As one of the trusted online travel agents in Indonesia, we strive to provide a smooth and worry-free journey for our users, not only in travel but also in life. To answer these needs, we offer you the easiest way to claim your Insurance via Traveloka.

We are committed to providing you with protection plans that cover life's many uncertainties and unpredictability, whether you are at home or away. But the problem is, what good is an insurance policy if the claims process has you running from pillar to post. Don't worry, now you can submit claim via Traveloka App:

Submit Claim via Traveloka App is only available for CHUBB Travel Insurance. For other Insurance Products, you can submit a claim request by following the instructions listed on the Product Information page or in the Policy Wording. Traveloka can help direct you to the right channel to submit your claim information and documents. Please note that your claim request will be reviewed and paid by the Insurer.

You can find the documents required to submit your claim request in the Policy Wording. Policy Wording can be found from the email sent to your email address after the purchase, or from Traveloka App on the bottom of the Coverage page on your Insurance Certificate page.

For further information about Traveloka Insurance, please click here.