Colmar Tropicale

Hotels
8.0
/10
Very Good
2,855 reviews

What Guests Say About Their Stay

Staff Friendliness (18)
Room Space (17)
Surroundings (14)
Bedroom (14)

Verified Traveler

9.1
/ 10
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.

Ct zulaika

10.0
/ 10
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.

Nur A. S. B. H. K.

9.7
/ 10
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.

Arry P.

9.4
/ 10
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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Faraz S.

10.0
/ 10
Had a fantastic stay at this hotel! The staff was friendly, the room was clean and comfortable, and the location was perfect. Loved the amenities, especially the breakfast. Will definitely stay here again!
In the Area
See Map
KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Colmar Tropicale is a four-star hotel on KM 48, Persimpangan Bertingkat, Karak Highway, Bentong, Pahang that provide a one-of-a-kind vacation experience. From the outside, Colmar Tropicale does not look like something you would find in Malaysia, the setting puts you in a fairytale book. The unique medieval French themed architectural design brings a majestic vibe to the area. The hotel offers 12 type of rooms where each is special in their own way. Every room is equipped with high-quality in-room facilities that you will find convenient throughout your stay. Other than that, Colmar Tropicale also has eight dining and cafe areas to enjoy. Each dining areas offer various interesting menus ranging from local and international origins.
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Colmar Tropicale Address: Map & Location

KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
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Colmar Tropicale Rates per Night

Planning a getaway and wondering about hotel rates? Finding the best hotel prices for Colmar Tropicale is easy with a little research. Colmar Tropicale hotel rates can fluctuate, so it's wise to check for hotel promotions and compare hotel prices before you book.

Colmar Tropicale room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Colmar Tropicale hotel rates? Check Traveloka for the latest deals and discounts.

Colmar Tropicale Location & Address

Looking for the perfect spot to stay? Colmar Tropicale is located at KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750. It's situated in the Bentong area, known for its beautiful scenery and relaxing atmosphere. The hotel is approximately 45 km from the city center.

How to go to Colmar Tropicale from Airport

Need to know how to get to Colmar Tropicale from the airport? Getting from the airport to your hotel is easy with several options. You can arrange a hotel transfer or use ride-hailing services for a smooth journey.

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be the most expensive.
  • Ride-Hailing (convenient): Ride-hailing services are available at the airport. This is a convenient option, and the price is usually fixed.
  • Hotel Transfer (hassle-free): Many hotels offer airport transfer services. This is a great option if you want a hassle-free arrival.

Tips: For the most convenient route, consider booking a hotel transfer in advance or using a ride-hailing service. This will save you time and ensure a smooth arrival at Colmar Tropicale.

Colmar Tropicale Reviews & Summary

Want to know what other guests think about Colmar Tropicale? Hotel reviews can give you a great insight into what to expect. Reading reviews helps you understand the hotel's atmosphere, service, and overall experience.

Guests often rave about the stunning architecture and the unique European village setting. The hotel's standout features include its beautiful gardens and the variety of dining options. One guest said, "The hotel was amazing, and the staff was very friendly. I would definitely stay here again!"

Colmar Tropicale Room Types Available

Wondering about the different hotel room types at Colmar Tropicale? Knowing the categories of hotel rooms available helps you choose the perfect space for your stay. From cozy rooms to spacious suites, there's something for everyone.

  • Deluxe Room: Offers comfortable accommodations with a view.
  • Superior Room: Provides more space and amenities.
  • Family Suite: Perfect for families, with separate living areas.
  • Smoking/Non-Smoking Rooms: Available upon request.
  • Pet-Friendly Rooms: Please inquire about pet policies and any additional charges.

Hotel Facilities in Colmar Tropicale

What amenities does Colmar Tropicale offer? Knowing the hotel facilities helps you plan your stay. From swimming pools to fitness centers, there are plenty of options to keep you entertained.

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with a workout in the gym.
  • Spa: Relax and rejuvenate with a spa treatment.
  • Kids' Club: Keep the little ones entertained with fun activities.
  • Operating Hours: Facilities typically operate from 7:00 AM to 10:00 PM.
  • Extra Fees: Some facilities may have extra fees. Please check with the hotel.

