Colmar Tropicale

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8.0
/10
Very Good
2,854 reviews

What Guests Say About Their Stay

N***h

10.0
/ 10
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.

Verified Traveler

9.1
/ 10
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.

Ct zulaika

10.0
/ 10
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.

Nur A. S. B. H. K.

9.7
/ 10
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.

Arry P.

9.4
/ 10
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
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In the Area
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KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

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This accommodation offers:
Outdoor pool
Golf course
Outdoor tennis court
Horse riding
Pub
Golf practice
Bar
Archery
Restaurant
Luggage storage
Elevator
Family room
Garden
Wheelchair accessible
Colmar Tropicale is a four-star hotel on KM 48, Persimpangan Bertingkat, Karak Highway, Bentong, Pahang that provide a one-of-a-kind vacation experience. From the outside, Colmar Tropicale does not look like something you would find in Malaysia, the setting puts you in a fairytale book. The unique medieval French themed architectural design brings a majestic vibe to the area. The hotel offers 12 type of rooms where each is special in their own way. Every room is equipped with high-quality in-room facilities that you will find convenient throughout your stay. Other than that, Colmar Tropicale also has eight dining and cafe areas to enjoy. Each dining areas offer various interesting menus ranging from local and international origins.
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What's around Colmar Tropicale

KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
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Lobby Colmar Tropicale
Lobby 2 Colmar Tropicale

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Overview of Colmar Tropicale

Colmar Tropicale is a 4-star themed resort at KM48, Persimpangan Bertingkat, Lebuhraya Karak, in Bukit Tinggi, Bentong, Pahang, Malaysia. What sets Colmar Tropicale apart from other highland resorts along the Karak Expressway is its architecture: the entire property is built to resemble an 18th-century Alsatian village, echoing the French town of Colmar, complete with half-timbered facades, sloped tiled roofs, and cobblestone-style walkways set against the cooler air of the Genting Highlands foothills. The resort sits within the wider Berjaya Hills development, a highland leisure destination in Bukit Tinggi that also includes a Japanese-themed garden, an equestrian park, and other themed attractions, giving Colmar Tropicale a distinctive setting that few hotels in Peninsular Malaysia can match.

The property has 235 rooms spread across 5 floors, and guests on Traveloka have rated their stays 8.0 out of 10 ("Very Good") based on 2,881 reviews, with especially strong marks for room comfort (8.5/10) and cleanliness (8.3/10). Colmar Tropicale is positioned as both a destination in its own right and a base for exploring the Bukit Tinggi and Genting Highlands area, roughly an hour's drive from Kuala Lumpur.

Room/Unit Types at Colmar Tropicale

Colmar Tropicale lists 12 room categories on Traveloka. Based on the resort's own room-tier information, the ladder runs from standard rooms up to large multi-bedroom suites, arranged here from the most accessible tier upward:

Superior Room

The Superior Room is the entry-level category at Colmar Tropicale, designed for couples or solo travellers who want the village-themed setting without a larger suite. As with all room tiers here, rooms typically include air conditioning and a private bathroom; see the listing for the exact per-room amenities before booking.

Deluxe Room

The Deluxe Room sits above the Superior tier and offers a step up in space and finish, still sized for couples or small groups, and continues the half-timbered, village-style interior theme found throughout the property.

Family Room

The Family Room is built for small families or groups travelling together, offering more sleeping capacity than the Superior or Deluxe categories in a single room configuration.

One-Bedroom Suite

The One-Bedroom Suite adds a separate living area to a single bedroom, suited to couples or small families who want extra space to relax between visits to the resort's attractions.

One-Bedroom Deluxe Suite

An upgraded version of the One-Bedroom Suite, the One-Bedroom Deluxe Suite offers a larger footprint and enhanced finishes while keeping the same one-bedroom, one-living-area layout.

Two-Bedroom Suite and Two-Bedroom Deluxe Suite

These two tiers are designed for two families or a larger group travelling together, each offering two separate bedrooms alongside shared living space; the Deluxe version is the upgraded finish within this size category.

Three-Bedroom Suite and Four-Bedroom Suite

For larger groups, Colmar Tropicale offers Three-Bedroom and Four-Bedroom Suites, which combine multiple bedrooms with shared communal space — a practical option for extended families or groups of friends who want to stay together under one roof rather than booking several separate rooms.

