ALS (Antar Lintas Sumatera) Bus

ALS, which stands for Antar Lintas Sumatera, is a public transportation operator from Medan, North Sumatra. Established on 29 September 1966, the company was initially named PT Pengangkutan dan Industri Antar Lintas Sumatera in Kotanopan, Mandailing Natal. It offered only limited routes, which were roundtrip routes of Medan – Kotanopan and Medan – Bukittinggi, using Chevrolet C50 buses. During that time, almost every area in Sumatra was difficult to reach by vehicles due to the inadequate road infrastructure. However, this did not hinder H. Sati Lubis and other ALS founders from providing quality transportation service for its users. In 1972, ALS introduced new routes to Banda Aceh, Padang, Pekanbaru, Jambi, Bengkulu, Palembang, and Lampung. ALS then moved its headquarter to Medan to accelerate operational business activities. ALS reached its prime when the Merak and Bakauheni ports were connected through the ferry transportation service in 1980. By opening several direct routes to areas in Java, such as Jakarta, Bandung, Yogyakarta, Semarang, and Surabaya, ALS became widely known as the cross-Java – Sumatra bus. In 1981, ALS received a cash injection and grew its fleet to maximize service. Having more than 50 years of experience does not mean that ALS does not have competition. Therefore, ALS continuously ensures the comfort of its loyal passengers by providing a range of classes, from non-AC, AC toilet, and AC non-toilet, to executive and super-executive, using the Mercedes Benz buses of various types. Not only that, in an effort to fulfill its passengers’ needs, ALS also provides a shuttle service to/from the Kualanamu Airport, in addition to its regular bus service. For its regular bus service, ALS offers a 2 - 1 seating format for its executive and super executive classes, a 2 - 2 seating format for its AC classes, and a 2 - 3 seating format for its non-AC classes. In addition, executive and super executive passengers can also experience a more enjoyable journey thanks to the plush reclining seat, complete with leg rests. Other bus facilities also include personal LED TV, blankets, pillows, power outlets, baggage storage, toilets, and a smoking room. Every passenger can also enjoy snacks and meal services, depending on the bus route and class. Up until today, ALS has served dozens of routes all over Java and Sumatra. For this service, in 2012 ALS was recognized as the bus company with the furthest track and most number of tracks according to Indonesia’s Ministry of Transportation. In addition, Ir. Chandra Lubis, a chairman of PO ALS, was also awarded the Lifetime Achievement Award from the Ministry of Land Transportation in that same year. The award was given for his high dedication and loyalty in the field of land transportation.

ALS Terms & Conditions

1. Passengers must show (1) a negative rapid antigentest that was performed at the longest 24 hours before boarding time or a negative PCR test that was performed at the longest 48 hours before boarding time

2. Passengers must show their vaccine certification if they are traveling in PPKM areas. The certificate must show that the passenger has received at least their first vaccination.

3. Passengers under the age of 12 are temporarily restricted from traveling.

4. Late tolerance is 15 minutes after the scheduled departure time.

5. Maximum baggage is 20 kg.

6. Every baggage must be reported to and labeled by the bus staff. ALS will not be responsible for any loss of baggage that is not labeled.

7. Animals are not allowed in the bus.

8. Passengers who want to change their seat number must report to the bus staff.

9. Departure time, bus type, and bus route can change without prior notice due to operational reasons.

10. ALS will inform the passengers if the bus requires a route change. If the passenger's destination is not included in the new route, ALS will drop the passenger off at the nearest point to the destination and provide a connecting transportation, with no extra charge.

ALS Refund Policy

1. To cancel your ticket and ask for a refund, call ALS at (061) 7866685 or go to the ALS head office.

2. Bring your official identification document (KTP/SIM) and Traveloka e-ticket when canceling your ticket booking.

3. Cancellation can only be done at the latest 24 hours before departure time.

4. Refund amount is 50% of the ticket price.

5. Collect your refund at the ALS head office.

ALS Reschedule Policy

1. To reschedule, call ALS at (061) 7866685 or go to the ALS head office.

2. Reschedule can only be done at the latest 24 hours before departure time.

3. Bring your official identification document (KTP/SIM) and Traveloka e-ticket when rescheduling.

4. You may need to pay an extra charge, which must be done directly at the ALS head office.

5. Get your new ticket at the ALS head office.

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