โฟร์พอยท์ส เฟล็กซ์ บาย เชอราตัน คาร์ดิฟฟ์

Good hotel amazing location

Great location, lovely clean and modern looking. Lovely friendly lady checked us in Saturday. Will definitely book again

Clean comfortable kind staff great location

Staff were excellent from arrival , in the evening and at breakfast

Great location for the train station and main City Centre. The room was nice. Would stay here again! You don’t hear the trains passing by.

Room (double) was very small, particularly the bathroom. A larger person woul

Couldn’t fault the Four Point Flex hotel , friendly staff on arrival, helpful, clean room . Great for being near shops , sightseeing, out with friends & Family .

Reception, especially the night reception guy, efficient and friendly. No problems with the room. Good breakfast.

Breakfast menu was good

Just what was needed. Great location. Easy check in. Room spotless.

Clean room , good shower good size

Excellent location & facilities in the room.

Staff were very helpful. Small but functional room and convenient location

Spotless and very modern and a quick check in and very polite staff members

Clean, comfortable and well located hotel. Staff were friendly.

Staff were good, room was spotless, location amazing but the room was tiny

We go every year and love it there everyone is so helpful

Reception staff very helpful and welcoming. Small but functional double room, though the bathroom was very close to the bed, separated only by an opaque sliding door… could suit some interests I guess.

The hotel staff were fantastic and tried their best to sort out Expedia’s mess. I booked a room with Austin Suites in October 2024 and this was cancelled in April 2025. After a lengthy discussion on telephone with Expedia I was rebooked into Four Points into a twin room. At no point was it mentioned to me that that meant bunk beds. I am slightly disabled and my daughter who is 47 was also in a very difficult position to climb up onto the top bunk. As Cardiff was extremely busy on Saturday 29 November 2025 it was impossible to move immediately and when trying to get down from the bunk my daughter fell and hurt her back. We booked out on Sunday morning and moved to another hotel at our extra cost. At no point was I offered a refund on the less cost of the Four Points from the Austin Suites and was told at the hotel the cost of the night would have been just £70. I paid I believe over €260 for the 2 nights. I expect a full refund immediately. Thank you

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