Colmar Tropicale

Hotels
8.0
/10
Very Good
2,874 reviews

What Guests Say About Their Stay

Staff Friendliness (20)
Room Space (20)
Surroundings (17)
Taste (17)

N***h

10.0
/ 10
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.

Verified Traveler

9.1
/ 10
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.

Ct zulaika

10.0
/ 10
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.

Nur A. S. B. H. K.

9.7
/ 10
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.

Arry P.

9.4
/ 10
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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In the Area
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KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Colmar Tropicale is a four-star hotel on KM 48, Persimpangan Bertingkat, Karak Highway, Bentong, Pahang that provide a one-of-a-kind vacation experience. From the outside, Colmar Tropicale does not look like something you would find in Malaysia, the setting puts you in a fairytale book. The unique medieval French themed architectural design brings a majestic vibe to the area. The hotel offers 12 type of rooms where each is special in their own way. Every room is equipped with high-quality in-room facilities that you will find convenient throughout your stay. Other than that, Colmar Tropicale also has eight dining and cafe areas to enjoy. Each dining areas offer various interesting menus ranging from local and international origins.
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What's around Colmar Tropicale

KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
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Discover More About Colmar Tropicale

Discover the Enchanting Colmar Tropicale in Pahang, Malaysia

Escape to a world of European charm and Malaysian hospitality at Colmar Tropicale, a unique resort nestled in the serene highlands of Pahang. This picturesque destination offers a delightful blend of French-inspired architecture and lush tropical landscapes, creating an unforgettable getaway for couples, families, and solo travelers alike. Room rates at Colmar Tropicale start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Colmar Tropicale Location

Colmar Tropicale is situated in the tranquil district of Berjaya Hills, approximately 45 kilometers from the bustling city center of Kuala Lumpur. While not directly in a major urban hub, its secluded location offers a peaceful retreat from the city's hustle and bustle. The resort is easily accessible via the Karak Highway, a major route connecting Kuala Lumpur to the East Coast of Peninsular Malaysia. The nearest significant transit hub would be Kuala Lumpur International Airport (KLIA), from which guests can arrange onward travel. The atmosphere of Colmar Tropicale is one of serene escape, reminiscent of a quaint European village, offering a stark yet beautiful contrast to the vibrant energy of nearby urban centers. For those seeking a touch of nature and adventure, the surrounding hills provide opportunities for exploration.

Colmar Tropicale Facilities & Services

Facilities for guests at Colmar Tropicale are designed to ensure a comfortable and enjoyable stay, catering to a wide range of needs and preferences. * **Swimming Pool:** Take a refreshing dip in the resort's inviting swimming pool, perfect for both adults and children. Operating hours are from 8:00 AM to 7:00 PM daily. * **Children's Play Area:** Little ones can enjoy a dedicated play area, ensuring they have plenty of fun during their stay. * **Spa and Wellness Center:** Indulge in rejuvenating treatments at the spa, offering a sanctuary for relaxation and well-being. Additional fees apply, with treatments starting from PHP 2,500. * **Fitness Center:** Maintain your workout routine at the well-equipped fitness center, open from 7:00 AM to 9:00 PM. * **Complimentary Shuttle Service:** Colmar Tropicale offers a complimentary shuttle service to nearby attractions and the town center, subject to availability and schedule. * **Free Parking:** Guests arriving by car can take advantage of the ample free parking space available at the resort. * **Wi-Fi Access:** Stay connected with complimentary Wi-Fi access throughout the resort.

Colmar Tropicale Room Types

A variety of room types of Colmar Tropicale are available to suit every traveler's needs, ensuring a comfortable and memorable stay. * **Superior Room:** These well-appointed rooms offer a comfortable retreat with garden or city views. Available in smoking and non-smoking options. * **Deluxe Room:** Slightly more spacious than Superior Rooms, Deluxe Rooms provide enhanced comfort and amenities, with options for garden or city views. Available in smoking and non-smoking options. * **Family Suite:** Ideal for families, these suites offer ample space and comfortable bedding arrangements. Some Family Suites feature a bathtub for added convenience. * **Colmar Suite:** For those seeking a touch of luxury, the Colmar Suite provides a premium experience with enhanced facilities and spacious living areas. All rooms are designed to offer a peaceful ambiance, and guests can inquire about specific room preferences, including the availability of bathtubs, upon booking.

