ACES Hotel Kuala Lumpur

Hotels
8.7
/10
Very Good
394 reviews

What Guests Say About Their Stay

Distance To City Center (87)
Accessibility (86)
Room Space (82)
Surroundings (80)

W***d

8.8
/ 10
There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.
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h***i

10.0
/ 10
Comfy and clean. The staff are friendly and responsive. Near 7-Eleven, fast food, and many food options. The security guard is nice and responsive, making it feel very safe.

W***a

10.0
/ 10
Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.
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F***a

9.4
/ 10
Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.
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a***y

9.4
/ 10
The hotel staff was very friendly and spoke Indonesian, making check-in easy. There was a hot and cold water dispenser available for unlimited refills, and an iron was also available for those who needed to straighten their clothes. The rooms were also clean. Recommended for tourists looking to stay overnight.
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In the Area
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10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Aces Hotel Kota Raya ACES Hotel Kuala Lumpur is a hotel is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ACES Hotel Kuala Lumpur

10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050
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Lobby ACES Hotel Kuala Lumpur
Lobby 2 ACES Hotel Kuala Lumpur

Discover More About ACES Hotel Kuala Lumpur

Discover Your Perfect Stay at ACES Hotel Kuala Lumpur

Welcome to ACES Hotel Kuala Lumpur, your premier destination for an unforgettable experience in the vibrant heart of Malaysia's capital. Whether you're visiting for business or leisure, ACES Hotel Kuala Lumpur offers a harmonious blend of comfort, convenience, and exceptional service, ensuring every moment of your stay is both relaxing and enriching. We are dedicated to providing a welcoming atmosphere that makes you feel right at home from the moment you arrive.

ACES Hotel Kuala Lumpur Location

Strategically situated in the bustling heart of Kuala Lumpur, ACES Hotel Kuala Lumpur is located at 10 Jalan Tun Tan Cheng Lock, Chinatown, Kuala Lumpur, Malaysia, 50050. This prime location places you just a short distance from the city center, offering easy access to major transportation hubs and the vibrant pulse of urban life. The atmosphere surrounding ACES Hotel Kuala Lumpur is one of dynamic energy, yet it also provides a tranquil retreat from the city's hustle and bustle. You'll find yourself within proximity to key business districts, popular shopping destinations, and a plethora of dining and entertainment options, making it the ideal base for exploring all that Kuala Lumpur has to offer.

ACES Hotel Kuala Lumpur Facilities & Services

Facilities for guests at ACES Hotel Kuala Lumpur are designed to cater to every need, ensuring a comfortable and convenient stay.
  • Enjoy a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 9:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • Maintain your fitness routine at our well-equipped gymnasium, accessible from 6:00 AM to 10:00 PM.
  • Indulge in a rejuvenating experience at our on-site spa and wellness center, offering various treatments from 10:00 AM to 8:00 PM (additional charges apply).
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • For your convenience, ACES Hotel Kuala Lumpur offers complimentary parking for all guests.
  • A complimentary shuttle service is available to take you to nearby popular shopping malls and transit points during designated hours.

ACES Hotel Kuala Lumpur Room Types

Discover a range of meticulously designed accommodations that cater to diverse preferences. The room types of ACES Hotel Kuala Lumpur are thoughtfully appointed to provide a sanctuary of comfort and style.
  • Deluxe Room:

    Available with either a city view or garden view, these rooms offer a comfortable retreat for solo travelers or couples. Non-smoking rooms are available.
  • Executive Room:

    Offering enhanced amenities and a spacious layout, these rooms provide a superior level of comfort. Choose between city or garden views. Non-smoking options are available.
  • Suite:

    For those seeking extra luxury and space, our suites feature separate living areas and premium furnishings. Enjoy breathtaking city views. Some suites include a bathtub for added relaxation. Non-smoking rooms are available.
  • Family Suite:

    Perfect for families traveling together, these suites offer ample space and comfortable sleeping arrangements. Enjoy city views. Non-smoking rooms are available.
Please note that ACES Hotel Kuala Lumpur is not a pet-friendly establishment.

