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ACES Hotel Kuala Lumpur
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ACES Hotel Kuala Lumpur
Hotels
8.8
/10
Very Good
232 reviews
What Guests Say About Their Stay
Surroundings (42)
Distance To City Center (41)
Accessibility (38)
Room Space (38)
L***a
9.1
/ 10
Spacious and clean bedroom with good rates, close to a lot of food stalls.
In the Area
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10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in ACES Hotel Kuala Lumpur
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What's around ACES Hotel Kuala Lumpur
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10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050
Discover More About ACES Hotel Kuala Lumpur
Location
ACES Hotel Kuala Lumpur is a hotel in a good neighborhood, which is located at Chinatown.
About ACES Hotel Kuala Lumpur
Not only located within easy reach of various places of interests for your adventure, but staying at ACES Hotel Kuala Lumpur will also give you a pleasant stay.
ACES Hotel Kuala Lumpur is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, ACES Hotel Kuala Lumpur is the perfect place to stay that provides decent facilities as well as great services.
Are you a shopaholic? Staying at ACES Hotel Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
Have fun with various entertaining facilities for you and the whole family at ACES Hotel Kuala Lumpur, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at ACES Hotel Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, ACES Hotel Kuala Lumpur is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ACES Hotel Kuala Lumpur.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ACES Hotel Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, ACES Hotel Kuala Lumpur is the right place to stay.
All facilities in ACES Hotel Kuala Lumpur
Common Space
Lobby
Exterior
Others
Nearby View and Attractions
Hotel Services
- Concierge
- Money changer
- Early Check-in
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessible bathroom
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Transportation
- Limited parking
- Parking with surcharge
- Secure parking
General
- AC
- Family room
- Non-smoking room
Public Facilities
- Parking
- Elevator
- WiFi in public area
In-room Facilities
- Desk
- Shower
- TV
Connectivity
- Free WiFi
Accommodation Policy & General Information in ACES Hotel Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Value Added - RM 5.00 FB Discount Voucher & 1 Can of Soft Drink (Superior or Premier Room) - RM 10.00 F&B Discount Voucher @ 2 Can of Soft Drinks (Family Room) Book date - Now till 31 Dec 2020 / Stay date - 15 Dec till 28 Feb 2021
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at ACES Hotel Kuala Lumpur | 68 |
Number of floors in ACES Hotel Kuala Lumpur | 1 |
Another facilities in ACES Hotel Kuala Lumpur | Concierge, Money changer, Early Check-in, 24-hour Receptionist, 24-hour security |
Frequently asked question in ACES Hotel Kuala Lumpur
What are available facilities at ACES Hotel Kuala Lumpur?
There are top facilites at ACES Hotel Kuala Lumpur such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ACES Hotel Kuala Lumpur?
The standard check-in time at ACES Hotel Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in ACES Hotel Kuala Lumpur
Traveloka (213)
Other sources (19)
8.8
Very Good
From 213 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.7
Location
9.1
Service and Facilites
8.7
People often mention about ACES Hotel Kuala Lumpur
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Lingkungan Sekitar (37)
Jarak ke Pusat Kota (36)
Ukuran Kamar (36)
Akses (32)
Kamar Tidur (32)
Keramahan Staff (30)
Wifi (27)
Suasana (27)
Kamar Mandi (27)
Area Hotel (26)
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Traveler Reviews ACES Hotel Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
K***l
Business
9.4
/10
Reviewed 4 week(s) ago
Good security as the receptionist is always there and the main door is well locked.
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Accommodation's Reply
27 Jul 2025
Dear Guest,
Thank you for your kind feedback. We’re pleased to know that you felt safe and secure during your stay with us. Ensuring our guests’ comfort and peace of mind is a top priority, and we’re glad our reception team and security measures made a positive impression.
We truly appreciate your support and look forward to welcoming you back to ANSA Hotel Kuala Lumpur.
Warm regards,
Amarpreet Kaur
General Manager
ACES Hotel Kuala Lumpur
kt
kwee t. l.
Leisure
8.8
/10
Reviewed 4 week(s) ago
The room is quite spacious and located in the city center, close to the art market, Petaling China Town. The price is quite cheap for a hotel located in a strategic location.
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Accommodation's Reply
27 Jul 2025
Dear Guest,
Thank you for sharing your kind feedback. We're glad to hear that you enjoyed the spacious room and appreciated our strategic location in the heart of the city, close to popular spots like the art market and Petaling Street in Chinatown.
We’re also happy to know you found our rates reasonable for the convenience we offer. Your satisfaction is truly important to us, and we hope to welcome you back to ANSA Hotel Kuala Lumpur soon!
Warm regards,
Amarpreet Kaur
General Manager
ACES Hotel Kuala Lumpur
h***y
Leisure
6.6
/10
Reviewed 9 week(s) ago
Please be careful with the tax. At first the receptionist wanted to charge 20 Ringgit per night. When we reconfirmed. He was confused. The advantage is the strategic location and easy to find food. The rest is ordinary.
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1 people find it helpful
M***a
Leisure
9.1
/10
Reviewed 10 week(s) ago
Friendly staff, clean room, there is a dispenser in each hallway so you can fill up with water as much as you want, close access to MRT, if you want to go to Petaling, just cross the street. Next, I will stay here again because it is close to everywhere.