Colmar Tropicale Dining & Restaurants

Savor a culinary journey at Colmar Tropicale, where diverse dining options cater to every palate. * **La Flamme Restaurant:** Experience authentic French cuisine in a charming setting. Estimated price per person: PHP 1,200 - PHP 2,000. Operating hours: 12:00 PM - 2:30 PM for lunch and 6:30 PM - 10:00 PM for dinner. * **Colmar Café:** Enjoy a casual dining experience with a selection of local and international dishes. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 7:00 AM - 11:00 PM. * **The Poolside Bar:** Relax with refreshing drinks and light snacks by the pool. Estimated price per person: PHP 300 - PHP 600. Operating hours: 10:00 AM - 7:00 PM.

Colmar Tropicale Nearby Attractions and Activities

Beyond the charming confines of the resort, the surrounding area offers a wealth of attractions and activities for exploration. * **Japanese Village:** Immerse yourself in the tranquility of a meticulously recreated Japanese garden and traditional tea house. * **The Chateau:** Explore the picturesque French-themed village, with its cobblestone streets, charming boutiques, and unique architecture. * **Animal Zone:** A delightful attraction for families, featuring a variety of animals and interactive experiences. * **Adventure Park:** For the thrill-seekers, the Adventure Park offers exciting activities like zip-lining and canopy walks amidst the lush rainforest. * **Genting Highlands:** A short drive away, Genting Highlands offers a world of entertainment, including theme parks, casinos, and shopping malls. If you are looking for other activities around Colmar Tropicale, check out the best deals on Traveloka: Recommended activities in Bentong!

How to Get to Colmar Tropicale from the Airport

Navigating your journey to Colmar Tropicale is straightforward, with several convenient options available. The airport transfer service of Colmar Tropicale can be arranged for a seamless arrival. * **Private Car/Taxi:** The most direct way to reach Colmar Tropicale from Kuala Lumpur International Airport (KLIA) is by hiring a private car or taxi. The journey typically takes around 1.5 to 2 hours, depending on traffic conditions. Estimated cost: PHP 3,000 - PHP 4,500. * **Ride-Hailing Service:** You can also book a ride-hailing service from KLIA to Colmar Tropicale. This offers a convenient and often more affordable option compared to traditional taxis. Estimated cost: PHP 2,500 - PHP 4,000. * **Hotel Transfer:** For ultimate convenience, inquire about the hotel's private airport transfer service when making your booking. This ensures a comfortable and hassle-free journey directly to the resort. For those arriving at Sultan Abdul Aziz Shah Airport (Subang Airport), similar transportation options are available, though the travel time may be slightly shorter. You can also explore airport transfer services for pre-booked convenience.

Summary of Why You Should Choose to Stay at Colmar Tropicale

Colmar Tropicale offers a unique and enchanting escape, making it an ideal choice for your next vacation. * **Unique European Ambiance:** Experience the charm of a French village without leaving Malaysia. * **Tranquil Highland Setting:** Enjoy a peaceful retreat surrounded by lush greenery and cool mountain air. * **Family-Friendly Facilities:** With a dedicated play area and swimming pool, it's perfect for a family getaway. * **Diverse Dining Options:** Savor a range of culinary delights from French fine dining to casual local fare. * **Proximity to Attractions:** Explore nearby villages, nature parks, and entertainment hubs. Discover the best room availability at Colmar Tropicale and start planning your dream vacation. Booking Colmar Tropicale is easy and convenient through Traveloka. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complement your stay.