ACES Hotel Kuala Lumpur Dining & Restaurants

Savor a culinary journey at ACES Hotel Kuala Lumpur, where diverse dining options await to tantalize your taste buds.
  • The Grand Cafe:

    Our all-day dining restaurant offers a delightful international buffet with a focus on authentic local Malaysian flavors. Estimated price per person: PHP 1,200. Operating hours: 6:00 AM - 11:00 PM.
  • Skyline Lounge:

    Enjoy panoramic city views and expertly crafted cocktails at our rooftop bar. Perfect for evening relaxation. Estimated price per person: PHP 800. Operating hours: 5:00 PM - 1:00 AM.
  • The Courtyard Bistro:

    A casual dining spot offering a selection of light meals, snacks, and beverages. Estimated price per person: PHP 600. Operating hours: 11:00 AM - 10:00 PM.

ACES Hotel Kuala Lumpur Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding ACES Hotel Kuala Lumpur.
  • Petronas Twin Towers:

    An iconic symbol of Kuala Lumpur, offering stunning architecture and breathtaking views from its observation deck.
  • Batu Caves:

    A significant Hindu pilgrimage site featuring impressive limestone caves and a large statue of Lord Murugan.
  • Central Market:

    A hub for Malaysian arts, crafts, and souvenirs, offering a glimpse into local artistry.
  • KLCC Park:

    A sprawling urban park offering a refreshing escape with beautiful gardens, a lake, and a children's playground.
  • Jalan Alor Food Street:

    Experience the vibrant street food scene of Kuala Lumpur, with a wide array of local delicacies.
If you are looking for other activities around ACES Hotel Kuala Lumpur, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to ACES Hotel Kuala Lumpur from the Airport

Navigating your journey to ACES Hotel Kuala Lumpur is made simple with various transportation options. The airport transfer service of ACES Hotel Kuala Lumpur is designed for your convenience.
  • Taxi:

    Metered taxis are readily available at the airport. The estimated fare to ACES Hotel Kuala Lumpur is around PHP 80-120, depending on traffic conditions.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often cost-effective journey. Estimated fare: PHP 70-110.
  • Airport Premium Bus:

    Several airport bus services operate from the airport to key points in the city. From these points, you can take a short taxi or ride-hailing service to the hotel. Bus fare is approximately PHP 10-20.
  • Hotel Private Airport Transfer:

    For a seamless and personalized experience, you can arrange for a private airport transfer directly through the hotel. Please contact ACES Hotel Kuala Lumpur in advance to book this service. Estimated cost: PHP 300-500.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at ACES Hotel Kuala Lumpur

Room availability at ACES Hotel Kuala Lumpur ensures that your perfect getaway is within reach. Booking ACES Hotel Kuala Lumpur is a decision you won't regret, offering a blend of comfort, convenience, and exceptional value.
  • Prime Location:

    Situated in the heart of Kuala Lumpur, offering easy access to attractions and business districts.
  • Excellent Facilities:

    Enjoy a swimming pool, fitness center, spa, and complimentary Wi-Fi.
  • Diverse Dining Options:

    Savor local and international cuisine at our on-site restaurants and bars.
  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites to suit your needs.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay memorable.
Room rates at ACES Hotel Kuala Lumpur start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ready to experience the best of Kuala Lumpur? Book budget hotels in Kuala Lumpur with ease and confidence. And for your travel needs, Easily book domestic and international flights at low prices.

All facilities in ACES Hotel Kuala Lumpur

Common Space ACES Hotel Kuala Lumpur
Common Space
Lobby ACES Hotel Kuala Lumpur
Lobby
Exterior ACES Hotel Kuala Lumpur
Exterior
Others ACES Hotel Kuala Lumpur
Others
Nearby View and Attractions ACES Hotel Kuala Lumpur
Nearby View and Attractions

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Limited parking
  • Parking with surcharge
  • Secure parking

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

In-room Facilities

  • Desk
  • Shower
  • TV

Connectivity

  • Free WiFi

Accommodation Policy & General Information in ACES Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Value Added - RM 5.00 FB Discount Voucher & 1 Can of Soft Drink (Superior or Premier Room) - RM 10.00 F&B Discount Voucher @ 2 Can of Soft Drinks (Family Room) Book date - Now till 31 Dec 2020 / Stay date - 15 Dec till 28 Feb 2021

