How many rooms are available at The Palm at Playa?

The Palm at Playa has 66 rooms in total.

Does The Palm at Playa provide parking?

Yes, The Palm at Playa provides parking. Please confirm details directly with the hotel.

What do past guests say about The Palm at Playa?

The Palm at Playa is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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The Palm at Playa

Name: The Palm at Playa
Address: 8th Street between 5th and 10th Avenue, Solidaridad, Estado de Quintana Roo, Mexico, 77710, 8th Street between 5th and 10th Avenue, Estado de Quintana Roo, 77710, Mexico
Rating: 7.8

Hotels

7.8

/10

Pleasant

1,008 reviews

What Guests Say About Their Stay

Lawrence

10.0

/ 10

Location quiet and clean nice rooftop bar and pool the staff were nice! I’d stay here again!

Avigail

10.0

/ 10

The rooms were very spacious and the hotel is very central, great location and very nice roof top. There is no hot tub.

Jennyfer

10.0

/ 10

The rooftop pool was fantastic! The bar and restaurant staff were very friendly and the cocktails were delicious! We recommend the guacamole too! The location is perfect if you’d like to walk to the beach, 5th avenue and other attractions.

In the Area

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8th Street between 5th and 10th Avenue, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

The Palm at Playa is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Palm at Playa

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The Palm at Playa Address: Map & Location

8th Street between 5th and 10th Avenue, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Discover More Places

Discover More About The Palm at Playa

General

Near Playa del Carmen Main Beach

Location

With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Frida Kahlo Museum - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi

The preferred airport for The Palm at Playa is Cancun Intl. Airport (CUN).

Facilities

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities

Featured amenities include a 24-hour front desk and luggage storage.

Dining

Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Rooms

Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.

All facilities in The Palm at Playa

Swimming Pool

Common Space

Lobby

Accommodation Services

Exterior

Things to Do

Outdoor pool
Garden
Beach towel
Pool sun loungers

General

Banquet
Smoking area
Terrace
Rooftop terrace

Food and Drinks

Breakfast
Poolside bar

Hotel Services

Luggage storage
24-hour Receptionist

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in The Palm at Playa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Beach nearby, Essential workers only - NO, No elevators

Fee for local cuisine breakfast: approximately MXN 400 to 450 for adults, and MXN 150 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Palm at Playa	66
Number of floors in The Palm at Playa	3
Another facilities in The Palm at Playa	Outdoor pool, Garden, Beach towel, Pool sun loungers, Banquet

Frequently asked question in The Palm at Playa

What are available facilities at The Palm at Playa?

There are top facilites at The Palm at Playa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What Time is Check In & Check Out at The Palm at Playa?

Check-in time at The Palm at Playa is staring from 15:00 - 23:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Palm at Playa provide breakfast?

Yes, The Palm at Playa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Palm at Playa?

The Palm at Playa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The Palm at Playa have?

The Palm at Playa has 3 floors.

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More Reviews from Other Guests in The Palm at Playa

Overall Ratings & Reviews The Palm at Playa

Other sources (1,008)

7.8

Pleasant

From 1,008 reviews

Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.2

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Traveler Reviews The Palm at Playa

Number of reviews per page

Top reviews

Teres

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good location, steps from the famed 5th Avenue. The suite I had was clean and spacious but lacked character, art. The only common space is the rooftop pool area and bar which is nice, friendly staff. But there was rarely anyone in the rooftop pool area. Bummer.

Kenneth

6.0

/10

Reviewed 14 week(s) ago

Clean room, friendly staff and location is perfect!

ava

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The water was very cold in the shower only would stay warm for five minutes. The facilities are beautiful clean staff was there 24 seven. The only thing was that the Jacuzzi was not working.

Jose

Leisure Family

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Room felt neglected. Staff not very helpful.

Martin

Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff was amazing

Christina

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Amazing staff and rooftop 🙌 very humid in the hotel room but I’ve been here without staying over so I love this place :)

John

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Room was very clean. I enjoyed my stay

Kosta

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Nice rooms

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.