I’m so happy to have some nights here. The staff [is] so nice & very helpful.

Staying here for 1 night, it is really incredible service from front desk Andrew👍🏻. He knows we are here for the Bigbang concert, he suggested we can check out late for the next day, really appreciate your service, keep it up, thanks Andrew✨

1. The location is right next to the Bencoolen MRT exit. From the last escalator of Bencoolen MRT, take the right turn. Exit the MRT and turn left. You'll arrive at the hotel. 2. Greeter Hotel is responsive when there are guests. Check-in is fast & the staff is very friendly. 3. There is an ice cube and cold water dispenser behind the hotel. If you miss iced tea, just make tea in your room, get ice cubes there. 4. There is a drinking water tap. You can refill water as much as you like. 5. In front of the hotel is a smoking area. Next to the hotel is a minimarket. Slide again there is a 7-Eleven & Dynasty Food Court. 6. Near the bus stop. 7. The room size is so-so. Enough for just resting, putting your luggage, taking a shower, and cleaning up.

A very strategically located hotel. Close to the MRT and bus stations. The hi-tech area is also very clean.

The receptionist, I don't know the name, but when I forgot to state my son is 16 years old, he helped me without extra charge. So helpful. Thank you. One more thing, I really love the hotel area, near Masjid Sultan and Kampung Glam.

Easy check-in and check-out, staff was very helpful. The room is spacious enough compared to other hotels in Singapore. I booked a 4-bed family room. The room was very clean and modern. It was a wonderful 6-day experience.

The Indian female hotel staff was very helpful, we were able to check in early, very helpful 👍

For medical purposes, I need to stay in Singapore every three weeks. I've stayed at many different hotels, and this was my fourth visit in the past two months, and I found the Carlton Hotel to be the best choice.

We were 6 adults and 1 child, sharing 3 rooms. We got adjoining rooms with fairly large rooms. One room fit 2 large suitcases and 1 small suitcase, and still had enough space for prayer and a stroller. It was located on the lobby floor, making it easier for us, as we had an elderly person and a toddler with us. - Friendly staff - Toilet with bidet - Faucet with filter so we could refill drinking water - Clean room - Close to Rochor MRT - Next to Sevel - Less than 10 minutes to Bugis Street and Bugis Junction (lots of halal food and shopping) - Close to the bus terminal to Johor - Cool AC

The hotel is very strategic to the center of Bugis Street, it is also close to the MRT, right next to Ibis Budget.

Hotel Bencoolen is a fantastic mid-range choice. The rooms are clean and efficient, but the real winner is the location—walking distance to the MRT and great local food. The staff was incredibly welcoming and made check-in a breeze. Excellent value for money in the heart of the city!

This is our first experience to stay at this hotel and we are very happy because the receptionist upgraded our room to a suite. Thank you Marina Bay Sands Hotel.

One of the best value-for-money hotels in the Orchard Road area. Proximity to malls, best restaurants, and bars. Covered pedestrian access during rain. Highly recommended.

It meets with our needs: Clean and comfy bed, enough space for 2, cold air-con, clean bathroom (note that the toilet has no bidet so might be a consideration for some. For me, it's OK and clean). Most important thing for me: very close to MRT station and surrounded by food vendors 👍

The reception staff were very friendly, willing to help with any problems during your stay. Near the hotel there is a 24-hour halal (Indian) restaurant and 7-Eleven, so if you get hungry in the middle of the night, you can just go straight down. The nearest MRT station we used was Rochor MRT, exit B directly to the hotel about a 7-minute walk. If it's raining, the hotel also provides umbrellas in the lobby, so you can use them if there are any available. Oh yes, each room is provided with a premium drinking water filter, so you can fill your tumbler as much as you like to drink water.

At first, I was just happy to choose this hotel because of its walking distance to my activities while I'm in Singapore, but then when I saw one of my favorite aircrew was staying there as well, I straightly believe this hotel has given its best service to be trusted by the best airlines for its hospitality.

Excellent hotel, near to Bugis shopping center and bus station in front of hotel, recommended to stay.

The front desk manager, the long-haired, bespectacled lady, is super friendly and remembers her guests, as does the Indian lady front desk staff. They make you feel like you are back home.

The hotel is strategically located on Bugis Street, with plenty of food options and a 7-Eleven nearby. It’s also conveniently close to bus stops and the MRT station, and within walking distance of Bugis Junction. The room was spacious and clean. What made our stay especially memorable was Jay, who was incredibly courteous and helpful, offering us plenty of great recommendations. His hospitality truly made a difference!

The staff, Ms. Shirley, was very kind! She allowed us for early check-in as Singapore was soo hot. She said, "You need AC." Thanks, Chancellor Orchard! Wonderful stay!!