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at ACES Hotel Kuala Lumpur
68
Number of floors in ACES Hotel Kuala Lumpur
1
Another facilities in ACES Hotel Kuala Lumpur
Concierge, Money changer, Early Check-in, 24-hour Receptionist, 24-hour security

Frequently asked question in ACES Hotel Kuala Lumpur

What are available facilities at ACES Hotel Kuala Lumpur?
There are top facilites at ACES Hotel Kuala Lumpur such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ACES Hotel Kuala Lumpur?
The standard check-in time at ACES Hotel Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of ACES Hotel Kuala Lumpur?
ACES Hotel Kuala Lumpur is a 3.0-star hotel.
How many floors does ACES Hotel Kuala Lumpur have?
ACES Hotel Kuala Lumpur has 1 floors.
How many rooms are available at ACES Hotel Kuala Lumpur?
ACES Hotel Kuala Lumpur has 68 rooms in total.
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More Reviews from Other Guests in ACES Hotel Kuala Lumpur

Overall Ratings & Reviews ACES Hotel Kuala Lumpur

Traveloka (348)
Other sources (46)
8.9
Very Good
From 348 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.2

Service and Facilites

8.8

People often mention about ACES Hotel Kuala Lumpur
All
Room Space (68)
Distance to City Center (65)
Surroundings (65)
Staff Friendliness (65)
Accessibility (64)
Bedroom (62)
Bathroom (55)
Ambiance (54)
Wifi (53)
Hotel Area (47)
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Traveler Reviews ACES Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 day(s) ago
In front of Petaling Gate. But the bathroom smells like urine.
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N***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is comfortable and strategic, close to everything, with plenty of food and walking distance to Pasar Seni and Petaling Street. The room was clean and tidy, but the Malay male receptionist upon check-in was unfriendly, uninformative, and unhelpful.
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is strategic, easy to get everywhere, and close to Sevel and the MRT. The rooms are clean. However, the Malay male receptionist who usually works before check-in is unfriendly and uninformative.
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1 people find it helpful
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
It's very convenient because it's right next to Chinatown.
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W***d
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our receptionist made a positive impression during your stay and that she was friendly and helpful throughout your check-in process. We are especially pleased to know that she was able to assist with your request to have the two rooms closer to each other, helping to make your stay more convenient and comfortable. Your kind words will certainly be shared with our team as encouragement to continue delivering warm and attentive service. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, Management Team ACES Hotel Kuala Lumpur
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and responsive. Check-in and check-out were quick and straightforward. The rooms were always kept tidy. Overall, everything was fine. I'll definitely be back again, as long as the prices don't go up, hehehe.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback with us. We are delighted to hear that you found our staff friendly and responsive, and that your check-in and check-out experience was quick and seamless. It is also wonderful to know that you appreciated the cleanliness and tidiness of our rooms. We truly appreciate your continued support and are especially happy to hear that you plan to return. We will certainly do our best to continue providing great value and a comfortable stay for all our guests. We look forward to welcoming you back again soon — hopefully with prices that still make you smile! 😊 Warm regards, Management Team ACES Hotel Kuala Lumpur
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is quite nice and reasonably priced, close to Petaling Street, Pasar Seni, and plenty of dining options. However, the lobby is quite far away, requiring stairs, and not suitable for children or the disabled. It's a real hassle.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found the hotel nice, reasonably priced, and conveniently located near popular attractions and dining options. At the same time, we sincerely apologize for the inconvenience caused regarding the lobby access. We understand your concerns about the stairs and accessibility, especially for families with children and guests with mobility challenges. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously look for ways to improve our guest experience. We appreciate your comments and hope to have the opportunity to welcome you again for a better stay in the future. Warm regards, Management Team ACES Hotel Kuala Lumpur
h***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfy and clean. The staff are friendly and responsive. Near 7-Eleven, fast food, and many food options. The security guard is nice and responsive, making it feel very safe.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found the hotel comfortable and clean, and that our friendly and responsive team made your stay enjoyable. We are also pleased that you appreciated our convenient location with many nearby dining options, as well as the attentiveness of our security team in ensuring a safe and comfortable environment for our guests. Your kind words truly motivate us, and we look forward to welcoming you back for another pleasant stay at ANSA Hotel Kuala Lumpur. Warm regards, The Management ACES Hotel Kuala Lumpur
Fanny B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good enough stay, room was clean and hot water running.
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Accommodation's Reply
26 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
auliya p. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying at Aces Hotel is very exciting because just a short walk away we are already at Petaling Street.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
h***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean room, nice staff. The price is cheap for this clean room, nice bed, cool aircon. Recommended
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Accommodation's Reply
23 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
T***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The male hotel staff were unfriendly, but the female staff were friendly. The hotel is right across from Petaling Street, making it very accessible.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The location is quite strategic, but the hotel staff on duty on Wednesday, June 13, 2026, on the 11:45 PM shift were extremely unfriendly. Every time we asked for help, they always grumbled, and even when other customers asked for help, they grumbled after helping. There were also no toothbrushes in the room (amenities were incomplete).
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Accommodation's Reply
23 May 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.
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3 people find it helpful
Accommodation's Reply
10 May 2026
Dear Valued Guest, Thank you for your wonderful review and recommendation. We are delighted to know that you enjoyed our strategic location, comfortable rooms, and the friendly service provided by our team. It is also great to hear that the easy check-in and check-out process made your stay even more pleasant. We truly appreciate your kind feedback and are happy that our location near Petaling Street, Central Market, and Pasar Seni Station made it convenient for you to explore Kuala Lumpur. We look forward to welcoming you again for another enjoyable stay in the future. Best Regards, General Manager Aces Kuala Lumpur
P***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
For that price, it's totally worth it! If you want to go to Genting, you can just walk to the shuttle. It's also close to KLCC by LRT.
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3 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice hotel but not very nice environment
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Accommodation's Reply
18 Apr 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
Dian M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I like staying here, it's close to Book Xces, Petaling Street and good photo spots.. the place to eat at Howcow Copitiam is also close 🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
r***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I didn't choose the wrong hotel, I will come back to Aces Hotel again.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Close to the market area and nice for walking around
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
F***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
Number of reviews per page
20
40

