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Pejuang Anti-Scam

15 Apr 2024 - 2 min read

Don't Hesitate, Report If You Find Scam Attempts Impersonating Traveloka!

Frequently receiving enticing gift messages on Instagram, Telegram, or WhatsApp? Be cautious; you might be lured by tempting offers. Therefore, if you come across quiz ads or fraudulent schemes offering unreasonable prizes, carefully examine their authenticity.

Traveloka is also one of the companies whose name is exploited by scammers. These individuals promise gifts such as credit, cash, and even motorcycles and cars. So, if you encounter such a scam, try reporting the account and don't ignore it. Your small effort in reporting can contribute significantly to stopping this criminal activity.

How to Report a Telegram Account Spreading Scams:

If you find scams via Telegram, please follow these actions accordingly!

Open the Telegram group you want to report.
Click the three dots in the group's corner.
Click "Report."
Choose your reason for reporting the group.
Click "Send."

How to Report a Facebook Account Spreading Scams:

Open the Facebook app and go to the profile of the suspected scam account.
Press the three-dot icon in the corner of the Facebook page.
Choose the support option and report the Facebook profile.
Click "pretend to be someone else."
Report the profile.

How to Report a WhatsApp Account Spreading Scams:

After receiving a WhatsApp scam message, take a screenshot first.
Open the chat indicating the scam.
Type the contact name and scroll down.
There's an option to "report the contact." Click to confirm.

How to Report a Scammer's Bank Account:

If you've already transferred money to a scammer's account, report the bank account used by the scammer through the official reporting link: https://cekrekening.id/home (the official reporting channel from the Ministry of Communication and Information for accounts used in scams).

How to Report Fraud Cases to Traveloka:

If you experience an unpleasant incident or fraud and want to report it directly to Traveloka, visit the following link and click the "Report Fraud" sign or contact the Traveloka Customer Care team. Traveloka customer service is available 24/7, so you can contact them anytime, morning, noon, afternoon, or even midnight.

Steps to Avoid Scams in the Name of Traveloka:

To avoid falling victim to scams claiming to be from Traveloka, follow these transaction guidelines:

Ensure you book hotel, train, and flight tickets only through the official website Traveloka.com and the official Traveloka app available for iOS and Android, as well as other official channels. Before making a transaction, carefully check the domain used by the system. Sometimes, a misspelled domain can lead to disaster with funds being unknowingly siphoned off.
Avoid buying tickets from individuals claiming to be from Traveloka, especially those handling hotel and flight ticket purchases via SMS or telephone. Transactions for Traveloka products can only be done through the app, website, and official channels. Always check the nominal value of your transaction, whether the transfer amount you send along with the bank number used is correct. Avoid sending any balance to account numbers other than Traveloka's. Remember, the Traveloka bank account number is only PT Trinusa Travelindo.
Always log out after making ticket reservations to prevent your account from being misused by irresponsible parties, especially if you're using a public computer at an internet cafe or educational institution.
Always reject requests to transfer funds to an account claiming to be Traveloka. Traveloka never asks consumers for any amount, in any form, and for any purpose.
Make sure not to provide your OTP (One Time Password) if someone requests it. OTP is only provided to customers with different numbers. If you give it away, your Traveloka account might be used by an irresponsible party.

These are some ways to report scam cases conducted on various platforms like WhatsApp, Facebook, and Telegram. You can independently report without waiting to become a victim.

Always #CheckAndReject suspicious information claiming to be from Traveloka. Get trustworthy information only through official Traveloka channels. Contact Traveloka Customer Care for further assistance.

Let's become the Anti-Scam Warrior to protect yourself and others by reporting any fraudulent activities you encounter at https://www.traveloka.com/en-id/p/markas-pemberantas-penipuan!

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