How many rooms are available at Gran Melia Palacio de Isora?

Gran Melia Palacio de Isora has 604 rooms in total.

Does Gran Melia Palacio de Isora provide parking?

Yes, Gran Melia Palacio de Isora provides parking. Please confirm details directly with the hotel.

What do past guests say about Gran Melia Palacio de Isora?

Gran Melia Palacio de Isora is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Gran Melia Palacio de Isora

Name: Gran Melia Palacio de Isora
Address: Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686, Avenida Los Oceanos, s/n, Canary Islands, 38686, Spain
Rating: 8.8

Resorts

8.8

/10

Very Good

457 reviews

What Guests Say About Their Stay

Rachel

10.0

/ 10

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

jayne

10.0

/ 10

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Mark

10.0

/ 10

Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.

In the Area

See Map

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Gran Melia Palacio de Isora is a good choice when you are visiting Guía de Isora. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Gran Melia Palacio de Isora Address: Map & Location

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686

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Discover More About Gran Melia Palacio de Isora

General

Near Centro Cultural Alcalá

Location

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Cultural Alcalá - 0.5 km / 0.3 mi
Tenerife Beaches - 0.5 km / 0.3 mi
La Jaquita Beach - 0.6 km / 0.4 mi
Alcala Beach - 0.6 km / 0.4 mi
Playa de Baja Larga - 0.9 km / 0.6 mi
Playa de los Topos - 1.1 km / 0.7 mi
Playa la Carrera - 1.4 km / 0.9 mi
Playa de Punta Blanca - 1.5 km / 0.9 mi
Playa de los Tarajales - 2 km / 1.2 mi
Playa de Fonsalía - 2.6 km / 1.6 mi
El Varadero - 2.7 km / 1.7 mi
Arena Beach - 3.2 km / 2 mi
Playa San Juan - 3.6 km / 2.3 mi
Playa Chica - 4.2 km / 2.6 mi
Ocean Explorer - 6.5 km / 4.1 mi

The nearest airports are:
Tenerife South Airport (TFS) - 37.6 km / 23.4 mi
La Gomera (GMZ) - 100.4 km / 62.4 mi

The preferred airport for Gran Melia Palacio de Isora is Tenerife South Airport (TFS).

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Gran Melia Palacio de Isora

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Turkish bath
Beach umbrella
Spa
Garden
Beach towel
Fitness center
Pool cabanas
Waterslide
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

General

Banquet
Ballroom
Reception hall
Parking
Terrace

Sports and Recreations

Game room
Volleyball
Paddle tennis
Archery
Tennis court

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Family-friendly Facilities

Kids club
Children games
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Kids and Pets

Babysitting
Children facilities

Business Facilities

Business facilities
Conference rooms

Connectivity

Free WiFi

Accommodation Policy & General Information in Gran Melia Palacio de Isora

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Ecostars, Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, By ocean

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
Self parking fee: EUR 15 per day
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Palacio de Isora	604
Number of floors in Gran Melia Palacio de Isora	5
Another facilities in Gran Melia Palacio de Isora	Shops, Outdoor pool, Turkish bath, Beach umbrella, Spa

Frequently asked question in Gran Melia Palacio de Isora

What are available facilities at Gran Melia Palacio de Isora?

There are top facilites at Gran Melia Palacio de Isora such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Gran Melia Palacio de Isora?

Check-in time at Gran Melia Palacio de Isora is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Gran Melia Palacio de Isora provide breakfast?

Yes, Gran Melia Palacio de Isora provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Gran Melia Palacio de Isora?

Gran Melia Palacio de Isora is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Gran Melia Palacio de Isora have?

Gran Melia Palacio de Isora has 5 floors.

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More Reviews from Other Guests in Gran Melia Palacio de Isora

Overall Ratings & Reviews Gran Melia Palacio de Isora

Other sources (457)

8.8

Very Good

From 457 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

7.8

Service and Facilites

8.8

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Traveler Reviews Gran Melia Palacio de Isora

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Top reviews

Dominika

Leisure

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Fine resort, just uncomfortable beds

Nok

Leisure with Children

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

So as an overall, we think the hotel is very nice. The setting, swimming pool, facilities are good. The reason why we only gave it 3/5 stars is because I think there are a few things lacking. Our stay includes the breakfast, the variety is good but the quality could be better. Some things were good but others like the sausages and bacon are not of great quality. The other thing is that the staff are not that well train, some were good and others pretty bad. the cleaning of the rooms are generally not very clean. The hotel has a lot of potential and if they get the staff more well trained overall and improve the food quality then it would be much better. Although we went to oasis restaurant, the food was very good

Lok

Leisure with Children

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The room cleaning was a bit average. After cleaning each day, floors are still dirty. Noticed they don’t hoover but instead uses a mop which looks rather dirty. After clean, floors still makes my feet dirty. Breakfast has good variety but quality not great but overall ok. Staff not trained well, some are good but general saying hi when they see you not always the case. Staff doesn’t always know things and answer your questions.

Dmitri A.

Leisure Family

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Overall I would rate this property at 3.5 stars. Unfortunately, my wife and I were not overly impressed with a property condition, restaurants variety including table reservation system, lack of personal touch in terms of service, room location, limited options in terms of entertainment, level of prices. Having said that, location is perfect, front desk staff were very helpful.