Hotel Buffet or Restaurant/Cafe in Colmar Tropicale

Looking for dining options at Colmar Tropicale? The hotel offers a variety of restaurants and cafes to satisfy your cravings. From buffets to a la carte menus, there's something for every taste.

  • La Cigogne: Offers a buffet with a wide selection of dishes. Price per person: $30.
  • Le Poulet Rouge: Serves French cuisine in a cozy setting.
  • Cafe de Paris: A charming cafe with pastries and coffee.

Colmar Tropicale Airport pickups and How to Book

Does Colmar Tropicale offer airport pickups? Many hotels provide airport shuttle services for convenience. Knowing how to book your hotel to airport transfer can make your travel smoother.

Colmar Tropicale offers airport pick-up services. To book, contact the hotel at least 24 hours in advance. Provide your flight details and arrival time. This ensures a hassle-free transfer to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near Colmar Tropicale? Knowing the nearby MRT stations and bus stops helps you get around easily. Public transport is a convenient way to explore the area.

  • Nearest MRT Station: The nearest MRT station is approximately 45 km away.
  • Bus Stops Nearby: There are several bus stops within walking distance.
  • Public Transport Card: You can use a local transport card, such as Touch 'n Go, for easy payment.
  • Where to Buy: You can purchase the card at the MRT stations or convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Colmar Tropicale? There are plenty of nearby activities for families and kids. From theme parks to nature reserves, there's something for everyone.

  • Genting Highlands: A popular hill resort with theme parks and casinos. Distance: 20 km. Entry Price: Varies.
  • Berjaya Hills: Offers beautiful scenery and outdoor activities. Distance: 10 km. Entry Price: Free.
  • Bukit Tinggi: A charming village with Japanese and French-themed attractions. Distance: 5 km. Entry Price: Varies.
  • Rabbit Farm: A fun place for kids to interact with rabbits. Distance: 7 km. Entry Price: $5.
  • Japanese Village: Explore a traditional Japanese village with beautiful gardens. Distance: 5 km. Entry Price: $10.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Colmar Tropicale (Bentong)

Looking for great places to eat near Colmar Tropicale? Exploring the local food scene is a must. From cafes to street food, there are plenty of delicious options.

  • Cafes/Restaurants:
  • Restoran Lemang To'ki: Famous for its delicious lemang.
  • Restoran Yuen Kee: Offers a variety of local dishes.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic Malaysian dish.
  • Laksa: A flavorful noodle soup.
  • Kaya Toast: A popular breakfast item.
  • Nasi Lemak: Coconut rice with various accompaniments.
  • Satay: Grilled meat skewers with peanut sauce.

Shopping places near Colmar Tropicale (Bentong)

Need to do some shopping near Colmar Tropicale? Exploring the local shopping scene is a great way to find souvenirs and enjoy the local culture. From malls to markets, there are plenty of options.

  • Genting Highlands Premium Outlets: Offers a wide range of designer brands.
  • Bentong Walk: A local market with various shops and stalls.
  • Kuala Lumpur City Centre (KLCC): A large shopping mall with a variety of stores.

Other Places to Stay Near Colmar Tropicale

Looking for other places to stay near Colmar Tropicale? Exploring different hotel options helps you find the perfect accommodation. From luxury hotels to budget-friendly options, there's something for everyone.

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton, Kuala Lumpur
  • Four Seasons Hotel Kuala Lumpur
  • Four Points by Sheraton Kuala Lumpur, Chinatown

For 5-star:

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  • Four-Star Hotels Nearby:
  • Hotel Boss
  • York Hotel
  • Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Sentral Kuala Lumpur
  • The 5 Elements Hotel
  • Sunway Putra Hotel Kuala Lumpur

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at Colmar Tropicale? Checking hotel availability and making reservations is easy. Planning ahead ensures you get the best deals and the room you want.

Book your stay through Traveloka for the best rates and a seamless booking experience. Enjoy your trip!

