Disney On Ice Presents 100 Years of Wonder

The event will be held on 24 August 2024

The event venue is located at Pantai Carnaval Ancol.

Ticket sales will start on 27 March 2024 and we'll announce the schedule soon.

Yes, foreigner can purchase tickets using a valid passport.

For further information regarding meet-and-greet opportunities, you can contact the promoter directly.

Yes, you're able to purchase tickets for others using the same name in one transaction. However, it's important to note that you must enter the venue together with the ticket holder.

You can purchase max. 5 tickets in a single transaction.

Tickets are valid for all ages, so there is no minimum age to purchase the ticket.

Traveloka provides the following payment methods:

• Credit Card
• ATM & bank transfer
• Direct Debit
• Indomaret & Alfamart
• UANGKU balance
• Traveloka PayLater

For the best experience, please ensure you follow these steps:

• Open https://www.traveloka.com/ in a browser, such as Safari, Chrome, etc. Please note that purchases cannot be made within the Traveloka app.
• It's recommended to use a PC/laptop, not a mobile phone.
• You need to log in to your Traveloka account or sign up if you don't have one.
• Make sure you have a fast and stable internet connection.
• While waiting in the queue for purchase, do not close or refresh the browser.
• Once logged in, you can select the desired category. Remember, you can only purchase a maximum of 5 tickets per transaction.
• If tickets appear to be sold out, you may not have logged into your Traveloka account, or you are purchasing tickets outside of the regular sales period.
• Please pay attention to the timer on the screen as you will return to the queue page if the booking time exceeds the specified time limit.
• Enter your personal data correctly to avoid issues during ticket exchange for wristbands.
• Choose from the available payment methods and complete the payment within the specified time.
• After the order is confirmed, tickets will be sent via email two days before the event date.

You will receive your ticket 2 days before the event via registered e-mail or you can check your Traveloka account to see your ticket.

In accordance with the promoter regulations, tickets that have been purchased are non-refundable.

Unfortunately, no. This ticket is non-refundable and cannot be rescheduled. The event is only scheduled for one day, leaving no room for changes.

Keep in mind that tickets cannot be resold, offered for resale, or used for commercial purposes, including but not limited to prizes, competitions, contests, or sweepstakes. Tickets sold or used in breach of this condition may be canceled without a refund, with the bearer of the ticket being refused admission.

No. The ticket upgrade is not allowed. Please make sure to purchase your desired category.

Your ticket is valid on the D-day of the concert.

Before getting in the venue, you have to exchange your e-ticket for a wristband. Once you have your wristband, you can enter the venue.

Yes, you can simply present your e-ticket to receive the wristband. Printing the e-ticket is not mandatory.

Please contact Traveloka Customer Care to help you in this matter.

No. You can directly enter the venue with your wristband and there's no need to wait.

The venue entrance gate will be opened at 15:00 WIB on the concert date.

Yes, late entry is allowed as long as you've exchanged your e-ticket for a wristband.

Yes. You can take photos and videos, as long as you do not turn on your camera's flashlight and you are not using a professional DSLR camera, mirrorless camera, pocket camera, or drone.

Yes, you're welcome to re-enter the venue as long as you're wearing the wristband. However, please be advised not to transfer your wristband to someone else during the event. Any damage or alterations to the wristband could result in being denied re-entry.

You are prohibited to bring cigarettes (sealed or opened), lighters, sharp objects, alcoholic beverages, any illegal substances, umbrellas, selfie sticks, glassware, DSLR cameras, mirrorless cameras, and drones to the venue area.

General T&C

Tickets are only sold through www.nexfestindo.com and Traveloka. The event organizer is not responsible for any form of ticket fraud purchased from other parties.

Tickets cannot be transferred/sold, and the ticket holder's name cannot be changed for any reason.

Maximum purchase per transaction with 1 NIK/ID/KITAS/Passport/Student Card is only 5 tickets.

The name on the valid identification card is MANDATORY to purchase Nex Fest 2024 tickets. Make sure you make ticket purchases using valid data (ID/KK/Driver's License/Passport). Tickets cannot be changed or modified after purchase.

For buyers of more than 1 ticket, they MUST enter together with the name owner listed on the ticket.

Buyers only have 5 minutes to complete the ticket purchase transaction, if it exceeds the specified time limit, the ticket will be released again.

E-voucher tickets can be found on the Orders page on your Traveloka account or the email registered at the time of purchase.

It is prohibited to distribute the QR Code to prevent misuse by others. The event organizer is not responsible for losses caused by ticket holders' negligence.

Traveloka e-vouchers are not required to be printed. Simply show them on your phone to exchange for a wristband as a condition of entry to the concert venue.

Purchased or confirmed tickets cannot be refunded or exchanged for any reason, including due to changes in schedule and/or event lineup, unless there is a concert cancellation initiated by the organizer.

The ticket holder hereby waives all legal rights to file counterclaims through the court or any other legally valid means to sue the Organizer in the event of unilateral cancellation by the Artist and/or by the Government or for other reasons beyond the control and will of the Organizer (force majeure).

Recording Rights

The event organizer and its affiliated parties have the right to record, make recordings, and/or take photos of conditions, activities, and/or statements from the end of the event for broadcasting on television, moving pictures, the internet, and/or public broadcasting, others and for any purpose. Visitors hereby release and discharge the event organizer and all affiliated parties from all claims related to damage, loss, liability, fines, and any other impacts arising either directly or indirectly from filming, recording, and/or taking photos. – photos during the event.

Terms and conditions are flexible and subject to change at any time without notice.