Colmar Tropicale

Hotels
Finding rooms for you...
8.0
/10
Very Good
2,882 reviews

What Guests Say About Their Stay

N***h

10.0
/ 10
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.

Verified Traveler

9.1
/ 10
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.

Ct zulaika

10.0
/ 10
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.

Nur A. S. B. H. K.

9.7
/ 10
Such a great stay there, the staff were friendly and the room was spacious and cozy, totally recommended for family stay.

Arry P.

9.4
/ 10
It was very impressive staying at this hotel, when there was a problem with the room, the hotel staff immediately acted quickly by replacing the room with a better one without any additional costs, it was very good, Colmar is recommended, good job by the hotel staff
See original
In the Area
See Map
KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Colmar Tropicale is a four-star hotel on KM 48, Persimpangan Bertingkat, Karak Highway, Bentong, Pahang that provide a one-of-a-kind vacation experience. From the outside, Colmar Tropicale does not look like something you would find in Malaysia, the setting puts you in a fairytale book. The unique medieval French themed architectural design brings a majestic vibe to the area. The hotel offers 12 type of rooms where each is special in their own way. Every room is equipped with high-quality in-room facilities that you will find convenient throughout your stay. Other than that, Colmar Tropicale also has eight dining and cafe areas to enjoy. Each dining areas offer various interesting menus ranging from local and international origins.
Read More

What's around Colmar Tropicale

KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750
Discover More Places
Lobby Colmar Tropicale
Lobby 2 Colmar Tropicale

Discover More About Colmar Tropicale

Discover the Enchanting Colmar Tropicale: A Malaysian Escape for Australian Travellers

Planning your next getaway and dreaming of a unique escape that blends European charm with tropical allure? Look no further than Colmar Tropicale, nestled in the picturesque hills of Pahang, Malaysia. This enchanting resort offers a distinctive experience, transporting you to a quaint French village without the long-haul flight. For Australian travellers seeking a memorable holiday, Colmar Tropicale presents a delightful option, promising comfort, convenience, and a touch of the extraordinary. Rates at Colmar Tropicale start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Colmar Tropicale

Colmar Tropicale is situated in the serene surroundings of Berjaya Hills, a distinct area known for its natural beauty and tranquil atmosphere, approximately 45 minutes to an hour's drive from Kuala Lumpur. The resort's KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bentong, Pahang, Malaysia, 28750 places it in a unique setting, away from the hustle and bustle of the city, offering a peaceful retreat. While not directly connected to a major train or tram network, its accessibility via road makes it an ideal destination for those who enjoy a scenic drive or are planning a road trip through Malaysia. The journey from Kuala Lumpur International Airport (KLIA) is straightforward, with various transport options available. The surrounding atmosphere is one of lush greenery and rolling hills, offering a refreshing change of scenery and a sense of seclusion, perfect for unwinding.

Guest Facilities and Services at Colmar Tropicale

Guest facilities at Colmar Tropicale are designed to ensure a comfortable and enjoyable stay for all visitors. Understanding the preferences of travellers, the resort offers a range of amenities to cater to your needs. You can expect a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries you may have. For those who enjoy starting their day with a good meal, the availability of breakfast options is a key feature, often including a buffet with local and international choices, and of course, good coffee to kickstart your day. Secure luggage storage is also available, allowing you to explore freely without the burden of your bags. While specific operating hours for all facilities are best confirmed directly, the general provision of essential services aims to make your stay as seamless as possible. Free Wi-Fi is typically available, keeping you connected throughout your visit.

Room Information and Stay Experience at Colmar Tropicale

The room types of Colmar Tropicale are curated to provide a comfortable and restful experience, reflecting the resort's unique theme. Each room is designed with guest comfort in mind, featuring essential amenities that Australian travellers appreciate. You can expect clean and well-maintained living spaces, equipped with effective climate control systems to ensure a pleasant temperature regardless of the external weather. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a cozy and functional environment that complements the charming European-inspired architecture of the resort.

Recommended Nearby Dining and Cafes around Colmar Tropicale

While Colmar Tropicale itself offers dining options within its charming village setting, the surrounding area of Berjaya Hills also presents opportunities to explore local flavours. You can find delightful cafes offering a good brew and perhaps some local pastries or light snacks, reminiscent of a relaxed Australian café culture. For those looking to experience Malaysian cuisine, nearby eateries often serve up authentic dishes, providing a taste of the region's rich culinary heritage. The resort's unique setting means that dining is often an experience in itself, with many establishments offering picturesque views alongside their menus. Exploring the immediate vicinity can lead to discovering hidden gems for a satisfying meal or a refreshing beverage.

