Hotel Emperador

Hotels
9.2
/10
Exceptional
1,586 reviews

What Guests Say About Their Stay

Julio Mario
10.0
/ 10
Staff was very friendly, breakfast was wonderful, beds are comfy. And location is perfect! Would so stay again!
Peter
10.0
/ 10
This is a very nice hotel in a great location. The staff is very friendly and helpful.
Edward
10.0
/ 10
I didn’t have the breakfast, but the staff were terrific. The views are fantastic from the balconies, but it is located in a busy area which made last minute restaurant reservations a bit of a challenge (book ahead).
In the Area
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Gran Via 53, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Emperador is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Emperador

Gran Via 53, Madrid, Community of Madrid, Spain, 28013
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Discover More About Hotel Emperador

Location


Staying at Hotel Emperador is a good choice when you are visiting Madrid.

About Hotel Emperador

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Emperador is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Emperador.

All facilities in Hotel Emperador

Others Hotel Emperador
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Reception hall
  • Rooftop terrace
  • Terrace

Things to Do

  • Outdoor pool
  • Pool sun loungers

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Emperador

Important Note
  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Emperador
232
Number of floors in Hotel Emperador
10
Another facilities in Hotel Emperador
Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Emperador

What are available facilities at Hotel Emperador?
There are top facilites at Hotel Emperador such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Emperador?
The standard check-in time at Hotel Emperador is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Emperador provide breakfast?
Yes, Hotel Emperador provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Emperador?
Hotel Emperador is a 4.0-star hotel.
How many floors does Hotel Emperador have?
Hotel Emperador has 10 floors.
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More Reviews from Other Guests in Hotel Emperador

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (1,585)
9.2
Exceptional
From 1,585 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
Julio Mario
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very friendly, breakfast was wonderful, beds are comfy. And location is perfect! Would so stay again!
Anna
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was nice, staff pleasant, and overall clean. I was expecting a more modernized hotel room due to the pictures shown, but we must have been placed on a floor not yet updated. The hotel is rated a four star and I would say so if it were the 1990’s. Not bad, but definitely not a four star for 2025.
Kendalie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good
Connie R
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean large room, great breakfast, quite and comfortable bed
Ileana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice staff- super helpful and service
Peter
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice hotel in a great location. The staff is very friendly and helpful.
Fiby
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is in the center of it all. Amazing location and surprisingly quiet room. It has this classic look which is nice and beautiful but the rooms are so old and the bathrooms are 70s old. While I do like the classic look of the hotel and rooms are very outdated.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t have the breakfast, but the staff were terrific. The views are fantastic from the balconies, but it is located in a busy area which made last minute restaurant reservations a bit of a challenge (book ahead).
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We didn't have the breakfast but the room was fabulous
Claudia Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, short distance to main attractions
Cindy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and convenient location.
ALDELIRIS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of Hotel Emperador is fantastic—right in the heart of Gran Vía, making it easy to explore Madrid on foot. The staff were friendly and helpful, and the rooftop pool and bar offer amazing views of the city. However, the rooms are a bit outdated and could use some renovation to match the rest of the hotel’s elegance. Overall, it’s a comfortable stay with great amenities, but the decor feels a little stuck in the past.
Read More
Suha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very well maintained for such an old establishment. very friendly staff and beautiful rooftop restaurant.
Nazeeh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Walking distance
Jonida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really liked this hotel. It felt luxurious and conveniently located. We walked everywhere from our hotel. Metra was right accords the street. Staff were polite.
Teresa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were shops nearby.
Manuel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was my second stay at the Hotel Emperador which I returned to with confidence that the stay would be worthwhile. Conveniently located on Gran Vía with the Santo Domingo Metro station just across the street, it was well located for our daily strolls through the Centro Histórico and beyond. Breakfast was terrific, albeit without variation from day to day. The front desk staff and bellmen were extremely helpful, assisting us with booking a flamenco performance and storing our luggage, respectively.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff, great location although very crowded
Adelina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms for 2 persons is a so so. The bathroom is small. In spite of that it’s a beautiful place
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooftop pool and observation deck has beautiful views of the city. It is conveniently located to everything.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Emperador

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (1,585)
9.2
Exceptional
From 1,585 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
Julio Mario
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very friendly, breakfast was wonderful, beds are comfy. And location is perfect! Would so stay again!
Anna
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was nice, staff pleasant, and overall clean. I was expecting a more modernized hotel room due to the pictures shown, but we must have been placed on a floor not yet updated. The hotel is rated a four star and I would say so if it were the 1990’s. Not bad, but definitely not a four star for 2025.
Kendalie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All good
Connie R
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean large room, great breakfast, quite and comfortable bed
Ileana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice staff- super helpful and service
Peter
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a very nice hotel in a great location. The staff is very friendly and helpful.
Fiby
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This property is in the center of it all. Amazing location and surprisingly quiet room. It has this classic look which is nice and beautiful but the rooms are so old and the bathrooms are 70s old. While I do like the classic look of the hotel and rooms are very outdated.
Edward
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn’t have the breakfast, but the staff were terrific. The views are fantastic from the balconies, but it is located in a busy area which made last minute restaurant reservations a bit of a challenge (book ahead).
Mike
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We didn't have the breakfast but the room was fabulous
Claudia Patricia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, short distance to main attractions
Cindy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff and convenient location.
ALDELIRIS
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location of Hotel Emperador is fantastic—right in the heart of Gran Vía, making it easy to explore Madrid on foot. The staff were friendly and helpful, and the rooftop pool and bar offer amazing views of the city. However, the rooms are a bit outdated and could use some renovation to match the rest of the hotel’s elegance. Overall, it’s a comfortable stay with great amenities, but the decor feels a little stuck in the past.
Read More
Suha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

very well maintained for such an old establishment. very friendly staff and beautiful rooftop restaurant.
Nazeeh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Walking distance
Jonida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really liked this hotel. It felt luxurious and conveniently located. We walked everywhere from our hotel. Metra was right accords the street. Staff were polite.
Teresa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were shops nearby.
Manuel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was my second stay at the Hotel Emperador which I returned to with confidence that the stay would be worthwhile. Conveniently located on Gran Vía with the Santo Domingo Metro station just across the street, it was well located for our daily strolls through the Centro Histórico and beyond. Breakfast was terrific, albeit without variation from day to day. The front desk staff and bellmen were extremely helpful, assisting us with booking a flamenco performance and storing our luggage, respectively.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff, great location although very crowded
Adelina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms for 2 persons is a so so. The bathroom is small. In spite of that it’s a beautiful place
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooftop pool and observation deck has beautiful views of the city. It is conveniently located to everything.
Number of reviews per page
20
40