Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience
Having a staycation with my best friend. We also brought our kids. The hotel is family and kids friendly. The staffs are kindly and helpful. The ambiance is comfortable. The room is clean, either. We also tried to have breakfast. The food was also tasty, and I preferred the local food. Kids enjoyed the food, especially the sweets. There is also an indoor playground for the kids. We really enjoyed staying in Best Western Papilio Hotel. Thank you for the great service.
I had a great stay at this hotel! The staff were super friendly and helpful, which made everything so much easier. The room was spacious, clean, and really comfy. They have all the amenities you need, and everything felt modern. The location was also perfect, making it easy to get around. Overall, I had a fantastic experience and would definitely stay here again!
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
The best 3-star hotel in Surabaya. The service, the food, and the room quality are the best. That's the reason why I extended my stay for one more night. I will definitely be back to stay in Aston Inn Jemursari for my other trips. Thanks, guys are the best!
Many times I visited this place great hotel to stay, comfort room, delicious food, close to the airport, great service especially yosi (front desk staff) the person who really friendly & humble & explain the wonderful of waru (place need to go around hotel), of course will be back for next stay, already booked !!
During my business trips, I resided at this hotel for a week and had a wonderful experience. The rooms were immaculately clean, and the staff were proactive in resolving any issues. The spa staff were notably friendly. The culinary offerings were great. I look forward to staying here again. Love from Australia
My second time staying here during my trip to Surabaya, and I think the next time I return to the city, I’ll definitely stay here again. Seamless experience. Thanks heaps!
The hotel staff is very friendly, check in and check out process is not complicated. Clean rooms, excellent service and staff always give a smile. Thank you for the service.
It was truly beyond expectations that an airport hotel could be this comfortable. This hotel offers amenities beyond those of an airport hotel. It turned out to be a great place for a staycation. I'll probably stay here again someday.
I love to stay at this hotel. The room was clean and comfort, and also it close to some center place. The food is good enough. And the staff was helpful. love to stay here again in our next trip.
The number 1 short escape place when you want to be alone heheh. I like the theme, even when you're alone the room isn't scary. There's a mini space to sit outside the room. It's still very comfortable at night, not scary. It's also not far to the bus stop. There's a minimarket next door and across the street