Popular Attractions and Activities near Colmar Tropicale

The area surrounding Colmar Tropicale, within the broader Bentong region, offers a variety of attractions and activities for visitors to enjoy. Here are a few popular spots: * **Japanese Village:** Immerse yourself in the tranquility of a traditional Japanese garden and tea house, offering a serene escape. * **The Chateau Spa & Wellness Resort:** While a separate entity, its proximity allows for appreciation of its unique architecture and potential for spa treatments. * **Rabbit Park:** A delightful spot for families and animal lovers, offering a chance to interact with friendly rabbits. * **Botanical Garden:** Explore a diverse collection of flora, showcasing the natural beauty of the region. * **Pekan Bentong:** Visit the local town of Bentong to experience the local market, sample local produce like durian (in season), and soak in the authentic Malaysian town atmosphere. If you are looking for other activities around Colmar Tropicale, check out the best deals on Traveloka: Recommended activities in Pahang!

How to Get to Colmar Tropicale from the Airport

Navigating your journey from the airport to Colmar Tropicale is straightforward, with several convenient options available. Understanding how to get to Colmar Tropicale is key to a smooth start to your holiday. * **Airport Link Trains:** While there isn't a direct train line to the resort, you can utilize airport link trains from Kuala Lumpur International Airport (KLIA) to reach Kuala Lumpur city centre, from where you can arrange onward transport. * **Airport Shuttle Buses:** Shuttle bus services operate from KLIA to various points in Kuala Lumpur, offering a cost-effective way to reach the city. * **Public Metered Taxis:** Taxis are readily available at the airport and can be hired for a direct journey to Colmar Tropicale. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can also opt for a rideshare service, which provides a convenient and often pre-priced option for your transfer. For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Colmar Tropicale

Colmar Tropicale offers a unique and charming escape that is perfect for Australian travellers seeking something different. Its picturesque setting, comfortable accommodations, and friendly service make it a standout choice. * **Unique European Ambiance:** Experience the charm of a French village in the heart of Malaysia. * **Tranquil Location:** Nestled in the serene hills, it provides a peaceful retreat from the everyday. * **Comfortable Stay:** Rooms are designed for relaxation with essential amenities. * **Convenient Access:** While secluded, it's accessible via road from major hubs. Ready to experience the magic of Colmar Tropicale? Check room availability at Colmar Tropicale and book your unforgettable stay today. Book budget hotels in Pahang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Colmar Tropicale

Bar, Cafe and Lounge Colmar Tropicale
Bar, Cafe and Lounge
Swimming Pool Colmar Tropicale
Swimming Pool
Entertainment Facility Colmar Tropicale
Entertainment Facility
Fitness Center Colmar Tropicale
Fitness Center
Functional Hall Colmar Tropicale
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Sports and Recreations

  • Archery
  • Game room
  • Golf course
  • Golf practice
  • Horse riding
  • Outdoor tennis court
  • Pool or Snooker

Things to Do

  • Children play area
  • Garden
  • Karaoke
  • Outdoor pool
  • Sauna

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Area shuttle with surcharge
  • Secure parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Colmar Tropicale

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

Additional Policy

Kindly be informed that there are no petrol stations up at Berjaya Hills. The nearest petrol station, if you are coming from KL is located at Kampung Bukit Tinggi and if you are coming from Kuantan, it is located after the Bentong Toll station.
Kindly be informed that with effect from 01 Mar 2022, a Pahang Tourism Tax of RM3nett per room, per night is applicable to all guests will be added to your room invoice. This is a mandatory tax introduced by the Pahang Government and the Pahang Tourism. Please be informed that you are required to pay this Pahang Tourism Tax separately during your stay and only cash payment is accepted. Everyone is subject to this tax regardless of Nationality.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Colmar Tropicale
235
Number of floors in Colmar Tropicale
5
Another facilities in Colmar Tropicale
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Colmar Tropicale