Terence George

Leisure with Partner

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Well run facilities across the whole site

Gauri

Friends and Family Family

2.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Absolutwly terrible

Gauri

Friends and Family Family

2.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The service was just terrible. The check in took me about 30minites. The staff were just horrible. Food is horrible and very expensive. I would mever rate this as a 5 star and would not recommemd this place at all

Rachel

Leisure with Partner

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Martha

Leisure

6.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

The food was very average at best - except the nachos which were good! even the non buffet restaurants were average rather than amazing. Food was very bland. Staff were ok some lovely but most just doing their job. Often a wait to be seated Sustainability was not really featured as a priority which I would expect of any 4 star hotel in 2025. On the last night we found 2 huge cockroaches in our room- the response was to blame the near by banana plantation! We got a second room to sleep in but we had to suggest that… No compensation was offered. The music was awful The sun loungers were old and super basic with no lower angle as an option so seated or flat. The service around the adult pool was patchy On the up side it is aesthetically beautiful the spa was nice, and the weather was beautiful.

jayne

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

Mark

Leisure with Children

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

LAURA

Leisure with Children

4.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Stay clear - it all looks amazing from the outside and also the inside but the food in all restaurants is inedible - frozen / not fresh / awful awful food - my family didn’t eat all week we survived on crisps and chocolate bars and just about the breakfast was ok. Definitely not a 5 star hotel - if you have heard the saying champagne lifestyle lemonade pockets then this sums up the gran Melia.

Francesco

Leisure with Partner

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

I really liked this resort. We treated ourself to this 5 star hotel for our anniversary. They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly. The location itself is stunning and it's 30 seconds walk from the ocean. The staff has always been helpful and kind whenever we asked for something. Dream place and you feel like a king/queen. What could have improved: Big hiccup when we checked in. The reception OFFERED us a vip plan (red level) as a special thing for our anniversary, but the dream crushed when they presented me the price that was double what I already paid in my reservation. When I asked what was included with it, again lack of clarity in the explanation. I was in the end convinced to upgrade because it was deemed as sooo much better, but then when I realised that it was just a better room, jacuzzi, some kids free areas and more exclusive restaurants (that you have to pay separately) we knew it was not for us and we asked to downgrade (all this took 2h where we did not have a room yet). In that moment I wanted to give 1 star for that service. I give 4 stars overall as all the other staff members did their best to help us and make our stay a positive experience so 5 stars to them. Special mentions to Dieny and Mathias, super friendly and professional, who went over and beyond. Another inconvenience was that our room had a panel coming off above the bed that was full of dust behind. We changed room in the end.

Chelsea Fagan

Leisure with Partner

8.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

Just had a great week at this hotel - beautiful hotel with a great view. Entertainment was spot on with something different every night, which really bought everyone together. The areas around the hotel has some lovely chilled areas with the most comfortable seating and incredible views. We paid for the all inclusive package, which isnt cheap - however so many rules and regulations around this made this painful and meant we needed to think about what we can and cant do (not what you want to be doing whilst on holiday). All inclusive stopped at 11pm, yet the Entertainment continued until 11.30, so almost ensuring you are paying for drinks at this point (including soft drinks and water!) Booking the al a cart restaurants was painful and needed to be done at 5pm every day on an app. Which required support from staff. Can only booked for 2 days ahead, so again causing a bit of inconvenience. When in the al a carte, the food was incredible, however to be told that we couldnt order particular items from the menu in the asian was a bit of a downer due to the volume of food we were ordering. (Even when we offered to pay for these items, not included on all inclusive). This was just some of the experiences when it came to the service around food & drink and i dont think you can market this as all inclusive, which is a real shame. If you are looking for a quiet chilled week in the sun, this is your place, however be aware of some of the above.

Shabana

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

really nice and peaceful place

Ariel

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Very friendly staff. Pools are amazing. Breakfast was great

Everaud

Leisure Family

6.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

You need to be prepared to queue for meals which can be very frustrating. First time I have experienced this and could see this was especially frustrating for young families. Poolside snack restaurants you should expect to wait for 30 - 40 minutes. The standard of food was generally high although kid options were limited and often chips were cold. The al la carte restaurants (if they could be booked) the food was not as good as the buffet. There is no pool side service for drinks which meant a long walk to the one poolside bar (who refuse to provide trays). The hotel grounds were pleasant and there were plenty of available sun lounges around the adult pool. The gym although small had a good selection of equipment. The spa was nice. Location of the hotel not great - no local amenities and a taxi to the main resort costs around 40 EURs one way. Certainly not a five star experience but suspect its one of the better hotels on the island (from what I could see).

Jacob

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

idk

Wendy

Friends and Family with Friends

8.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

A lovely resort but if you did want to eat in the non-buffet restaurants in the evening it is challenging to book! However there are some really lovely local restaurants serving delicious food in the town - just a short walk away. It is surprising that a 5 star resort doesn’t offer complimentary water for guests in the room. Or offer water fountains around the resort to ensure that guests stay hydrated. However the resort is lovely.

Anna

Leisure with Partner

10.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

We loved this hotel, the pool is beautiful and just the prefect place to relax.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.