comfortable beds, and great breakfast. Friendly smiles.
Kiefer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Abdulghani
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I used the hotel for one night. Its overall very good and central however, the problem is the nightclub below of it which produce lots of sounds. So if you dont have deep sleep, then you risk, to have troubles of sleeping. The road also is not for below 18 years old
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
Read More
JUSTINE ODION
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It's actually calm nice and quiet .
Amy
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice room/ hotel and friendly staff
lisa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
CHARLES
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
David
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Feven
icon-Family
Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Walking distance to restaurants and shops
Sean
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Staff was very helpful and professional in accommodating me with any requests I had or needed
Kate
icon-with Children
with Children
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Masud
icon-Leisure
Leisure
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
JoAnn
icon-Leisure
Leisure
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Read More
Betty
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I like being in the middle of town. Can go anywhere easily.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sheratton Regency Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 73 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheratton Regency Hotel

Number of reviews per page
20
40
Top reviews
Mick
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All was well.
Terence
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room, the staff and the beeakfast were all very good. My only criticism is rhe loudness of rhe adjoining Zero Club and the loudness of PA system for early morning prayers from the nearby mosque.
ADEGBOYEGA ADESUPO
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Philip
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room is spacious and clean
Pride
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was very clean and comfortable
Timothy
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hot water, comfortable beds, and great breakfast. Friendly smiles.
Kiefer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Abdulghani
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

I used the hotel for one night. Its overall very good and central however, the problem is the nightclub below of it which produce lots of sounds. So if you dont have deep sleep, then you risk, to have troubles of sleeping. The road also is not for below 18 years old
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
Read More
JUSTINE ODION
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It's actually calm nice and quiet .
Amy
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice room/ hotel and friendly staff
lisa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
CHARLES
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
David
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Feven
icon-Family
Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Walking distance to restaurants and shops
Sean
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Staff was very helpful and professional in accommodating me with any requests I had or needed
Kate
icon-with Children
with Children
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Masud
icon-Leisure
Leisure
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
JoAnn
icon-Leisure
Leisure
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Read More
Betty
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

I like being in the middle of town. Can go anywhere easily.
Number of reviews per page
20
40