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Shangri La Mactan Cebu

Hotels
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9.3
/10
Exceptional
1,299 reviews

What Guests Say About Their Stay

Clarissa Franca

10.0
/ 10
This is our 3rd time at the hotel and we love it! Great for families, service is amazing, food is also a great point! All staff are very attentive. Would come back for sure!

Jehan

10.0
/ 10
I always come back to this resort every time I go home to the Philippines . I love the little forestry as you enter to the hotel. The whole Shangri-La staff are so friendly and warm. I think Shangri-La is the best hotel in Cebu. ❤️

Marissa

10.0
/ 10
The property sits on a huge acre of land. It’s on the beach with lots of water, activities and snorkeling with a reef right off the shore. The food was amazing. They have a lot of restaurants to choose from in the morning. Buffet is absolutely delicious. The rooms were big and clean and the beds were very comfortable. I would like to stay her again here again.
In the Area
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Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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This accommodation offers:
Game room
Laundry service
Parking
Restaurant
Health club
Wheelchair accessible
Money changer
Shangri La Mactan Cebu is a hotels that has been welcoming guests since 1993. The accommodation went through a renovation in 2013. Shangri La Mactan Cebu is part of Shangri-La under Shangri-la. There are 530 rooms spread across 9 floors.
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Shangri La Mactan Cebu Address: Map & Location

Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Discover More About Shangri La Mactan Cebu

General Information

Shangri La Mactan Cebu is a hotels that has been welcoming guests since 1993. The accommodation went through a renovation in 2013. Shangri La Mactan Cebu is part of Shangri-La under Shangri-la. There are 530 rooms spread across 9 floors.

Location

Located at Punta Engano Road PO Box 86 Lapu-Lapu City in Mactan Island, Philippines. Those looking to explore will find St. James Amusement Park, Park Lakeforest Resort, and New Bago Bridge, Asturias nearby. Closest airport is Mactan Cebu Intl, 4.381 km away from the accommodation.

Facilities & Amenities

Shangri La Mactan Cebu has Game room, Laundry service, Parking, Restaurant, Health club, and more.

Dining

Guests can stop by the café.

Contact

Email: reservations.mac@shangri-la.com
Phone number: +63322310288

All facilities in Shangri La Mactan Cebu

Facility

  • Game room
Others Shangri La Mactan Cebu
Others

Public Facilities

  • Coffee shop
  • Restaurant
  • Room service
  • Safety deposit box

Guest Services

  • Concierge
  • 24-hour security
  • Currency exchange
  • Medical service
  • 24-hour front desk
  • Laundry Service
  • Tours

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Bank

Sports & Recreation

  • Game room

Transportation

  • Car hire
  • Valet parking

Meals & Dining

  • Continental breakfast
  • Breakfast buffet

Accessibility

  • Wheelchair accessible

Activity & Leisure

  • Massage
  • Health club

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Shangri La Mactan Cebu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in time: 14:00 - 14:00
Check-out time: 12:00 - 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Mactan Cebu
530
Number of floors in Shangri La Mactan Cebu
9
Another facilities in Shangri La Mactan Cebu
Coffee shop, Restaurant, Room service, Safety deposit box, Concierge

Frequently asked question in Shangri La Mactan Cebu

What Time is Check In & Check Out at Shangri La Mactan Cebu?
Check-in time at Shangri La Mactan Cebu is staring from 14:00 - 14:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Shangri La Mactan Cebu provide breakfast?
Yes, Shangri La Mactan Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Shangri La Mactan Cebu?
Shangri La Mactan Cebu is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shangri La Mactan Cebu have?
Shangri La Mactan Cebu has 9 floors.
How many rooms are available at Shangri La Mactan Cebu?
Shangri La Mactan Cebu has 530 rooms in total.
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More Reviews from Other Guests in Shangri La Mactan Cebu

Overall Ratings & Reviews Shangri La Mactan Cebu

Traveloka (19)
Other sources (1,280)
9.4
Exceptional
From 1,280 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Shangri La Mactan Cebu

Number of reviews per page
20
40
Top reviews
Maria Victoria Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property is clean, amenities were satisfactory.
Clarissa Franca
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is our 3rd time at the hotel and we love it! Great for families, service is amazing, food is also a great point! All staff are very attentive. Would come back for sure!
Jehan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is very well kept. The amenities are amazing.
Jehan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I always come back to this resort every time I go home to the Philippines . I love the little forestry as you enter to the hotel. The whole Shangri-La staff are so friendly and warm. I think Shangri-La is the best hotel in Cebu. ❤️
Marissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property sits on a huge acre of land. It’s on the beach with lots of water, activities and snorkeling with a reef right off the shore. The food was amazing. They have a lot of restaurants to choose from in the morning. Buffet is absolutely delicious. The rooms were big and clean and the beds were very comfortable. I would like to stay her again here again.
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Cecilia
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cleanliness of room & facilities: 1. The room was not ready despite the fact that our arrival was 4 hours after the check out time. 2.The bathroom had a bad smell. Exhaust fan not working. 3.Room, carpet & decors are old & not well maintained. -- Staff are helpful & breakfast has good selection.
Eslam
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Never book through expedia. They will not refund you even im the most extraordinary situations that are out of your hands. The hotel also will not refund you. Do not book through expedia they are no help and all their room for this hotel are non refundable no excuses. God forbid you have a death in your family or all planes were grounded due to severe weather or wars, nothing will change the hotel or expedia mind about waiving cancellation fees. Mind you I contacted them way before I was due to check in. The hotel always took 12 hours to 72 hours to respond to each message.
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Sven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice beach with white sand and amazing pool areas. The staff were very attentive and helpful.
Sherlyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceeded expectation. We had a great time! The staff are super friendly.
Jeffrey
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked this place so much we became members immediately. The staff was incredibly friendly and helpful with everything! There were so many activities for families, children, and adults. The buffet was expansive and delicious (ube and mango ice cream for breakfast!). We will be coming back again and we’re eager to bring our daughter!
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Cora
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everyone was so helpful and friendly
Renald
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place to visit -amenities are great . Staff are courteous and helpful, I’m just disappointed with the food
DAVE-RHODNEY
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Exceeded expectations. Large property and something for everyone. Staff was very friendly and helpful. Food was excellent!
ELIZABETH
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful place to stay
mario
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not as nice as I thought it was going to be
Vernon
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay and relax
Charlane
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great food, beach and service!
Sia
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean nice place and I loved the breakfast.
Padraig
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tip top
Dillon
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best of the best. Very clean property and rooms, very nice and attentive staff. Amazing food, beautiful beach, activities on site. It’s hard to leave this place because you can just stay here all day. Multiple restaurants which all serve great food. I recommend the ocean wing upgrade with ocean lounge upgrade for a little peace and quiet.
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Number of reviews per page
20
40

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Others 4 Shangri La Mactan Cebu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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