Many Frauds Impersonating Traveloka, Here's How to Reject Them!

Traveloka Team
14 Aug 2024 - 2 min read

According to reports from the community, there are currently several scams circulating under the guise of Traveloka.

One of the modus operandi used is to include the name of Traveloka as the party providing transportation and accommodation facilities in a specific company's recruitment process.

To avoid many victims falling for this scam, Traveloka responds to various questions regarding this scam and invites you to recognize the characteristics of fake job vacancies.

Traveloka has never collaborated with specific companies in its recruitment process

Have you ever received an email or a job interview invitation from a company mentioning Traveloka as the provider of transportation and accommodation services? Don't easily believe it.

Usually, scammers use the names of prestigious large companies such as State-Owned Enterprises (BUMN) and several well-known banks. To date, Traveloka has never collaborated with any other company regarding this matter.

Bookings can only be made through Traveloka's official website and application

The most common modus operandi is scammers asking you to transfer a certain amount of money to a specific bank account to cover transportation and accommodation costs. You are also promised that the money you transfer for this selection process will be reimbursed later.

In reality, Traveloka only accepts flight and hotel bookings through its official website, both the desktop version and the Traveloka App installed on your Android and iOS smartphones. So, if someone asks you to make a booking in any other way, it's definitely a scam.

Recognize the characteristics of fake job vacancies

Moved to help reduce the emergence of victims of this job vacancy scam, Traveloka has summarized the characteristics of fake job vacancies that often circulate in society. Here are six of them:

1. Interview invitations are sent even though you didn't apply

Have you ever received a job interview invitation even though you didn't apply beforehand? Be careful of scams! Scammers usually send emails, SMS, or even call you directly to invite you to an interview. If you never submitted an application to the company in question, it's better to ignore the invitation.

Where do they get your personal information like your phone number and email address? They can easily obtain this information from your social media accounts or certain forms you filled out at job fairs. To avoid this, you can limit yourself from writing personal information on social media accounts.

2. Interview invitations come too quickly

You just submitted your application in the morning, then you get an interview invitation in the afternoon or evening of the same day? Don't get too excited. Interview invitations that come too quickly could be one of the signs of a scam.

Scammers are usually very prompt when their targets submit applications. As soon as your application enters, they will immediately contact you for the selection process because they don't want to miss the opportunity.

To avoid this, it's a good idea to do some simple research about the company. Some things you should check are the location of their office and whether their phone number can be contacted.

3. Emails that seem unprofessional

The level of professionalism of a company can be seen from various forms of communication, including email interview invitations. If you find something that seems unprofessional in the email, you should be suspicious of the interview invitation you received.

What are the signs of an unprofessional email? There are usually several errors such as improper grammar and typos. Furthermore, you can also recognize it from the email domain used. A professional email will use the company's official domain, for example, xxx@traveloka.com.

4. Offered salary is fantastically high

The salary amount is certainly one of the things you most desire when applying for a job. However, you should be careful if a company offers a fantastically high salary with relatively easy requirements.

Generally, information about the salary won't be disclosed until you pass the selection process. So, be wary if a company offers a big salary before you undergo the selection process.

5. Asking for unnecessary personal information

Never disclose personal information like your bank account number during the selection process. You should only provide this information if you have passed the selection and signed a contract for the purpose of monthly salary transfers.

6. Asking to transfer money with a promise of reimbursement

These scam signs are very easy to recognize. They won't allow you to book flights and hotels on your own. You have to book through them and they promise that your money will be refunded later.

The six points above are just a small part of the characteristics of job vacancy scams that often circulate. You should always be vigilant, especially against individuals using Traveloka's name. Once again, please remember, Traveloka only serves bookings through its official website, mobile web, and Traveloka App. Let's always #CheckAndReject for any scams or frauds!

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