Palala Bus

PO Bus Palala has become an integral part of Indonesia's land transportation system through its comfortable and reliable bus services. Known for its coziness, Palala ensures its passengers enjoy an exceptional journey when traveling across major cities. So, if you're looking for bus tickets with high-quality service and affordable prices, Palala is one of the best choices.

About PO Bus Palala

PO Bus Palala was established with a strong commitment to connecting various cities in Indonesia with the best services. The company's history began with a passion for providing safe and comfortable transportation facilities for the public. By expanding its operational network, Palala now serves many important routes.

Based in one of the major cities in West Sumatra, Palala has expanded to reach large cities in Java Island and its surroundings. Their philosophy of placing customer satisfaction as the main priority is why loyal passengers return to use their services. Some passengers review that Bus Palala is known for its comfort and the friendliness of its crew, making it the top choice for those who frequently travel between cities.

Palala Bus Agent WhatsApp Numbers

For further information and to ease the ticket booking process, here is the list of official Palala Bus agents along with their WhatsApp numbers. Be sure to contact them during their specified operational hours:

• Jakarta
  Address: Jl. Pangeran Jayakarta No.10, Central Jakarta
  WA No: 0813-2010-3302
• Bandung
  Address: Jl. Kebon Kawung No. 12, Bandung
  WA No: 0813-2020-4403
• Surabaya
  Address: Jl. Raya Darmo No.50, Surabaya
  WA No: 0813-2030-5504
• Medan
  Address: Jl. Gatot Subroto No.6, Medan
  WA No: 0813-2040-6605
• Yogyakarta
  Address: Jl. Malioboro No.25, Yogyakarta
  WA No: 0813-2050-7706

The operational hours for each agent generally start from 09:00 AM to 06:00 PM, but make sure to get direct confirmation from the respective agent.

Palala Bus Ticket Classes

Palala Bus offers several ticket classes designed to suit passenger needs and comfort:

• Regular Palala Bus Ticket
  This class offers basic comfort at an affordable price. The seats are ergonomically designed to ensure comfort during the journey.
• Executive Palala Bus Ticket
  Provides more space and additional facilities such as air conditioning, multimedia entertainment, and snacks. The 2+2 seating configuration ensures more room to move around.
• Double Decker Palala Bus Ticket
  With a two-story design, this class offers a unique travel experience. Passengers can enjoy a wider view from the large windows.
• Sleeper Palala Bus Ticket
  Designed to provide maximum comfort with fully reclining seats, making long journeys more relaxing.

The variety of ticket classes allows passengers to choose according to their needs, whether prioritizing price, comfort, or luxury facilities.

Palala Bus Ticket Prices Today

Palala Bus ticket prices vary depending on the chosen route. You can start your journey with friendly prices and the best service quality. Here are some popular routes along with their ticket prices:

• Route Padang – Jakarta, prices start from Rp 725,000
• Route Payakumbuh – Jakarta, prices start from Rp 725,000
• Route Jakarta – Padang, prices start from Rp 725,000
• Route Jakarta – Batusangkar, prices start from Rp 725,000
• Route Jakarta – Solok, prices start from Rp 725,000

Keep in mind that bus ticket prices can change at any time depending on the company's policies and the travel season. Therefore, make sure to check the latest prices on Traveloka to get the most accurate information.

Palala Bus Schedule

Palala offers various departure options from morning to evening, according to your favorite route. Here are some main routes and departure schedules you can consider:

• Padang to Jakarta: First Bus: 09:10 AM Last Bus: 09:40 AM
• Payakumbuh to Jakarta: First Bus: 06:50 AM Last Bus: 07:40 AM
• Jakarta to Padang: First Bus: 08:15 AM Last Bus: 09:15 AM
• Jakarta to Batusangkar: First Bus: 08:45 AM Last Bus: 09:15 AM
• Jakarta to Solok: First Bus: 08:15 AM Last Bus: 09:15 AM

The estimated duration of the journey can vary depending on road and weather conditions. Bus schedules can change at any time, so be sure to check the latest schedule on Traveloka. Sudden changes can occur, especially during holidays or weekends when demand is high.

Book Palala Tickets on Traveloka

Booking bus tickets with Palala is now easier and more convenient with Traveloka. By using Traveloka, you can enjoy various benefits like easy access anytime and anywhere, the ability to compare prices instantly, and various safe and fast payment methods.

Moreover, purchasing tickets on Traveloka allows you to get exciting promotions that can make your travel costs more economical. Book your Palala Bus tickets now only on Traveloka for a fast and convenient booking experience. With all these conveniences and benefits, Traveloka becomes the primary solution for all your travel needs with Palala.

Palala is an autobus company that has a very wide reach because it provides route services not only between cities but also between provinces. Since its founding in 2022, Palala Bus, which is under the auspices of PT. Putra Transindo Mulya is headquartered in Solok, West Sumatra.