La Colmar Suite

La Colmar Suite is the top tier in the ladder, positioned as the resort's premier accommodation category. Specific in-room inclusions for this tier should be confirmed on the current Traveloka listing, as detailed unit-level amenity data was not itemised on the booking page at the time of writing.

Facilities and Amenities

Colmar Tropicale's shared facilities are built around its all-in-one resort concept, so that guests have reason to spend most of their stay on the property rather than travelling elsewhere in Bukit Tinggi. Confirmed facilities include:

  • Swimming pool
  • Restaurant and cafe outlets, with eight dining and cafe areas across the resort
  • 24-hour front desk
  • Parking
  • Elevator access across the property's floors
  • WiFi
  • A bar
  • Conference and meeting rooms
  • Tennis facilities
  • Golf course access
  • Sauna
  • Garden grounds

The resort's official property information also lists additional highland attractions on-site, including an equestrian area, an adventure park, and a Japanese-themed village garden, though guests should check current activity availability directly with the resort, since seasonal attractions can open and close over time. Two local charges apply on top of the room rate for most travellers: a nightly tourism tax (a modest per-room amount) for non-Malaysian guests, and a separate Pahang state tourism tax payable in cash — both are standard, non-negotiable charges rather than resort fees, and current amounts should always be confirmed at check-in rather than assumed from any third-party listing.

Location and Getting There

Colmar Tropicale sits directly off the Karak Expressway (Lebuhraya Karak) at KM48, in the Bukit Tinggi area of Bentong district, Pahang — one of the more accessible highland escapes from the Klang Valley, since it does not require the cable car or winding roads associated with the Genting Highlands summit itself. The drive from central Kuala Lumpur takes roughly an hour by car under normal traffic conditions, making it a popular option for a short overnight highland trip rather than a full multi-day getaway.

The resort is part of the broader Berjaya Hills leisure precinct in Bukit Tinggi, which places a Japanese-themed garden and other themed attractions within walking or short-drive distance of the property. Genting Highlands, with its casino resort, theme parks, and cable car station, is a further drive up the mountain and is commonly combined with a Bukit Tinggi stay as a two-destination highland itinerary. For travellers arriving from outside the Klang Valley or from overseas, booking a flight into Kuala Lumpur with Traveloka is a practical first step before continuing on to Bukit Tinggi by road or arranged transfer.

Dining at/near Colmar Tropicale

True to its village concept, Colmar Tropicale spreads its food and beverage offering across eight dining and cafe areas on the property, giving guests a range of options without needing to leave the resort grounds. The property's official information names on-site outlets including an Italian-cuisine restaurant, a roasted-chicken specialty outlet, and a vegetarian-friendly cafe, alongside its general restaurant, bar, and cafe facilities confirmed on the Traveloka listing — a mix intended to cover Western, Asian, and lighter vegetarian preferences within the resort itself.

Beyond the resort, the wider Bukit Tinggi and Bentong area offers local Malaysian food options, and travellers looking to extend their highland trip can browse activities and attractions nearby to plan visits to the Berjaya Hills gardens or a Genting Highlands day trip alongside their stay.

Why Stay at Colmar Tropicale

Colmar Tropicale's main draw is its setting: an Alsatian-village theme built into the Malaysian highlands, offering a genuinely different look and feel from the typical resort or business hotel found elsewhere in the Klang Valley and Pahang. With 235 rooms across a range of tiers — from Superior rooms for solo travellers and couples up to Four-Bedroom Suites and La Colmar Suite for larger groups — the property can accommodate a wide range of travel party sizes without guests needing to book multiple separate rooms.

The resort's 8.0/10 guest rating on Traveloka, built from 2,881 reviews, together with consistently strong scores for room comfort and cleanliness, points to a resort that has kept its themed rooms and shared spaces well-maintained. Combined with eight on-site dining and cafe areas, a pool, tennis and golf access, and its position within the Berjaya Hills precinct, Colmar Tropicale suits travellers who want a self-contained highland getaway rather than a base for exploring a city. Guests planning a broader Malaysia itinerary can also compare other hotels across the country on Traveloka when weighing Bukit Tinggi against other highland or city stays.