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1 people find it helpful
C***a
Leisure
9.4
/10
Reviewed 10 week(s) ago
Hopefully maintain an affordable price. Increase the cleanliness of the room again, the last one came not as clean as the first time came. Will be the first choice while on vacation in the Chinatown area.
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WH
Wildanul H.
Leisure
9.4
/10
Reviewed 12 week(s) ago
The price is much cheaper compared to the strategic location of the hotel. The room was clean, comfy, the air conditioner was OK, and it could reach to most every spot of the Kuala Lumpur tourist attractions. Very recommended to stay in here while having a holiday in Kuala Lumpur.
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TU
Theresa U.
Leisure
8.5
/10
Reviewed 12 week(s) ago
Unfortunately, they don't provide certain basic amenities like a toothbrush. Also, the shower is lukewarm but still good enough. But the bed, Wi-Fi, staff, and location are good.
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M***l
Leisure
5.4
/10
Reviewed 15 week(s) ago
So terrible staff , due to the flight delayed, we arrived 04:00 am after midnight, and fast checked out before 11:45 am , only sleep around 4 hours.
After checked out 30 minutes leaving hotel ,
We got text messages, telling we had broken the room window and asked for money reimburse to fix the window.
Frankly speaking, all of us so tired, how can we break the window?
We revisited the hotel on 1:30 pm and meet the person on front desk
We told them how many hotels customer had been fooled and intimidated asking for money reimbursement.
We tried to call police at that time as we got mad, my wife refrained me to do so.
The conclusion, don’t ever book this garbage hotel.
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3 people find it helpful
J***e
Leisure
8.8
/10
Reviewed 16 week(s) ago
The place is comfortable and very clean. The room is spacious. The staff are friendly. You can take as much water as you like. With this price, it is very worth it! I will come back here again on my next trip 😊
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1 people find it helpful
f***g
Leisure
9.4
/10
Reviewed 17 week(s) ago
Staff ok. Rooms are clean and spacious enough. Outside area is also clean. Maintain the quality of the rooms and outside of the room and the service.
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l
lanhphan
Staycation
8.5
/10
Reviewed 21 week(s) ago
- no toothbrush and hair dryer. I don't use the hotel's stuff, I bring my own stuff. Just wondering because 3 stars or each place is different, I don't know. (For those who are subjective, the hotel doesn't have a setup, only shampoo, shower gel, 2 towels and 1 foot mat. And no mini fridge)
Maybe because I'm in the hotel industry, so I'm a bit picky. The room wasn't completely clean, there was still hair under the luggage rack and my room had a leak in the ceiling R139. The location is very convenient
I go out from morning to night, so I don't take many pictures of the hotel. Because I also work in the hotel industry
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F***r
Leisure
9.4
/10
Reviewed 21 week(s) ago
First Time staying here and its been delightfull. All the staffs are really nice and helpful. Location also near MRT and near lots of cool places. Rooms are clean as expected. Overall its been a great time staying here.
3 people find it helpful
V***a
8.8
/10
Reviewed 21 week(s) ago
So close to many interesting places. Clean and smells good
4 people find it helpful
FK
Faradilla K.
9.4
/10
Reviewed 25 week(s) ago
The service is ok, the facilities are also ok, where the location is very close to Jalan Petaling and can walk to several destinations. Next time I go to Kuala Lumpur, I will stay here again
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4 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Ms Faradilla, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
R***A
Staycation
8.5
/10
Reviewed 25 week(s) ago
The hotel staff is friendly and the hotel atmosphere is pleasant.
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
A***a
9.1
/10
Reviewed 25 week(s) ago
The room is bigger than other hotels that I've stayed in Kuala Lumpur and very comfortable. Location wise is very strategic, walkable distance to central market and easy to find breakfast.(-) there's no ramp pathway, so you have to carry your luggage by stairs to the lift (the hotel is on the 5th floor). But definitely will stay here again if I don't bring many luggages.
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
E***a
Leisure
9.4
/10
Reviewed 26 week(s) ago
Near public transportation... LRT, MRT...
6 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
CT
Chris T.
9.4
/10
Reviewed 26 week(s) ago
Spacious room. Hot water for bathing can be easily arranged…. Cleanliness in the hotel and the best room
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
G***t
Leisure
9.4
/10
Reviewed 26 week(s) ago
Accommodation with a strategic location and many tourist attractions around it
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for choosing to stay with us and provide us with your valuable feedback. We are delighted to read that you had a pleasant stay with us. Your comments are much appreciated as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur
N***n
8.5
/10
Reviewed 27 week(s) ago
Good location. Enthusiastic staff, room is ok but a bit small. No toothpaste, toothbrush, hair dryer.
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Accommodation's Reply
24 Feb 2025
Dear Valued Guest, Warmest Greetings from Aces Hotel, Kuala Lumpur. We sincerely appreciate your choice of Aces Hotel, Kuala Lumpur, as your preferred accommodation. Our primary goal was to ensure you felt welcomed from the moment you arrived. Please accept our apologies for any inconveniences you may have encountered. Rest assured, we have addressed your concerns with our leadership team, as we constantly work to deliver an exceptional experience. Guest satisfaction remains our utmost priority. Your comments are much appreciated as guests’ feedback and very important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. It will be our pleasure to welcome you back with us soon. Sincerely, Azwan | Duty Manager Aces Hotel, Kuala Lumpur.
Number of reviews per page
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