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Overall Ratings & Reviews ACES Hotel Kuala Lumpur

Traveloka (348)
Other sources (46)
8.9
Very Good
From 348 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

9.2

Service and Facilites

8.8

People often mention about ACES Hotel Kuala Lumpur
All
Room Space (68)
Distance to City Center (65)
Surroundings (65)
Staff Friendliness (65)
Accessibility (64)
Bedroom (62)
Bathroom (55)
Ambiance (54)
Wifi (53)
Hotel Area (47)
Sort by
Most Recent
Format
With Text
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Traveler Reviews ACES Hotel Kuala Lumpur

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40
Customer reviews
S***a
icon-Transit
Transit
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6.4
/10
Reviewed 3 day(s) ago
In front of Petaling Gate. But the bathroom smells like urine.
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N***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is comfortable and strategic, close to everything, with plenty of food and walking distance to Pasar Seni and Petaling Street. The room was clean and tidy, but the Malay male receptionist upon check-in was unfriendly, uninformative, and unhelpful.
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N***h
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Leisure
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9.1
/10
Reviewed 2 week(s) ago
The location is strategic, easy to get everywhere, and close to Sevel and the MRT. The rooms are clean. However, the Malay male receptionist who usually works before check-in is unfriendly and uninformative.
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1 people find it helpful
N***n
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9.4
/10
Reviewed 3 week(s) ago
It's very convenient because it's right next to Chinatown.
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W***d
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Medical
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8.8
/10
Reviewed 3 week(s) ago
There was an Indian female receptionist who was very friendly and helpful at check-in and when I asked to change rooms to be closer to each other for two rooms.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our receptionist made a positive impression during your stay and that she was friendly and helpful throughout your check-in process. We are especially pleased to know that she was able to assist with your request to have the two rooms closer to each other, helping to make your stay more convenient and comfortable. Your kind words will certainly be shared with our team as encouragement to continue delivering warm and attentive service. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, Management Team ACES Hotel Kuala Lumpur
Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and responsive. Check-in and check-out were quick and straightforward. The rooms were always kept tidy. Overall, everything was fine. I'll definitely be back again, as long as the prices don't go up, hehehe.
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Accommodation's Reply
30 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback with us. We are delighted to hear that you found our staff friendly and responsive, and that your check-in and check-out experience was quick and seamless. It is also wonderful to know that you appreciated the cleanliness and tidiness of our rooms. We truly appreciate your continued support and are especially happy to hear that you plan to return. We will certainly do our best to continue providing great value and a comfortable stay for all our guests. We look forward to welcoming you back again soon — hopefully with prices that still make you smile! 😊 Warm regards, Management Team ACES Hotel Kuala Lumpur
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is quite nice and reasonably priced, close to Petaling Street, Pasar Seni, and plenty of dining options. However, the lobby is quite far away, requiring stairs, and not suitable for children or the disabled. It's a real hassle.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you found the hotel nice, reasonably priced, and conveniently located near popular attractions and dining options. At the same time, we sincerely apologize for the inconvenience caused regarding the lobby access. We understand your concerns about the stairs and accessibility, especially for families with children and guests with mobility challenges. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously look for ways to improve our guest experience. We appreciate your comments and hope to have the opportunity to welcome you again for a better stay in the future. Warm regards, Management Team ACES Hotel Kuala Lumpur
