Shangri La Mactan Cebu

Hotels
9.3
/10
Exceptional
1,138 reviews

What Guests Say About Their Stay

karla

10.0
/ 10
always the best service. all staff are very accommodating. Food is excellent too. This is always our happy place!

Hencel

10.0
/ 10
The beach is superb! We enjoyed swimming and feeding the small fish at the beach. The room and its view are gorgeous! The staff is amazing! I would definitely come back and would recommend it to anyone!

Christopher

10.0
/ 10
We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable!
In the Area
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Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Shangri La Mactan Cebu is located in area / city Mactan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Shangri La Mactan Cebu

Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
Discover More Places
Lobby Shangri La Mactan Cebu
Lobby 2 Shangri La Mactan Cebu

Discover More About Shangri La Mactan Cebu

Location


Shangri La Mactan Cebu is located in area / city Mactan.

About Shangri La Mactan Cebu

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Mactan Cebu exclusively for you.

Shangri La Mactan Cebu is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Mactan Cebu is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Mactan Cebu

Swimming Pool Shangri La Mactan Cebu
Swimming Pool
Lobby Shangri La Mactan Cebu
Lobby
Exterior Shangri La Mactan Cebu
Exterior
Others Shangri La Mactan Cebu
Others

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri La Mactan Cebu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Mactan Cebu
530
Number of floors in Shangri La Mactan Cebu
9
Another facilities in Shangri La Mactan Cebu
Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service

Frequently asked question in Shangri La Mactan Cebu

What are available facilities at Shangri La Mactan Cebu?
There are top facilites at Shangri La Mactan Cebu such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Mactan Cebu?
The standard check-in time at Shangri La Mactan Cebu is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri La Mactan Cebu provide breakfast?
Yes, Shangri La Mactan Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Mactan Cebu?
Shangri La Mactan Cebu is a 0.0-star hotel.
How many floors does Shangri La Mactan Cebu have?
Shangri La Mactan Cebu has 9 floors.
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More Reviews from Other Guests in Shangri La Mactan Cebu

Overall Ratings & Reviews Shangri La Mactan Cebu

Traveloka (19)
Other sources (1,119)
9.4
Exceptional
From 1,119 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Mactan Cebu

Number of reviews per page
20
40
Top reviews
Maria Antonette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very very good! Excellent 👍👍👍
karla
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

always the best service. all staff are very accommodating. Food is excellent too. This is always our happy place!
Hencel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beach is superb! We enjoyed swimming and feeding the small fish at the beach. The room and its view are gorgeous! The staff is amazing! I would definitely come back and would recommend it to anyone!
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes the ocean was visible from our room. Amenities were excellent, however, the staff was non friendly and not helpful. For the price of the resort I was disappointed in the resort staff. Checking in took almost 45 minutes, and all the restaurants we ate in, we could not get someone to serve us. For the money, stay elsewhere.
Zelma
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Top notch resort and service.
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best resorts ever!!!
Carlos Ruel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were excellent!
Nicholas J S
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Garden room but could view the ocean in the distance Still very nice
Delfin
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice room the ocean was visible, staff was nice, but overall the hotel is looking old and needs some updating.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable!
Read More
Michael
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not just an amazing view but amazing staff who are genuinely good at what they do. It's the attention to detail, the little things they provide and do that make this an amazing resort to stay in.
Charles
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place
Heidi
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel beach side is lovely. I love the Acqua restaurant. The food is excellent especially the breakfast buffet. It is very clean and the staff and servers were exceptional! They all are friendly and helpful. The staff in the executive lounge were also very hospitable. I cannot say the same for Tides. Tides restaurant during our Feb 14 dinner buffet was not good. The food buffet selection was awful. I see multiple empty or almost empty platters. So there’s not much to eat. We always had to wait for the back kitchen to refill the server platters. Lastly, my only complaint was the laundry charges. I had a one time laundry fill the bag for php 3500. Upon checkout the total laundry php 10323. That’s about $120 USD! I submitted this issue and no one has responded to me. It’s been over 2 weeks since we left for US
Read More
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

everything was perfect. Staff, food, beach, rooms, etc. I will be back.
Kelly
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and well equipped. Staff attentive.
ARACELI
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Front desk staff & bell man wasn’t available upon checking out.despite I did an hr before check out time .
Lise
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything about this hotel (beach, pools, grounds, spa, gym, rooms, food) was great, it was the staff that took it to the next level. The service at this resort is outstanding.
Jeffrey Abueg
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bad service of front desk
Douglas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great.
Dimuthu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service and amazing team. Great place to be in.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri La Mactan Cebu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri La Mactan Cebu

Traveloka (19)
Other sources (1,119)
9.4
Exceptional
From 1,119 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Mactan Cebu

Number of reviews per page
20
40
Top reviews
Maria Antonette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very very good! Excellent 👍👍👍
karla
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

always the best service. all staff are very accommodating. Food is excellent too. This is always our happy place!
Hencel
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beach is superb! We enjoyed swimming and feeding the small fish at the beach. The room and its view are gorgeous! The staff is amazing! I would definitely come back and would recommend it to anyone!
Matthew
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes the ocean was visible from our room. Amenities were excellent, however, the staff was non friendly and not helpful. For the price of the resort I was disappointed in the resort staff. Checking in took almost 45 minutes, and all the restaurants we ate in, we could not get someone to serve us. For the money, stay elsewhere.
Zelma
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Top notch resort and service.
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best resorts ever!!!
Carlos Ruel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were excellent!
Nicholas J S
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Garden room but could view the ocean in the distance Still very nice
Delfin
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice room the ocean was visible, staff was nice, but overall the hotel is looking old and needs some updating.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable!
Read More
Michael
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not just an amazing view but amazing staff who are genuinely good at what they do. It's the attention to detail, the little things they provide and do that make this an amazing resort to stay in.
Charles
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place
Heidi
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel beach side is lovely. I love the Acqua restaurant. The food is excellent especially the breakfast buffet. It is very clean and the staff and servers were exceptional! They all are friendly and helpful. The staff in the executive lounge were also very hospitable. I cannot say the same for Tides. Tides restaurant during our Feb 14 dinner buffet was not good. The food buffet selection was awful. I see multiple empty or almost empty platters. So there’s not much to eat. We always had to wait for the back kitchen to refill the server platters. Lastly, my only complaint was the laundry charges. I had a one time laundry fill the bag for php 3500. Upon checkout the total laundry php 10323. That’s about $120 USD! I submitted this issue and no one has responded to me. It’s been over 2 weeks since we left for US
Read More
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

everything was perfect. Staff, food, beach, rooms, etc. I will be back.
Kelly
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and well equipped. Staff attentive.
ARACELI
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Front desk staff & bell man wasn’t available upon checking out.despite I did an hr before check out time .
Lise
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything about this hotel (beach, pools, grounds, spa, gym, rooms, food) was great, it was the staff that took it to the next level. The service at this resort is outstanding.
Jeffrey Abueg
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bad service of front desk
Douglas
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great.
Dimuthu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service and amazing team. Great place to be in.
Number of reviews per page
20
40