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Help Center - Travel Packages

Updates

General Information

Product Information

What is Travel Packages?
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What’s included in this Travel Packages?
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Which countries are included in the Travel Packages offered by Traveloka?
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Why you should book Travel Package at Traveloka?
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Is Travel Packages a group tour?
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Travel Packages Contact

What is Travel Expert?
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Can I contact Travel Expert during the trip?
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Whom should I contact if I want to ask about Traveloka Travel Packages?
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Travel Packages Detail Information

Tour Guide Information

I want to know if the Travel Packages includes a tour guide?
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I want to know what language the tour guide is speaking?
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Itinerary

What’s included in the itinerary of the package?
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Where can I find the detail itinerary of a package?
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Type of Packages

What is Travel Packages with tour?
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What is Travel Packages with free exploration?
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What is Travel Packages with Cruise?
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Pre-booking

Visa Application

Is a visa included in the package?
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Which countries in the Travel Packages need a visa to visit?
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Which countries in the Travel Packages do not need a visa to visit?
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Travel Packages Restriction

Is there any age restriction in Travel Package?
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Is there any maximum pax in a package?
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Booking Management

Booking a package

How to Book Travel Package in Traveloka?
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Payment and Refund Policy

What payment method is applicable in booking a Travel Packages?
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Can I use PayLater as a payment method?
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Is the package refundable or can be rescheduled?
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Using Travel Packages

How to use a Travel Package after I purchase the product?
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Whom should I contact if I want to ask questions regarding the tour in the package?
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