Shangri La Mactan Cebu

The hotel is, as always, an excellent place to stay. I make it a point to stay here every time I come home. The food is great, the staff are incredibly helpful and friendly, and the oceanfront is the best in the city. I always enjoy my stay and highly recommend this hotel to anyone visiting the area.

Shangri-la Mactan is my home away from home! I can't articulate enough how I'm so in love with this place. From the staff , the food and the beauty of the place - SUPER COMFORTING! Thank you so much for always being so kind to us . You are so lucky to have the BEST STAFF . See you soon!

Open air hotel that offers 5-star amenities. Incredible location in an otherwise sad country because of the prevalence of poverty.

staff is very professional, helpful and courteous.

My stay was Fantastic they took care of every need. The staff was on point and very knowledgeable

Luxury... we stayed here at the end of a 2 week trip and we didn't leave the hotel. It has everything from great food to beautiful beach area and all the property activities were fabulous 👌 You wont be disappointed.

I will definitely be staying here again on my next trip to the Philippines. The staff was very respectful, attentive to my needs and questions. The service at the Aqcua restaurant was so great, each morning we were greeted with a warm welcome and they remembered our drink preference every time. The front desk personnel were very friendly and helpful as well. The lobby lounge was great for a shake or a smoothie anytime. The lobby was surprisingly cool with a nice breeze flowing through. The room was nice and had everything we needed. The one and only drawback for me was the bed was too firm, for me. We were in the ocean side wing, next time I’m requesting an ocean view room instead of the garden view. 5 stars from me on this property and will definitely stay there again.

It was amazing..staff were great amd always helpful. We stayed at the main wing deluxe family room and it was spacious. It even fit an extra bed. There was a separate living area and a balcony. Our view was beautiful. Beds were so comfy. Therw was complimentary water bottles and snacks. The whole place was lovely. Amenities were.top notch. I love that theres a marine sanctuary and love feesing the fish.i wanna go back someday.

Always a pleasant stay. Great amenities, amazing dinner and breakfast buffets and friendly staff. Plenty of activities for the kids to keep them entertained on the property. I would recommend.

Service was amazing. Staff was always accommodating and made everything feel special

Everything is excellent

Breakfast was too crowded. They can do a little better with service and cleaning up areas.

i will keep staying on this hotel. Im more comfortable bringing my family in this hotel, I feel more relaxed.

This was our third Trip to this resort in the past ten years. Unfortunately they are noticeably suffering from terrible management. The staff was fantastic, but they are severely understaffed and supposedly its intentional from management. They are trying to cut costs and the product, the experience of the resort, is severely suffering in quality as a result. Check in, breakfast, even ordering a drink all took forever because lots of guests and hardly any staff in comparison to years past.

Over all its excellent

The food was superb!

clean

Amazing experienced. My family enjoyed everything in Shangrila. Nice service and friendly staff. I love how this hotel has all you need. Great and unforgetable memories we made.

Very nice resort and friendly staff. Great location right on the beach 🏖️

Very good place.