Four Points Flex by Sheraton Cardiff

Great hotel - great location steps away from the Central Cardiff train station and St Marys Street (pub central). Would stay again next time we are in Cardiff. The shower felt like a water fall - loved it.

First time I have stayed at this property under Marriott, largely the same as previously, just with minor cosmetic changes such as new light fixtures/soft furnishings. The air con unit wasn't working but this was resolved well by reception (some old air con units require replacement, windows don't open). Some of the hotel is looking a bit worse for wear with surfaces scuffed. The tv reception was also hit and miss. Modern hotel but needs some investment for the guest experience. Staff couldn't have been more helpful and professional.

Helpful staff at reception check in

Situated alongside Cardiff Central station this is a perfect hotel to spend a couple of nights in while you visit Cardiff. It backs onto the railway lines but is well insulated so you don't hear the trains. the breakfast is a buffet with a good selection of hot and cold items. Service at breakfast was excellent staff were very friendly. the family room sleeps four but room is at a premium. excellent shower and bathroom. The air-con is totally inaccessible for a blind person it has touch pads with not buttons so not on. give me an app please if you want this tech. Cardiff attractions are very close to the hotel the stadiums and theatres are all within walking distance apart from the bay which has to be accessed by bus. The bed was comfortable. a rear room gives you a great view of the trains so is excellent for train spotting.

Air conditioning

The room with a bunk bed has a very flimsy glass door. When you sit on the toilet, you touch the door with your leg. The room is not silent, you can hear noise from other rooms. No shower curtain so the bathroom was drenched after using the shower

Good location close to the train station and all the nightlife and sports arenas

The staff here were amazing, very kind and helpful. The room itself had quite thin walls and creaky floors which made it difficult to sleep. There were also no electrical outlets on either side of the bed (at least in my room.) The location is fantastic l—a quick walk from the train station and the centre of town. Overall not the most relaxing stay due to the noise from the other rooms, but great for one night!

Clean, well equipped, comfortable bed, great central location.

The room was nice and clean. The staff were very helpful. The hotel is very close to the train station. I really enjoyed my stay at this hotel, I would highly recommend it.

Lovely room and facilities.Fab location.We did feedback one of receptionist was short with ourselves and ither guests checking in but ut certaunly didnt spoil our stay.We will certainly return

Friendly reception staff, modern layout and styling, window view wasn't much but practically the room ticked all the boxes. Air conditioning kept me cool in the middle of a heatwave. Location is perfect and slept surprisingly well given that it is right next to the train station.

Brilliant location, excellent staff and very clean hotel

Staff at check in was friendly and air conditioning in the room was very effective. Good location for the station

Great hotel that's also in a fabulous location right next to the train station and a couple of minutes to shops, bars and restaurants. Air conditioning broke and they straight away moved us to a bigger better room, staff very friendly.

The rooms are spotless staff very helpful location great stayed many times with no issues

There was a long running power problem that wasn’t adequately communicated. We had to use a neighbouring hotel for breakfast both mornings. The family room was spacious but very dark. I didn’t find it good value for the money we paid.

Welcoming reception. Room spotless, close to amenities and ext to the rail station.

A convenient location a couple minutes walk from Cardiff station, with an excellent team running it.

The room was small but clean and in a perfect location. The staff was friendly and helpful.