What are available facilities at Colmar Tropicale?
There are top facilites at Colmar Tropicale such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Colmar Tropicale?
The standard check-in time at Colmar Tropicale is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Colmar Tropicale provide breakfast?
Yes, Colmar Tropicale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Colmar Tropicale?
Colmar Tropicale has a 4.0-star rating.
How many floors does Colmar Tropicale have?
Colmar Tropicale has 5.
See All

Colmar Tropicale reviews and ratings

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,958)
Other sources (924)
8.4
Very Good
From 1,958 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (21)
Taste (21)
Bedroom (20)
Staff Friendliness (19)
Bathroom (19)
Hotel Area (18)
Family Friendly (17)
Ambiance (17)
Variety (17)
Surroundings (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Nice view and calm to stay 😊 Recommend for repeat next time
Find this review helpful?
Accommodation's Reply
12 Sep 2026
Dear VAlued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
jenkirana02 k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's also great here, second time coming because I want to bring my second child. There is a paid playground for rm10 daypass so far. Buffet style food. Big room, only toilet, maybe the building is old. Overall, everything is still ok for me
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2026
Dear valued guests, Thank you very much for choosing to stay at our hotel and for your valuable feedback. We sincerely hope to welcome you back again. Thank you!
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoying and worthy every penny. The receptionist was awesome
Find this review helpful?
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! Regards
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
The room and washroom are bad, hot water has debris in it.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of your room and bathroom did not meet your expectations. We are especially sorry to hear about the hot water issue and the debris you encountered, and we regret the inconvenience this caused during your stay. Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action to prevent a recurrence. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
Guest
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
No food to eat. Bad service from the hotel. Very dirty hotel.
Find this review helpful?
Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience you experienced regarding the limited dining options, the service provided, and the cleanliness of the hotel. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement, as we are committed to providing a better experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great, friendly, top-notch staff. Beautiful hotel. Breakfast is worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.
Read More
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 30 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
Read More
Find this review helpful?
Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 36 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
Find this review helpful?
Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Good, but the accommodation is inadequate
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
Translated by Google Icon
See original
J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 42 week(s) ago
The items in the room are quite old and could use some upgrading.
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
Find this review helpful?
Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 50 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
Translated by Google Icon
See original
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Colmar Tropicale

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Colmar Tropicale

Traveloka (1,958)
Other sources (924)
8.4
Very Good
From 1,958 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

People often mention about Colmar Tropicale
All
Room Space (21)
Taste (21)
Bedroom (20)
Staff Friendliness (19)
Bathroom (19)
Hotel Area (18)
Family Friendly (17)
Ambiance (17)
Variety (17)
Surroundings (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Colmar Tropicale

