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Hotels

Help Center HomeHotelsHotel InfoCancellation, Refund & Change

How to Cancel and Get a Refund for My Hotel Booking

Log in to your Traveloka account and follow these steps:

  1. Go to My Booking.
  2. Choose the booking you wish to cancel.
  3. Scroll down to the Manage Booking section, then tap on Refund.

If you don’t have a Traveloka account, simply go to My Booking on Traveloka App or click Retrieve Booking on Traveloka desktop website.

If you wish to cancel a Pay at Hotel room, please Contact Us.

Please be advised that cancellation may incur a fee. Check the refund policy on your hotel voucher to be sure.

Related Article:

Rescheduling Your Hotel Booking

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