ANA Passengers Can Now Access CGK's Premium Lounge for Free — Here's How

Traveloka Team
4 min read

For travellers departing Jakarta for the United States, Canada, or Mexico on select ANA flights, the airport experience just got significantly better. All Nippon Airways is offering complimentary access to the Saphire Plaza Premium Lounge at Jakarta Soekarno-Hatta International Airport for passengers on three specific flight numbers, with tickets issued between 27 July and 30 September 2026 and outbound travel between 1 August and 30 September 2026.

The Saphire Plaza Premium Lounge is located in Terminal 3's International Departures on Level 2, near Gate 6 — well positioned for passengers checking in through CGK's largest and most modern terminal. It is open 24 hours a day, meaning the lounge is available regardless of your departure time, whether you're catching an early morning flight or a late-night departure.

This guide covers everything you need to know: what the lounge offers, which flights and passengers are eligible, and exactly how to request your voucher code before your departure date.

Inside the Saphire Plaza Premium Lounge at CGK Terminal 3

The Saphire Plaza Premium Lounge blends international lounge standards with a distinctly Indonesian character. A cultural corner showcases handicrafts created by Indonesian artists alongside dining that centres on the authentic flavours of Jakarta. The result is a pre-departure environment that feels considered and local, not generic.

Dining and Beverages

The kitchen serves freshly prepared hot meals built around popular Jakarta dishes, with the city's characteristic spice profiles represented across the menu. Vegetarian options are available alongside a wide selection of beverages to suit any preference. A bar is also on site for passengers who prefer something more substantial before boarding a long-haul transpacific flight.

Comfort, Connectivity, and Workspace

Comfortable sofa seating is spread throughout the lounge, complemented by individual charging stations and complimentary Wi-Fi across the entire space. Dedicated workstations with TV access are available for passengers who need to keep working before departure, and real-time flight information displays let you monitor your gate without leaving your seat.

Shower Rooms and Additional Facilities

Shower rooms are available within the lounge, each equipped with fresh towels and complimentary toiletries. A prayer room caters to Muslim travellers, a playroom keeps younger passengers entertained, and a smoking area is kept separate from the main lounge space. Transparent lockers near the entrance allow you to secure your belongings while using the facilities.

If your ANA flight departs early in the morning, staying at a hotel near Soekarno-Hatta the night before is the cleanest way to avoid a rushed pre-dawn drive across Jakarta. Compare options from budget-friendly airport stays to full-service properties just minutes from Terminal 3.

ANA Flights from Jakarta Covered by This Promotion

The complimentary lounge access applies specifically to passengers booked on three ANA-operated flight numbers: NH836, NH872, and NH856. All three routes depart from Jakarta Soekarno-Hatta International Airport and connect through Tokyo before continuing to North American destinations.

Flight NH836 operates from CGK to Tokyo Narita International Airport. Flights NH872 and NH856 both route through Tokyo Haneda International Airport. From both Tokyo hubs, ANA's transpacific network reaches major cities across the United States, Canada, and Mexico, making all three Jakarta departure options viable regardless of your final destination in North America.

To qualify, the flight must be ANA-operated on one of the three eligible flight numbers — partner-operated services under the same code do not count. Your outbound travel must fall within the campaign's travel window of 1 August to 30 September 2026, and the round-trip itinerary must originate from Indonesia.

Eligibility Requirements for Complimentary Lounge Access

Several conditions must be met simultaneously. Review each requirement in full before submitting your voucher request.

Ticket and Booking Class Requirements

Ticket must be issued on NH-205 stock by a travel agency based in Indonesia
Eligible booking classes: V, Q, H, U, M, B, or Y
Must be a round-trip itinerary originating from Indonesia to the USA, Canada, or Mexico
Ticket must be issued within the ticketing window: 27 July – 30 September 2026

Passenger Types Covered

Adults and children with a valid round-trip ticket on an eligible ANA flight: eligible
Infants: complimentary lounge access is automatic — no separate request needed
One voucher code per passenger — codes cannot be shared or used by a different traveller
Group travellers must each submit their own individual request

Tour Code Rules

Corporate tour codes: not eligible
Tour code 981xxxxx: eligible
Reissued tickets or date changes: a new request must be submitted, subject to voucher availability

Make the most of your last day in Jakarta before heading to the airport. The city's activities range from Ancol's waterfront amusement parks to indoor family experiences and cultural attractions worth visiting before a long international journey.

How to Request Your Complimentary Lounge Voucher

The lounge invitation voucher code is not issued automatically with your ticket. You must submit a separate request through ANA's official form, and the code will be sent to approved passengers only.

Submitting Your Request

Simply email your e-ticket to jktrsvn@ana.co.jp so the ANA team can verify your eligibility, as voucher codes are limited and subject to availability.

Receiving and Using Your Voucher Code

Your unique code will be sent directly to you once approved
Valid for one-time use only — for one passenger only
Present the code at: Saphire Plaza Premium Lounge, Level 2, Gate 6, Terminal 3 International Departures, CGK
The lounge is open 24 hours — arrive early to make the most of all facilities before boarding

Key Dates and Important Campaign Terms

Ticketing period: 27 July – 30 September 2026
Travel period (outbound transpacific): 1 August – 30 September 2026
Both conditions must be satisfied simultaneously — meeting only one does not qualify
Voucher request deadline: at least 3 working days before departure
Reissued tickets or date changes require a new submission, subject to available codes
ANA may modify or withdraw campaign terms at any time without prior notice

Ready to lock in your flights to America? Compare departure times and fares with ANA Airlines across available options before confirming your booking.

Discover Flights With Traveloka

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Book Your Trip with Traveloka

Getting to CGK on time starts with sorted ground transport. A pre-booked airport transfer removes the uncertainty of finding a ride on departure day, while a car rental gives you the freedom to travel on your own schedule — particularly useful for families or anyone with a lot of luggage for a long international trip.

Traveloka is Southeast Asia's leading travel platform, trusted by over 100 million users to plan and book every part of their journey. Flights, hotels, activities, car rentals, eSIM, and travel insurance are all available in one app, with real-time pricing that makes comparing your options fast and straightforward. Use the best price guarantee on flights to ensure you're securing the most competitive fare on your ANA booking.

Browse the latest Traveloka promotions before you finalise your trip — deals on Jakarta hotels and activities appear regularly, and pairing them with your ANA itinerary is an easy way to maximise value across your entire travel spend. Download the Traveloka app on the Google Play Store or Apple App Store and start planning your journey to North America today.

In This Article

• Inside the Saphire Plaza Premium Lounge at CGK Terminal 3
• Dining and Beverages
• Comfort, Connectivity, and Workspace
• Shower Rooms and Additional Facilities
• ANA Flights from Jakarta Covered by This Promotion
• Eligibility Requirements for Complimentary Lounge Access
• Ticket and Booking Class Requirements
• Passenger Types Covered
• Tour Code Rules
• How to Request Your Complimentary Lounge Voucher
• Submitting Your Request
• Receiving and Using Your Voucher Code
• Key Dates and Important Campaign Terms
• Book Your Trip with Traveloka
Hotels
Flights
Things to Do
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