The reception is not helpful and was talking with other guest (chit chat not like they need something). I was standing in front of her and She look at me like I am a weirdo (have no idea why). I decided not to stay because when I want to use the toilet, it was filthy - tissues everywhere, un-flushed toilet, dirty wall, dirty toilet bowl. It was a very unpleasant thing to see. I can't imagine how the room look like. The only positive thing about this place : it's close to hyde park and station.