All facilities in Colmar Tropicale

Bar, Cafe and Lounge Colmar Tropicale
Bar, Cafe and Lounge
Swimming Pool Colmar Tropicale
Swimming Pool
Entertainment Facility Colmar Tropicale
Entertainment Facility
Fitness Center Colmar Tropicale
Fitness Center
Functional Hall Colmar Tropicale
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks

Hotel Services

  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Sports and Recreations

  • Archery
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Horse riding
  • Outdoor tennis court
  • Pool or Snooker
  • Tennis

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Sauna

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Colmar Tropicale

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

Additional Policy

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Colmar Tropicale
235
Number of floors in Colmar Tropicale
5
Another facilities in Colmar Tropicale
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Colmar Tropicale

What are available facilities at Colmar Tropicale?
There are top facilites at Colmar Tropicale such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Colmar Tropicale?
Check-in time at Colmar Tropicale is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Colmar Tropicale provide breakfast?
Yes, Colmar Tropicale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Colmar Tropicale?
Colmar Tropicale is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Colmar Tropicale have?
Colmar Tropicale has 5 floors.
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More Reviews from Other Guests in Colmar Tropicale

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,946)
Other sources (909)
8.4
Very Good
From 1,946 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (18)
Taste (18)
Staff Friendliness (16)
Bedroom (16)
Bathroom (16)
Hotel Area (16)
Family Friendly (14)
Ambiance (14)
Variety (14)
Surroundings (13)
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Traveler Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
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Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 9 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 15 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
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Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Good, but the accommodation is inadequate
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Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
The items in the room are quite old and could use some upgrading.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
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Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
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Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 28 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 29 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
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4***4
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 35 week(s) ago
great location and vibe... but there are several items in the hotel room that are not working. Aircond in the dining room - not cold. Kettle - broken. Hot water in the bathroom - sometimes works, sometimes not. Outside of the balcony - a lot of bird droppings. Tv - not working. Other than that, the atmosphere and view are really the best (feeling like you are abroad..) breakfast is also delicious. check in, check out is easy, staff is friendly.
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Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards
Profile Picture
Nur A. S. B. H. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.
+5
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The hotel staff was very friendly and check in was fast.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The price is very reasonable, beautiful and comfortable
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Arry P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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A***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Everything is perfect. Add a restaurant and cafe for lunch and dinner with a variety of food. The room is perfect. It is beyond the photo, excellent.
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 55 week(s) ago
The receptionists are nice and professional. The room is spacious, clean, and the price is reasonable, but there is less maintenance. The toilet flush is spoiled, and the wooden door makes a sound when opened and closed. The room is not soundproof.
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Colmar Tropicale

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,946)
Other sources (909)
8.4
Very Good
From 1,946 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (18)
Taste (18)
Staff Friendliness (16)
Bedroom (16)
Bathroom (16)
Hotel Area (16)
Family Friendly (14)
Ambiance (14)
Variety (14)
Surroundings (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
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Leisure
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6.3
/10
Reviewed 9 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
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Staycation
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9.1
/10
Reviewed 15 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 15 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
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Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
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10.0
/10
Reviewed 18 week(s) ago
Good, but the accommodation is inadequate
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Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
The items in the room are quite old and could use some upgrading.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
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10.0
/10
Reviewed 22 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
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Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
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8.4
/10
Reviewed 25 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
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Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 28 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 29 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
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J***n
icon-Staycation
Staycation
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9.4
/10
Reviewed 32 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
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4***4
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 35 week(s) ago
great location and vibe... but there are several items in the hotel room that are not working. Aircond in the dining room - not cold. Kettle - broken. Hot water in the bathroom - sometimes works, sometimes not. Outside of the balcony - a lot of bird droppings. Tv - not working. Other than that, the atmosphere and view are really the best (feeling like you are abroad..) breakfast is also delicious. check in, check out is easy, staff is friendly.
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Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards
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Nur A. S. B. H. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.
+5
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R***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 54 week(s) ago
The hotel staff was very friendly and check in was fast.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The price is very reasonable, beautiful and comfortable
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Arry P.
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Leisure
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9.4
/10
Reviewed 55 week(s) ago
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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A***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Everything is perfect. Add a restaurant and cafe for lunch and dinner with a variety of food. The room is perfect. It is beyond the photo, excellent.
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 55 week(s) ago
The receptionists are nice and professional. The room is spacious, clean, and the price is reasonable, but there is less maintenance. The toilet flush is spoiled, and the wooden door makes a sound when opened and closed. The room is not soundproof.
1 people find it helpful
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