Your account is always safe under Traveloka's protection, but we also need you to take care of its own safety because our methods would mean nothing without your cooperation. Find out how we safeguard your data and how you can also take part in keeping Traveloka as a secure data environment.

When a new device logs into your account, we'll notify you shortly about when it is done and what device is used. You'll be notified with apush notification,SMS, and anemail. Here's how to turn on the notifications:

Fromverification code,ID verification, tobiometric authentication: we go the extra mile to secure your account by providing a multi-layered protection. Here's how to activate them:

You can stop suspicious activities on your account by deactivating it. Recover your Traveloka account anytime you want! Here's how:

Every PayLater transaction requires a secret code that is sent to the email or phone number that you registered the first time you signed up to Traveloka. Learn how to get secret codes:

Traveloka never provides your data to a third party, so it would be best that you do the same. Do not share your ID, phone number, email address, mother's maiden name, username, and OTP.

Traveloka Points can only be exchanged with our products, not with money. Do not provide your data to a third party that offers money rewards on behalf of Traveloka Points program.

If you find any suspicious activities from irresponsible parties that claim to be working on behalf of Traveloka, please contact our Customer Service.