All facilities in Colmar Tropicale

Bar, Cafe and Lounge Colmar Tropicale
Bar, Cafe and Lounge
Swimming Pool Colmar Tropicale
Swimming Pool
Entertainment Facility Colmar Tropicale
Entertainment Facility
Fitness Center Colmar Tropicale
Fitness Center
Functional Hall Colmar Tropicale
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks

Hotel Services

  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Sports and Recreations

  • Archery
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Horse riding
  • Outdoor tennis court
  • Pool or Snooker
  • Tennis

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Sauna

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Colmar Tropicale

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

Additional Policy

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Colmar Tropicale
235
Number of floors in Colmar Tropicale
5
Another facilities in Colmar Tropicale
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Colmar Tropicale

What are available facilities at Colmar Tropicale?
There are top facilites at Colmar Tropicale such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Colmar Tropicale?
The standard check-in time at Colmar Tropicale is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Colmar Tropicale provide breakfast?
Yes, Colmar Tropicale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Colmar Tropicale?
Colmar Tropicale is a 4.0-star hotel.
How many floors does Colmar Tropicale have?
Colmar Tropicale has 5 floors.
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More Reviews from Other Guests in Colmar Tropicale

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,950)
Other sources (924)
8.4
Very Good
From 1,950 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (20)
Taste (20)
Staff Friendliness (18)
Bedroom (18)
Bathroom (18)
Hotel Area (18)
Family Friendly (16)
Ambiance (16)
Variety (16)
Surroundings (15)
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Traveler Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, friendly, top-notch staff. Beautiful hotel. Breakfast is worth it.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.
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N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.
Read More
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
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Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 20 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 27 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
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Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Good, but the accommodation is inadequate
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Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 33 week(s) ago
The items in the room are quite old and could use some upgrading.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
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Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 37 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
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Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 41 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
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4***4
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 47 week(s) ago
great location and vibe... but there are several items in the hotel room that are not working. Aircond in the dining room - not cold. Kettle - broken. Hot water in the bathroom - sometimes works, sometimes not. Outside of the balcony - a lot of bird droppings. Tv - not working. Other than that, the atmosphere and view are really the best (feeling like you are abroad..) breakfast is also delicious. check in, check out is easy, staff is friendly.
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Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards
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Nur A. S. B. H. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.
+5
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The hotel staff was very friendly and check in was fast.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
The price is very reasonable, beautiful and comfortable
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Arry P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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Exterior 4 Colmar Tropicale

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,950)
Other sources (924)
8.4
Very Good
From 1,950 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (20)
Taste (20)
Staff Friendliness (18)
Bedroom (18)
Bathroom (18)
Hotel Area (18)
Family Friendly (16)
Ambiance (16)
Variety (16)
Surroundings (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great, friendly, top-notch staff. Beautiful hotel. Breakfast is worth it.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.
Read More
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 20 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 27 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
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Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
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10.0
/10
Reviewed 29 week(s) ago
Good, but the accommodation is inadequate
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Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 33 week(s) ago
The items in the room are quite old and could use some upgrading.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
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Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
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8.4
/10
Reviewed 37 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
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Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 41 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
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4***4
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 47 week(s) ago
great location and vibe... but there are several items in the hotel room that are not working. Aircond in the dining room - not cold. Kettle - broken. Hot water in the bathroom - sometimes works, sometimes not. Outside of the balcony - a lot of bird droppings. Tv - not working. Other than that, the atmosphere and view are really the best (feeling like you are abroad..) breakfast is also delicious. check in, check out is easy, staff is friendly.
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Accommodation's Reply
22 Aug 2025
Dear Valued Guest, Thank you for your kind words about the location, atmosphere, and breakfast — we're so glad you enjoyed the overall experience and our team's hospitality. We’re sorry to hear about the room issues you encountered. Your feedback is very helpful, and we've shared it with our team to ensure everything is looked into and improved. We truly appreciate your understanding and hope to welcome you back for an even better stay next time. Regards
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Nur A. S. B. H. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.
+5
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The hotel staff was very friendly and check in was fast.
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
The price is very reasonable, beautiful and comfortable
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Arry P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 67 week(s) ago
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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