Tips for Booking Colmar Tropicale on Traveloka

A few practical points to keep in mind when booking Colmar Tropicale:

  1. Check-in is from 15:00 and check-out is before 12:00 — plan your Karak Expressway drive time accordingly if you're arriving from Kuala Lumpur on the same day.
  2. Because the resort has 12 distinct room categories, from Superior rooms up to multi-bedroom suites and La Colmar Suite, match your room choice to your group size rather than defaulting to the cheapest listed option, since some suites work out more efficient per person for families or groups.
  3. Two local tourism taxes apply on top of the room rate for most guests — budget for a modest per-room, per-night charge rather than expecting an all-inclusive rate, and confirm current amounts directly with the property at check-in.
  4. Because the resort sits close to Genting Highlands, consider whether you want to combine both destinations in one trip, and plan transport between the two accordingly.

For your onward travel planning, you can browse more highland and city stays across Malaysia from the Traveloka homepage.

Other Popular Hotels in Bentong

The Chateau Spa & Wellness Resort

  • Hotel Details: A 5-star wellness-focused resort in Bentong built around French-Alsatian-style architecture, positioned as a spa and relaxation retreat rather than a family theme resort.
  • Room Types: Jacuzzi Suite, Premier Double or Twin Room, Family Suite, Deluxe Room, One-Bedroom Suite, Two-Bedroom Suite, and Three-Bedroom Suite.
  • Facilities: Spa, fitness centre, sauna, steam room, swimming pool, restaurant, bar/lounge, and 24-hour front desk.

Tiarasa Escapes Glamping Resort

  • Hotel Details: A glamping-style resort in Janda Baik, Bentong, built around elevated tented villas set into the forest, suited to travellers wanting a nature-focused rather than a village-themed stay.
  • Room Types: Tented Villa, Tented Suite, Family Suite, and Treetop Villa.
  • Facilities: Outdoor swimming pool, children's wading pool, restaurant and bar, bonfire area, and hiking trails.

The Waterway Villa

  • Hotel Details: A 26-room villa-style property in the Bukit Tinggi area of Bentong, arranged around Bamboo Villa, Glass Villa, and Bali-style room concepts.
  • Room Types: Bamboo Villa, Glass Villa, and Bali-style rooms.
  • Facilities: Outdoor swimming pool, children's pool, restaurant, meeting facilities, garden, and 24-hour front desk.

Enclave Nature Suites @ Bukit Tinggi

  • Hotel Details: A 15-room property in Kampung Bukit Tinggi offering multi-room unit configurations suited to families and groups rather than single-traveller stays.
  • Room Types: 3-room units, 4-room units, and a larger penthouse configuration.
  • Facilities: Garden, fitness centre, parking, and smoke-free common areas.

Selesa Hillhomes Homestay by Immaculate

  • Hotel Details: A small 9-room homestay-style property in Bentong, operating with limited front-desk hours typical of homestay accommodation.
  • Room Types: Standard homestay rooms; specific named categories are not itemised on the listing.
  • Facilities: Outdoor swimming pool, parking, and a designated smoking area.

Genting Bukit Tinggi Homestay

  • Hotel Details: A compact 3-room homestay in Taman Bukit Tinggi, Bentong, marketed toward families, couples, and solo travellers seeking a quiet retreat near Genting Highlands.
  • Room Types: Homestay-style rooms with kitchenette facilities.
  • Facilities: Air conditioning, parking, WiFi, and sauna access in common areas.

All facilities in Colmar Tropicale

Facility

  • Outdoor pool
  • Golf course
  • Outdoor tennis court
  • Horse riding
  • Pub
  • Golf practice
  • Bar
  • Archery
Bar, Cafe and Lounge Colmar Tropicale
Bar, Cafe and Lounge
Swimming Pool Colmar Tropicale
Swimming Pool
Entertainment Facility Colmar Tropicale
Entertainment Facility
Fitness Center Colmar Tropicale
Fitness Center
Functional Hall Colmar Tropicale
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks

Things to Do

  • Children play area
  • Garden
  • Karaoke
  • Outdoor pool
  • Sauna

Transportation

  • Area shuttle with surcharge
  • Secure parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Sports and Recreations

