Novotel Edinburgh Centre

Lovely rooms and spacious. The location was central to Edinburgh which made most attractions in walking distance. Staff were very nice and helpful too.

AC was a miss

Great place in the heart of old town!

Very friendly staff and room immaculate and clean. Pool a bonus too! But go at quiet times because it's very small. Only gripe is that windows don't open and hard to control temperature in room - we were boiling at night 😔

Very comfortable stay and extremely helpful staff.

Nice clean and quiet hotel would definitely stay again

We really liked the room and the area where it is was really convenient, at walking distance from the castle and the old town. However, we couldn't have access to the pool in the two days we stayed. The first day we were told that only 16 people had access at a time and that there was a waiting list and then the day after it was closed, as apparently the pool gets cleaned on Thursdays . Additionally, the restaurant doesn't open until 7am for breakfast, which is unusual, considering other lower badget hotals usually offer breakfast from 6am. Since we had paid in advance for breakfast, but we had to leave by 6.30am to catch our flight, the hotel gave us what was meant to be a take away breakfast. These were a joke, particularly mine, being a celiac. They consisted in all liquids and a banana. Oh I forgot, and a little packet of cornflakes , not quite sure how was i meant to have them...maybe pour the milk inside the packet? Their GF food selection really needs to improve in their restaurant too. Overall, an ok and convenient stay, but not the best in my experience.

The property is newer and the facilities are really good. We didn’t know but there is a superb indoor pool so bring your swimsuits. Highly recommend and we would stay here again!!

Nice hotel. Small pool and an even smaller gym but still handy to have. Very good location. 5 mins walk from the castle and just a min away from the high road with shops and lots of eateries. Beds were comfortable including the sofa bed which was a pleasant surprise. My main complaint was with the bathroom/toilet. The room had a separate w/c but it didn’t have a sink in it and the door didnt have a lock. The bathroom didn't have a lock either and there was a big gap where the door closed which meant that there was hardly any privacy in the bathroom. Bathrooms with no locks seems to be a trend nowadays and its one that I don't understand. When I'm using the facilities I don't want people to be able to watch! Even if they are family! I don't get why a lock can't be installed and anyone who wants to keep their doors open can still do that. Other than that the rest of the hotel was fine. Breakfast was ok but did have a waffle maker which was good for the kids.

Overall the experience was good. We didn’t really understand their pool rules and they gave our staff a hard time because one of the 3 chaperones stepped out of the pool area even though we explained there were 2 chaperones there for 5 kids! Layout of hotel was nice and walking distance to many places. I wasn’t very impressed with the see through showers though. I guess that’s a thing!

Service was mostly good. Reception staff were friendly and welcoming. The main issues with the stay were in terms of the lay out of the bedroom. The sink was in the actual bed room with separate cubicles for toilet and shower. The door on the toilet didn’t close properly and the shower wall facing the bedroom was transparent. The whole set up made sharing the room with my teenage daughter very difficult and uncomfortable. Breakfast food was good but service non existent. We were just shown to an empty dirty table and no guidance given on set up for the buffet etc.

Great hotel, right in the Center, many dining options and walking distance to places. The hotel restaurant and bar were both great. We had dinner there twice. The only detail is that the hotel does not accept cash, only card (something to keep in mind) I highly recommend it if you are staying in Edinburgh with kids.

First time staying at the Novotel in Edinburgh. The early check in link through Hotels .com gave us a scare when the Novotel answered a query by saying they couldn't find the reservation, however, the actual check in at the desk was quick and easy . Hotel reception is bright and airy, staff were friendly. The execution room was excellent and the breakfast was first class, loads of choice. One of the lifts was out of action which caused an increase in wait times but nothing excessive. Great location for Grassmarket and Old town attractions. I would stay at the hotel again, recommended.

Great hotel. The only negative is that the TV is not smart, so you can’t sign in into a streaming network on the tv.

The stay was excellent. The only criticism I have is that the TV in the room was not smart, therefore we could not watch Netflix or other streaming services.

Lovely hotel just a few minutes walk from centre. Open airy entrance. With bar and dinning. Food very good and reasonably priced. All areas nice and clean. Lovely comfy room and bed.

We come here the second time, and will come definitely more! Absolutely beautiful place! Friendly staff, clean , good breakfast, swimming pool, location! Perfect! Thank you !

Great hotel

Nice hotel. Good breakfast. Location ok for us- about 30min walk from station and £8 in taxi from centre.

Absolutely lovely family stay - clean, comfortable with very helpful and friendly staff!