Number of reviews per page
20
40
Customer reviews
F***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Nice view and calm to stay 😊 Recommend for repeat next time
Find this review helpful?
Accommodation's Reply
12 Sep 2026
Dear VAlued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
jenkirana02 k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's also great here, second time coming because I want to bring my second child. There is a paid playground for rm10 daypass so far. Buffet style food. Big room, only toilet, maybe the building is old. Overall, everything is still ok for me
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2026
Dear valued guests, Thank you very much for choosing to stay at our hotel and for your valuable feedback. We sincerely hope to welcome you back again. Thank you!
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoying and worthy every penny. The receptionist was awesome
Find this review helpful?
Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thanks for taking the time to share your feedback with us. It means so much when our best guests share their experiences. I'm glad we were able to meet your expectations! Regards
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
The room and washroom are bad, hot water has debris in it.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of your room and bathroom did not meet your expectations. We are especially sorry to hear about the hot water issue and the debris you encountered, and we regret the inconvenience this caused during your stay. Please be assured that your comments have been shared with our Engineering and Housekeeping teams for immediate investigation and corrective action to prevent a recurrence. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
Guest
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
No food to eat. Bad service from the hotel. Very dirty hotel.
Find this review helpful?
Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. We apologize for the inconvenience you experienced regarding the limited dining options, the service provided, and the cleanliness of the hotel. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement, as we are committed to providing a better experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future. Warm regards
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great, friendly, top-notch staff. Beautiful hotel. Breakfast is worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the services and rooms at Colmar Tropical Hotel. We hope you will choose to stay with us again in the future. Thank you again.
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Colmar Tropicale was a lovely choice for a simple weekend getaway. The charming European-style surroundings made the stay feel refreshing and different from the usual city break. It was a nice place to relax, walk around, take photos, and enjoy a slower pace for the weekend. The atmosphere was peaceful yet lively enough to make the short trip feel memorable. Overall, it was a pleasant and easy escape, perfect for a quick weekend retreat.
Read More
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. Regards
FATHILAH A. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Love the rooms, very neat, clean, and spacious. Facilities are great, and the view facing the hills and forest is very calming. This is my 3rd visit here and will definitely come again👍
+4
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Fathilah, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Regards
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 30 week(s) ago
The place is great, but the standard of cleaning and freshness is very poor. We wanted a room with a nature view, and we were shifted to a room with a smell so bad with house flies in the bathroom. It felt like the room was fungus infected. The sofa was wet and smelly. The expectation from a place like this is definitely not like this.
Read More
Find this review helpful?
Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the room condition, cleanliness, and unpleasant smell. Your comments regarding the bathroom, sofa, and overall freshness have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your input, as it helps us improve our standards and provide a more comfortable stay for our guests. Regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The ambiance is very peaceful and beautiful, the staff is friendly and helpful. The hotel is very clean and comforting. I love staying here and planning to bring my children on the next visit.
2 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
S***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 36 week(s) ago
The staff was friendly. The things is, the room quite old. My aircond’s room has leaked and the toilet was blocked.
1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Guest, Thank you for your feedback. We’re glad to hear that our staff made you feel welcome. We regret the issues with the room condition, air‑conditioning leak, and blocked toilet. Your comments have been shared with our engineering and housekeeping teams for immediate attention. We truly appreciate your input and hope to welcome you again with a more comfortable stay. Warm regards
Simon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
We felt like we were having our vacation in Europe. This is not our first time and definitely not going to be our last.
Find this review helpful?
Accommodation's Reply
13 Jan 2026
Dear Simon M, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Marlin F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Good, but the accommodation is inadequate
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Hello Marine, Thank you for staying with us and sharing your valuable feedback. Tropical Colmar Hotel sincerely apologizes for any inconvenience you may have experienced. Your comments and suggestions will help us improve in the future. Thank you.
Translated by Google Icon
See original
J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 42 week(s) ago
The items in the room are quite old and could use some upgrading.
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your feedback. We appreciate your comment regarding the room items and acknowledge the need for upgrading. Please be assured that improvements are being planned to enhance guest comfort. We hope to welcome you again with a better experience. Regards
Ct zulaika
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Superb!! Really enjoyed the nature and how the hotel PIC treated us. Thanks.
Find this review helpful?
Accommodation's Reply
21 Nov 2025
Dear Ct Zulaika, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Regards
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The family room was located at the front hotel and the view was stunning. Lovely and calming.
Find this review helpful?
Accommodation's Reply
09 Nov 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Regards
Ieda W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
Cheap, includes breakfast so you can bring your family on a vacation here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Nov 2025
Dear Ieda, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing guests like you. We hope to see you again soon! Kind regards
y***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 48 week(s) ago
it took a long time to check in. After that the room’s air conditioning is broken down once getting in. We’ve waited nearly 2 hours with the technician fixing it before hotel staff changed us another room :((. Such a poor experience
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Valued Guest, Thank you for your feedback. We're very sorry for the delay during check-in and the issue with the air conditioning. On behalf of Colmar Tropicale, we sincerely apologize for the inconvenience caused. Your comments are noted and have been shared with our team to improve future guest experiences. We appreciate your patience and hope to serve you better next time. Warm regards
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.9
/10
Reviewed 50 week(s) ago
breakfast food is okay, lots of choices. The room is also spacious, comfortable. The only thing that is not good is that there is a lot of hair on the bed, it seems to be untidy.. or tidied up in a hurry.. there are also pins and needles on the bed.. luckily I didn't get stabbed... The elevator is also old, it opens for a moment, but when I try to close it, it gets stuck.. oh my..
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Thank you for your honest feedback. We are glad you enjoyed the breakfast and the comfort of the room, but we are very sorry for the cleanliness and maintenance issues you experienced. This should not have happened and we will immediately look into it and fix it. The safety and comfort of our guests is always our top priority. Thank you for helping us to continue to improve our service. Thank you
Translated by Google Icon
See original
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Great to bring the family to enjoy the atmosphere like in Europe.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued customer, Thank you for choosing our hotel, and also taking the time to provide feedback! Thank you
Translated by Google Icon
See original
Number of reviews per page
20
40