  • Archery
  • Game room
  • Golf course
  • Golf practice
  • Horse riding
  • Outdoor tennis court
  • Pool or Snooker

Accommodation Policy & General Information in Colmar Tropicale

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

Additional Policy

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Colmar Tropicale
235
Number of floors in Colmar Tropicale
5
Another facilities in Colmar Tropicale
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Colmar Tropicale

What time is check-in and check-out at Colmar Tropicale?
Check-in at Colmar Tropicale starts from 15:00 and check-out is before 12:00. Guests arriving from Kuala Lumpur should plan their Karak Expressway drive time so they reach the resort after the check-in window opens, especially on the same day they intend to arrive.
What room types are available at Colmar Tropicale?
Colmar Tropicale offers 12 room categories, running from Superior Room and Deluxe Room up to Family Room, One- and Two-Bedroom Suites (standard and Deluxe), Three-Bedroom Suite, Four-Bedroom Suite, and the top-tier La Colmar Suite, covering solo travellers through to large groups.
Is there a swimming pool at Colmar Tropicale?
Yes, Colmar Tropicale has a swimming pool on the property, listed among its confirmed shared facilities on Traveloka alongside a garden, tennis facilities, golf course access, and a sauna, giving guests several ways to relax without leaving the resort grounds.
What dining options are available at Colmar Tropicale?
Colmar Tropicale spreads its food and beverage offering across eight dining and cafe areas on the property, including named on-site outlets serving Italian cuisine, roasted-chicken specialties, and vegetarian-friendly options, alongside its general restaurant, bar, and cafe facilities.
Where is Colmar Tropicale located, and how far is it from Kuala Lumpur?
Colmar Tropicale sits at KM48 off the Karak Expressway in Bukit Tinggi, Bentong district, Pahang, roughly an hour's drive from central Kuala Lumpur under normal traffic conditions, and does not require the Genting Highlands cable car to reach.
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More Reviews from Other Guests in Colmar Tropicale

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,930)
Other sources (924)
8.4
Very Good
From 1,930 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
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Room Space (21)
Taste (21)
Bedroom (20)
Staff Friendliness (19)
Bathroom (19)
Hotel Area (18)
Variety (18)
Family Friendly (17)
Ambiance (17)
Surroundings (16)
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Traveler Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
Putri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very helpful, for those who don't have a vehicle to return from here, there are people who will help you return.
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Accommodation's Reply
01 Oct 2026
Dear Princess A, Thank you so much for staying at our hotel and for taking the time to write such a positive review! Thank you, Princess!
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good place to spend with your family.
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Accommodation's Reply
23 Sep 2026
Dear Valued Guest, Thank you for taking the time to rate us. Kind regards
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice view and calm to stay 😊 Recommend for repeat next time
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Accommodation's Reply
12 Sep 2026
Dear VAlued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
jenkirana02 k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It's also great here, second time coming because I want to bring my second child. There is a paid playground for rm10 daypass so far. Buffet style food. Big room, only toilet, maybe the building is old. Overall, everything is still ok for me
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Accommodation's Reply
04 Sep 2026
Dear valued guests, Thank you very much for choosing to stay at our hotel and for your valuable feedback. We sincerely hope to welcome you back again. Thank you!
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Really enjoying and worthy every penny. The receptionist was awesome
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! Regards
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 13 week(s) ago
The room and washroom are bad, hot water has debris in it.
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Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of your room and bathroom did not meet your expectations. We are especially sorry to hear about the hot water issue and the debris you encountered, and we regret the inconvenience this caused during your stay. Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action to prevent a recurrence. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
Guest
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
No food to eat. Bad service from the hotel. Very dirty hotel.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience you experienced regarding the limited dining options, the service provided, and the cleanliness of the hotel. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement, as we are committed to providing a better experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Great, friendly, top-notch staff. Beautiful hotel. Breakfast is worth it.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.
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N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
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Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 36 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 43 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
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Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Good, but the accommodation is inadequate
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Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
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J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 49 week(s) ago
The items in the room are quite old and could use some upgrading.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
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Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
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Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
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8.4
/10
Reviewed 53 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
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Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
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Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 55 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
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Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
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Exterior 4 Colmar Tropicale

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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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