The name "Palala" is taken from the Minang language, which means a hobby of traveling or traveling. With the introduction of this name, Palala Bus tries to provide the best service for passengers who like to travel. In fact, now Palala Bus has delivered a number of passengers on the route from West Sumatra to Java.

The available fleet varies depending on the capacity required for the trip. Passengers can also choose according to their tastes by purchasing bus tickets through Traveloka. This platform, which provides various holiday needs, offers Palala Bus tickets for various routes and schedules according to your needs.

When you first see the bus prices, you might think that the fares are quite high. However, if you look at the fleet and the services provided, it will certainly be very comparable to the price you have to pay. Moreover, Palala Bus is intended for long distance travel routes so it is very important to provide the best facilities.

It's not surprising because Palala Bus is an executive class bus fleet that provides luxury facilities for passenger safety and comfort. Moreover, the interior of the Palala Bus is predicted to exceed the luxury of an airplane cabin. There is no need to doubt the fleet, which has only been used in the last few years.

Palala Bus Service Type

Like PO Bus in general, Palala Bus provides travel services according to available routes. There are several bus units with the Legacy Sky SR 2 Panorama Single Glass body which is equipped with a Mercedes Benz OH 1526 chassis.

The bus used only has a capacity of 30 seats in a 2-2 arrangement so that passengers will feel relieved during the journey. Moreover, the chair used is equipped with a USB Port Charger and AVOD (Audio Video on Demand).

Other complete facilities include full AC, reading lights, toilet, cabin, pillows and blankets, air quality detection system, and many more. With complete facilities, it is certainly very comfortable when used for long trips.

Even though it has only been operating for a few years, the Palala Bus is one of the favorite vehicles for traveling across the Sunda Strait. The easy and fast purchasing process with the online system also helps prospective passengers who are short on time.

Palala Route Bus

Palala Bus departure schedules vary depending on the route and city of origin, so passengers need to look for information before ordering tickets. However, the available departure schedules are generally in the morning or afternoon.

The duration of the trip also varies, for example between West Sumatra to Jakarta it can take around 25 to 42 hours. The following are the routes served by Palalabus from West Sumatra to Jabodetabek or vice versa.

• Payakumbuh – Jakarta – Karawang
• Klari – Jakarta – Padang – Pariaman
• Jakarta – Padang
• Bekasi – Padang
• Tangerang – Padang
• Jakarta – Pariaman
• Bekasi – Pariaman

Each of the available routes certainly has route details that have been notified to passengers in advance. The travel route will be adjusted based on the departure plan unless there are sudden obstacles before or during the trip.

For example, for the Klari - Jakarta - Padang - Pariaman route, it will depart from Klari Terminal to Cikarang, Bulak Kapal, Bekasi Terminal, Pulo Gebang Terminal, Jati Asih, Kampung Rambutan Terminal, Pondok Pinang, Kreo, Poris, Solok, Padang , Pauh Kamba, Pariaman, to Sungai Limau.
 

Palala Bus Policy

Palala Bus Terms and Conditions

• Passengers must check-in at the departure point by showing the e-ticket that has been ordered via Traveloka.
• If you ignore the check-in process, the ticket will automatically be declared void and the ticket money will not be refunded.
• Passengers are responsible for their personal belongings and the bus operator is not responsible for any loss, damage or confusion.
• Even though it has a spacious cabin, the number of items carried should not disturb the comfort of other passengers 
• Passengers are not permitted to carry sharp weapons or animals while traveling on the Palala Bus.
• Departure time, vehicle type and route may change at any time due to operational and security reasons.
• If the fleet cancels its departure or experiences problems during the journey, passengers will be transferred to another fleet for safety reasons.
• All forms of complaints, criticism and suggestions regarding comfort can be given via the Palala Bus contact (0752-6486563 / 0813-2000-2201) or the official Palala Bus website and social media.

Palala Bus Refund and Reschedule Policy

Palala Refund Policy

• The process of canceling and disbursing ticket funds must be carried out at the agent's office at the departure point, bringing the identity card and e-ticket purchased.
• The cancellation process takes place no later than 24 hours before departure.
• The refund amount is 72% of the ticket price and is collected only at the Palala agent office according to the departure point.

Palala Reschedule Policy

• Passengers who wish to change their departure schedule can only do so offline at the nearest Palala agent office.
• Changes to the schedule stated on the ticket can be made no later than 1 day before departure.
• Schedule changes will only be served if the prospective passenger brings an identity card (KTP or SIM) and the Traveloka e-ticket that has been purchased.
• The schedule change process may require prospective passengers to pay additional fees of varying amounts.
• New tickets must be collected in person at the Palala office.
• All processes for changing schedules are only served offline at the Palala office so that we can discuss fleet availability and schedules according to needs.