Hotel Emperador

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9.2
/10
Exceptional
2,325 reviews

What Guests Say About Their Stay

Annie

10.0
/ 10
The food was very good, definitely need more wait staff in all restaurant/bar areas so staff in bar was not very attentive. My shower the entire time (week) ran hot to scalding to ice cold, it was looked at several times but never fixed, floors in my room/bathroom were not cleaned daily. Temperature in room was warm and not adjustable. Hotel in an excellent location, I would stay there again.

Constance

10.0
/ 10
This hotel was fantastic. The location on the Gran Via made it great for walking to shops and restaurants. The Royal Palace and Plaza Mayor were about 15 minutes walk. The hotel is clean and updated. The rooftop restaurant and pool were outstanding. I don’t think we could have found a better place to stay.

Jennifer

10.0
/ 10
The hotel was clean, and the staff was excellent, friendly, and always on point. The location was perfect—close to everything you want to see and do, especially shopping and sightseeing. I would definitely recommend this hotel and would stay here again!
In the Area
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Gran Via 53, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Outdoor pool
Luggage storage
Elevator
Rooftop terrace
Fitness center
Limo or town car service
Business facilities
Staying at Hotel Emperador is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Emperador Address: Map & Location

Gran Via 53, Madrid, Community of Madrid, Spain, 28013
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Discover More About Hotel Emperador

General
Near Puerta del Sol

Location
With a stay at Hotel Emperador, you'll be centrally located in Madrid, steps from Gran Via and 9 minutes by foot from Puerta del Sol. This hotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.2 mi (0.3 km) from Plaza de España.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.1 km / 0.1 mi
Lope de Vega Theatre - 0.1 km / 0.1 mi
Preciados Street - 0.3 km / 0.2 mi
Plaza de Callao - 0.3 km / 0.2 mi
Plaza de España - 0.3 km / 0.2 mi
Plaza de Oriente - 0.4 km / 0.3 mi
Calle de la Princesa - 0.5 km / 0.3 mi
Royal Theatre - 0.5 km / 0.3 mi
Sabatini Gardens - 0.6 km / 0.4 mi
El Oso y el Madrono - 0.6 km / 0.4 mi
Casino Gran Via - 0.7 km / 0.4 mi
Puerta del Sol - 0.7 km / 0.5 mi
Calle de Alcalá - 0.7 km / 0.5 mi
San Miguel Market - 0.7 km / 0.5 mi
Plaza Mayor - 0.8 km / 0.5 mi

The preferred airport for Hotel Emperador is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.3 km / 10.1 mi

Facilities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Emperador

Facility

  • Outdoor pool
  • Poolside bar
  • Outdoor pool
Swimming Pool Hotel Emperador
Swimming Pool
Fitness Center Hotel Emperador
Fitness Center
Functional Hall Hotel Emperador
Functional Hall
Common Space Hotel Emperador
Common Space
Lobby Hotel Emperador
Lobby

Transportation

  • Limo or town car service

Things to Do

  • TV lounge
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Rooftop terrace
  • Terrace

Accessibilty

  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Emperador

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Emperador
232
Number of floors in Hotel Emperador
10
Another facilities in Hotel Emperador
Limo or town car service, TV lounge, Outdoor pool, Outdoor pool, Pool sun loungers

Frequently asked question in Hotel Emperador

What Time is Check In & Check Out at Hotel Emperador?
Check-in time at Hotel Emperador is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Emperador provide breakfast?
Yes, Hotel Emperador provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Emperador?
Hotel Emperador is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Emperador have?
Hotel Emperador has 10 floors.
How many rooms are available at Hotel Emperador?
Hotel Emperador has 232 rooms in total.
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More Reviews from Other Guests in Hotel Emperador

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (2,324)
9.2
Exceptional
From 2,324 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
Annie
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The food was very good, definitely need more wait staff in all restaurant/bar areas so staff in bar was not very attentive. My shower the entire time (week) ran hot to scalding to ice cold, it was looked at several times but never fixed, floors in my room/bathroom were not cleaned daily. Temperature in room was warm and not adjustable. Hotel in an excellent location, I would stay there again.
Read More
Constance
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was fantastic. The location on the Gran Via made it great for walking to shops and restaurants. The Royal Palace and Plaza Mayor were about 15 minutes walk. The hotel is clean and updated. The rooftop restaurant and pool were outstanding. I don’t think we could have found a better place to stay.
Jennifer
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was clean, and the staff was excellent, friendly, and always on point. The location was perfect—close to everything you want to see and do, especially shopping and sightseeing. I would definitely recommend this hotel and would stay here again!
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pool was great!
Raymond
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room did not have a universal adapter or wall connector to charge my phone, while both of my friends other rooms did. I thought that made no sense
Ricardo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really liked the hotel’s location—it was very convenient and made it easy to explore the city. However, I was disappointed that the pool closes so early. It would be great if the pool hours were extended, especially for guests who return to the hotel later in the day.
Luis A
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La pasamos muy bien el personal te hace sentir como en casa, todo muy limpio y el hotel está en un área muy céntrica, cuando regrese a Madrid volveré. Recomendado 100 por ciento.
Orson
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

☀️
Mercedes Rego
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful Hotel and great location
Gema
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me gustó el hotel como tal pero no me gustaron las habitaciones, son demasiado pequeñas para lo que cuestan realmente la noche. No tienen ningún lujo ni comodidad sin demasiado antiguas y el piso estaban de alfombra y intermitentemente le salía olor a humedad. El hotel bello en un lugar excepcional pero por las habitaciones no vale la pena pagar la ubicación.
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José Antonio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Such a great place and well located. I look forward to staying over and over again at this great hotel.
Josephine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Favorite stay! Staff was wonderful in every area of the hotel property. Pool and rooftop is a plus, magnificent views of Madrid. Great bar & food options. Overall memorable stay at Hotel Emperador.
hilda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location of the hotel was fantastic.
Mario
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Be aware of over charges! In my case for 187.47 U$S Wrote an email to the hotel, no answer!
Christine
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room had a bug in the washroom and the pillows were flat and hard. Staff were minimally helpful
Ed
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very helpful staff. In the center of La Gran Via indeed a good value
Jason
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great rooms and location. Next level rooftop pool and restaurant with an awesome view. Highly recommend this hotel. I will stay again for sure.
Lesia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The air conditioning wasn’t too cold. The front lobby was helpful. The room and washroom clean and fully stocked. Location of hotel is great. The rooftop pool a relief after being out walking in the heat. Recommend this hotel.
Raymond
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed during the World Cup championships. Proximity to the celebrations was epic.
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent rooftop pool
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.