This is a Frequently Asked Questions page for Ancol Attractions. If you are looking for information about the E-Card (Annual Pass/6-Month Pass), please click on the following link: https://www.traveloka.com/en-id/explore/activities/want-to-buy-ancol-e-card-vouchers-read-this-first/145496.
Visitors aged 2 and over must purchase Ancol Admission Ticket. Some attractions in Ancol may have different age or height restrictions, so make sure to check before purchasing a ticket.
Yes. You can purchase up to 9 tickets in 1 booking.
If you book for multiple people, you only need to register 1 (one)Visitor Details as the lead visitor. Please note thatthe lead visitor must be presentduring the redemption process at the venue.
You can see the voucher code for each ticket on the My Booking page of the Traveloka app or on the voucher (not the receipt/invoice) that is delivered to the ticket buyer's email only.
Don't worry. It is expected that your voucher only shows 1 name, the group leader's name, on it. To see the rest of the ticket holders' names, you can find them in "Purchase Summary" and the number of vouchers you purchased will be shown.
If you purchase an E-Card, you can use a voucher code to activate it from the time the voucher is issued until the designated visit date. Furthermore, the Traveloka voucher is only valid on the specified visit date.
No. Your order is automatically logged in the system, so you only need to come on the scheduled visit day.
However, if you buy an E-Card, you must first activate it no later than 23:59 on the selected visit date. If you visit the attraction on your selected visit date without first activating the E-Card, you can still do the activation until 23:59 on the same day as your visit date.
After purchasing a ticket, you do not need to make another reservation. Please come directly on the selected visit date!
Pregnant women are permitted to visit the Taman Impian Jaya Ancol area. However, several units including Dunia Fantasi, Seaworld Ancol, Ocean Dream Samudra, and Atlantis Water Adventure, may not admit pregnant women.
Yes. Visitors aged 12 and over must be fully vaccinated (first and second doses), while children aged 6 to 11 must have received at least the first dose.
Please show your Traveloka voucher at the Ancol gate.
Bundle promo tickets (packages) include more than one visitor or attraction in a single ticket. For example: Buy 1 Get 1 or Dufan Entrance Ticket + Ocean Dream Samudra.
Here are a few things to know about bundle promo tickets:
No. You can park your vehicle free of charge. However, cars and motorbikes will be charged an entrance ticket.
Currently, you must purchase a visitor and vehicle entrance ticket (car or motorcycle) separately.
You only need to buy a vehicle entry ticket if the driver comes to drop you off. Online taxi drivers are not required to purchase tickets as long as they can show the application. On the other hand, if the driver arrives to pick you up, both the driver and the car will be charged with an entry ticket.