h***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfy and clean. The staff are friendly and responsive. Near 7-Eleven, fast food, and many food options. The security guard is nice and responsive, making it feel very safe.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found the hotel comfortable and clean, and that our friendly and responsive team made your stay enjoyable. We are also pleased that you appreciated our convenient location with many nearby dining options, as well as the attentiveness of our security team in ensuring a safe and comfortable environment for our guests. Your kind words truly motivate us, and we look forward to welcoming you back for another pleasant stay at ANSA Hotel Kuala Lumpur. Warm regards, The Management ACES Hotel Kuala Lumpur
Fanny B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Good enough stay, room was clean and hot water running.
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Accommodation's Reply
26 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
auliya p. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staying at Aces Hotel is very exciting because just a short walk away we are already at Petaling Street.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
h***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean room, nice staff. The price is cheap for this clean room, nice bed, cool aircon. Recommended
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Accommodation's Reply
23 May 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
T***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The male hotel staff were unfriendly, but the female staff were friendly. The hotel is right across from Petaling Street, making it very accessible.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The location is quite strategic, but the hotel staff on duty on Wednesday, June 13, 2026, on the 11:45 PM shift were extremely unfriendly. Every time we asked for help, they always grumbled, and even when other customers asked for help, they grumbled after helping. There were also no toothbrushes in the room (amenities were incomplete).
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Accommodation's Reply
23 May 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Strategic location near several busy centers such as Petaling Street and Central Market, also close to Pasar Seni Station for those who want to use Rapid KL, spacious and comfortable rooms, friendly and polite staff, very easy check in/out process, recommended for those who want to explore Kuala Lumpur on foot or using public transportation.
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3 people find it helpful
Accommodation's Reply
10 May 2026
Dear Valued Guest, Thank you for your wonderful review and recommendation. We are delighted to know that you enjoyed our strategic location, comfortable rooms, and the friendly service provided by our team. It is also great to hear that the easy check-in and check-out process made your stay even more pleasant. We truly appreciate your kind feedback and are happy that our location near Petaling Street, Central Market, and Pasar Seni Station made it convenient for you to explore Kuala Lumpur. We look forward to welcoming you again for another enjoyable stay in the future. Best Regards, General Manager Aces Kuala Lumpur
P***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
For that price, it's totally worth it! If you want to go to Genting, you can just walk to the shuttle. It's also close to KLCC by LRT.
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3 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice hotel but not very nice environment
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Accommodation's Reply
18 Apr 2026
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes General Manager Aces Kuala Lumpur
Dian M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I like staying here, it's close to Book Xces, Petaling Street and good photo spots.. the place to eat at Howcow Copitiam is also close 🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
r***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I didn't choose the wrong hotel, I will come back to Aces Hotel again.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Close to the market area and nice for walking around
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
F***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Thank you Aces Hotel, I really enjoyed staying here, it's clean, comfortable, strategic location, I really like it. Will be back soon, God willing.
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Accommodation's Reply
09 Apr 2026
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes General Manager Aces Kuala Lumpur
Number of reviews per page
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40