Sheratton Regency Hotel

Hotels
Finding rooms for you...
7.0
/10
Pleasant
101 reviews

What Guests Say About Their Stay

ADEGBOYEGA ADESUPO

10.0
/ 10
Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.

Kiefer

10.0
/ 10
Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!

Gregory

10.0
/ 10
The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
In the Area
See Map
Moi Ave, Shimanzi/Ganjoni, Mvita, Mombasa, Kenya

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Poolside bar
Luggage storage
Elevator
Sheratton Regency Hotel is a 3.5-star hotels. Sheratton Regency Hotel is part of Independent under Independent.
Read More

What's around Sheratton Regency Hotel

Moi Ave, Shimanzi/Ganjoni, Mvita, Mombasa, Kenya
Discover More Places
Lobby Sheratton Regency Hotel
Exterior 2 Sheratton Regency Hotel

Discover More About Sheratton Regency Hotel

General Information

Sheratton Regency Hotel is a 3.5-star hotels. Sheratton Regency Hotel is part of Independent under Independent.

Location

Located at Moi Ave in Mombasa, Kenya. Those looking to explore will find Pollman'S Tours & Safaris nearby.

Facilities & Amenities

Sheratton Regency Hotel has Outdoor pool, Poolside bar, Luggage storage, Elevator, _24_HOUR_FRONT_DESK, and more.

Contact

Phone number: 254 748998836

All facilities in Sheratton Regency Hotel

Facility

  • Outdoor pool
  • Poolside bar
Swimming Pool Sheratton Regency Hotel
Swimming Pool
Entertainment Facility Sheratton Regency Hotel
Entertainment Facility
Functional Hall Sheratton Regency Hotel
Functional Hall
Common Space Sheratton Regency Hotel
Common Space
Lobby Sheratton Regency Hotel
Lobby

Guest Services

  • 24-hour front desk
  • Luggage storage
  • Concierge

Public Facilities

  • Elevator

Connectivity

  • Wi-Fi
    TEXT

Meals & Dining

  • Breakfast buffet
    TEXT
  • Breakfast
    TEXT
  • Poolside Bar

Activity & Leisure

  • Pool sun loungers
  • Outdoor pool

Accommodation Facilities

  • Smoking area
  • Reception Hall
  • Self-Parking
    TEXT

Accommodation Policy & General Information in Sheratton Regency Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Minimum Age Policy

18
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheratton Regency Hotel
57
Another facilities in Sheratton Regency Hotel
24-hour front desk, Luggage storage, Concierge, Elevator, Wi-Fi

Frequently asked question in Sheratton Regency Hotel

What is normal check-in & check-out time at Sheratton Regency Hotel?
The standard check-in time at Sheratton Regency Hotel is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:00
Does Sheratton Regency Hotel provide breakfast?
Yes, Sheratton Regency Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sheratton Regency Hotel have?
Sheratton Regency Hotel is a 3.5-star hotel.
How many rooms does Sheratton Regency Hotel have?
Sheratton Regency Hotel has 57 rooms in total.
What are the guest reviews for Sheratton Regency Hotel?
Sheratton Regency Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Sheratton Regency Hotel

7.0
Pleasant
From 101 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheratton Regency Hotel

Number of reviews per page
20
40
Top reviews
David
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast like dinner Internet bad and only 4 6 channels on tv and noise from night club until 5 am keeks you a wake
Neil
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very unsafe, not at all acceptable. The room was very small but fine, bathroom very shabby and because the shower curtain was missing it just flooded, including the area around the toilet and sink. It remained flooded.for my entire stay and never dried out. The inability to lock the balcony door is unforgivable though. When I asked I was told there was no key, anyone could have climbed across from another room's balcony to get into my room and one night I had someone knocking on my door asking to get in so they could climb to their balcony after losing their key. Reception even phoned my room at 2am asking me to let them in to do so. Really not ok.
Read More
Joseph Gichugu
icon-Family
Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The AC in my room and TV in my guest's room didn’t work.
Moses
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The internet was sluggish and kept disconnected, I was in the furthest corner room though. The breakfast was decent indian flavor mild spicy... The A/C worked fabulously. I checkedin after 9:30pm easily and was escorted to my room and the steward made sure everything worked. I was a bit troubled as there was no latch to the door on the inside... Night club on ground floor had music loud enough to be carried into the fifth floor but didn't stop me from sleeping.
Read More
soren
icon-
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

small workspace
Mick
icon-with Partner
with Partner
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

All was well.
Terence
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room, the staff and the beeakfast were all very good. My only criticism is rhe loudness of rhe adjoining Zero Club and the loudness of PA system for early morning prayers from the nearby mosque.
ADEGBOYEGA ADESUPO
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Th rooms where lovely, the staff where just amazing, polite and very helpful. Breakfast was just awesome and I recommend this hotel to anyone who wants to enjoy a warm hospitality.
Philip
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Room is spacious and clean
Pride
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It was very clean and comfortable
Timothy
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Hot water, comfortable beds, and great breakfast. Friendly smiles.
Kiefer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel is great! Room is nice and clean. Staff is great and always there to help. Great stay overall. The location is also great!
Abdulghani
icon-with Partner
with Partner
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I used the hotel for one night. Its overall very good and central however, the problem is the nightclub below of it which produce lots of sounds. So if you dont have deep sleep, then you risk, to have troubles of sleeping. The road also is not for below 18 years old
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The name Sheratton (with double t) confused me with well known quality hotel owned by Marriott. There is no quality in this hotel. I didn't feel like even taking a shower. The only bright spot was the breakfast. I ordered Spanish omelette, my wife had sunny side up egg, but instant coffee because their coffee machine was broken. I got the expression from the description that it is 3-star hotel. It shouldn't have more than 1 star.
Read More
JUSTINE ODION
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It's actually calm nice and quiet .
Amy
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Nice room/ hotel and friendly staff
lisa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
CHARLES
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
David
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Feven
icon-Family
Family
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Walking distance to restaurants and shops
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheratton Regency Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.