Bukit Merah Laketown Waterpark is open from 10:00 AM to 6:00 PM on Fridays, Saturdays, and Sundays. On Mondays, Thursdays, and Fridays, the park operates from 11:00 AM to 6:00 PM.

The entry fees for Bukit Merah Laketown Waterpark are as follows: RM 40 for adults and RM 30 for children with a MyKad. Without a MyKad, the prices are RM 45 for adults and RM 35 for children. The child rate applies to those above 90 cm tall or aged 12 years and under, while children under 90 cm are admitted free of charge. There are also special entry tickets available for senior citizens and people with disabilities. Malaysian senior citizens aged 60 years and over can purchase a discounted waterpark entrance ticket for only RM 20.

Visitors to the Bukit Merah Laketown Waterpark swimming pool are not permitted to bring personal swimming pool tires. But don't worry, Bukit Merah Laketown Waterpark provides swimming pool tire rentals with various variants according to visitors' needs.

The nearest place to stay near Bukit Merah Laketown Waterpark is the Bukit Merah Laketown Resort, which offers convenient accommodation just a short distance from the waterpark. This resort provides a range of lodging options, including comfortable rooms and family suites, making it ideal for visitors looking to stay close to the attractions. The resort features amenities such as a swimming pool, dining options, and recreational facilities, ensuring a pleasant and enjoyable stay. Additionally, there are other nearby hotels and guesthouses in the town of Bukit Merah and the surrounding area. These options offer various levels of comfort and pricing to suit different budgets. Staying at these nearby accommodations allows easy access to the waterpark while also providing the opportunity to explore the local area and its attractions.

There are many restaurants available in the area close to Laketown Waterpark. Most of the restaurants available are family restaurants with a variety of menu choices that can be enjoyed by various ages from children to adults. Several of the restaurants in the Laketown area provide restaurants with beautiful lake views, and most of the restaurants have strategic areas between the hotel and the surrounding tourist attractions.