Cairns Holiday Lodge

Microwave was not working, remote to the TV was also not working. Bathroom had hair on the floors still and general room was not clean. Staff was attentive but did not resolve most issues.

Cheap, not cheerful. Mouldy aircons, musty smelling rooms, plenty of rust, cigarette stink all over the hotel and general disrepair. Saw punches thrown in a nearby fish and chip shop and could hear arguments and shouting at night, both in the hotel and street. Kids didn’t feel safe. Dishes weren’t clean on arrival but you’re expected to clean them yourself. 2 glasses for a family of four, and two beds when 3 were booked. Pool area needs a clean up. Car park holds about 10 cars for 20 or so units, so parking is often on street. But, good price.

There was only 1 staff at reception on 1 day. There wasn't staff any other time. Being in the hospitality industry, there should be staff to welcome the guests, and be there to provide information and assistance.

The room was set out well for one’s needs. However it is in need of repair. Chips and marks and rust on the furniture. I understand it was cheap because of the condition there were cockroaches that came out during the night under the beds. I was planning on cooking the next day but I ended up canceling as I would not cook in a place like that. The balcony door didn’t close properly. There was a person outside whailing late at night which was a bit scary but the area is known for that. I was grateful that I was given a refund went somewhere else the next day.

It was lovely to meet you Amandeep, and thank you for making us feel welcome.

very comfortable and clean. Pool and BBQ Area was great. Kitchen facilities minimal but enough. Staff friendly and very helpful. Towels for pool use provided.

A few run down units in an apartment block owned by various people managed by a grumpy couple who seem to be perennially unhappy to have you staying there. They will nickel and dime on practically all your needs and generally the less you interact with them despite their insistent, pushy sales tactics to buy tours from them at inflated prices, the more enjoyable your stay.Based on detailed ratings below, I give it 2/10 in overall ratings Beds : Had a queen and a double in the room. The Queen mattress felt uncomfortable and when i mentioned it to the male manager, he practically shooed me away saying "I do not swap out beds, i cant keep everyone happy" just minutes after paying in advance $600 for a 5 night stay.After a call from expedia, the lady manager came over with one of those egg carton foam toppers and gave us a long speech on how much it cost them buying what is normally in every good hotel cupboard Amenities/ room supplies: We were a family of 2 adults and a child paying 'extra person fee' of $50 for the child and all we got was 5 sticks of sugar,2 soap slivers,1shampoo,1 conditioner and 4 instant cofees.,we thought it will be refilled as part of room service but all the room got as part of 'service' is a swap of 3 towels with none of the other consumables refilled. On asking for sugar, i was offered a container of sugar the manager 'scavenged' from previous checkouts.Beyond abysmal service.

Has everything you need. Very good location. Staff were so lovely.

The motel is in a great position, Mike and Suzie are the best managers you will find anywhere. They were so helpful in telling me where to go for meals, tours etc. I took sick when there and Mike took me to the Medical centre and then in hospital brought things to me. When I friend came up to Cairns to help me they took care of him until I was able to return to Brisbane. A big thank you to Mike and Suzie as I am sure I would not have received this help from any other motel manager

Clean room Close to airport and walking distance to city Old but suited our requirements Friendly staff Able to purchase tour tickets at front desk

The hotel is located within walking distance of nice places to eat, the boardwalk, and shops. The managers were very helpful with tours, places to eat, and what is available nearby. They were very nice as they answered our questions and acted like they really enjoyed helping us make selections.

The owners were very friendly and very helpful but the place is abit out dated but it's a room and we only stayed for 3 nights but unfortunately it was busy season so I couldn't find any other place but it still was a nice place to stay even tho it was a short stay

Noisy air con and fans. Host more interested in getting commission for arranging activities. Shower temperature control useless with cold to burning at no warning.do not consider good value for money.

Nice, clean, comfortable, friendly, and very well managed home away from home. I will come here again.

The rooms was clean, spacious and well appointed and there were premium cable channels available on the TV. Good value for money!

Tired motel needing a Reno. Room was clean, but still felt like it needed a good scrub. Shower was awful & barely had any water pressure.

Susie and Mike are great the nicest and most helpful people you could ever wish to meet.

Susie and Mike were very helpful and gave us lots of useful info about local attractions. This was great for getting as much as possible from our limited time in Cairns.

Facilities: Modest, Typical; Value: Fair price, Reasonable; Service: Courteous; Cleanliness: Pleasant;

Facilities: Top of the line;