Comfort Hotel Dandenong

Very happy with the accommodation. Forgot to ask about a toaster, but no big deal, might get one if we asked for one.

Great location but as I was there for a week, they didn't change the towels or the sheets. They also didn't wash any dirty plates or glasses. A bit disappointing.

Stay was terrible. No pillow, body wash and towels. Neighbour’s People were really loud and yelling because they were on government homeless support.

Room was clean and spacious; hotel is in a good location. Biggest problem is, the hotel is used by charities to house homeless people on a temporary basis so it can be somewhat noisy overnight. Can walk to supermarket, 200 metres, and the Dandenong market with fresh foods and clothes etc. Check in staff were fast and helpful.

The room felt dusty. Very old carpets. Bad smell

The property is UNSAFE and should not be listed.

Not so comfort afterall. Room dirty, noisy tenants or outsiders loitering and drinking at car park. Worst of all, staff force you to pay deposit without notice knowingly you cant get a refund. Have to spend 30 min at reception to sort out stupidly unannounced clause at last minutes should be banned ffrom hotel.com for goodo sort out unclear

Felt like a junky half way house.

Friendly staff

Did not give a perfect score as i did not receive a bottle of wine as promised when i arrived.

Positives: Easy car parking. Bathroom renovated. Negatives: tired and run down, bedding and carpets long overdue for replacement. Restaurant permanently closed so no food or breakfast on site. I do not recommend this facility at all.

Bathroom stunk like dirty drains, reception wasn’t helpful at all, except on storage off my backs upon checkout!

Roommy and very clean

Room and facilities overall are serviceable, however mattress seemed cheap, and the room and hallways have a musty odor and really need professional cleaning of carpet and soft furnishings to freshen up. Bed linen was clean though, and bathroom also clean and updated.

It was ok for a “beside the highway” cheap and cheerful hotel for a single night. Rough area around the hotel. The hotel room was clean but some aspects needed maintenance. The bathroom had been renovated recently, but the carpet and walls were stained. The table in the room had someone's name scratched into the surface with a knife. The bed was hard, but the sheets clean and neatly made. The room only had a bar-fridge and kettle. There was no microwave or toaster. Overall it was ok.

Rooms, and services was great, I felt comfortable.

Morning of checkout I tried to rebook the room for another night stay online but accidentally selected the room that was $14 cheaper and once they realised I had booked online weren’t happy with me at all and said they will not refund even if I was to rebook the room I was meant to select and said I have to leave in 10 mins or they will call police coz it was dead on check out time of 10am and then told me if I pay for the room outright with cash I can stay. So wanted to charge me for the full room price on top of the card amount they had already received. There was no microwave or toaster only kettle in the room and to top it all off they tried to state that I wasn’t going to receive a key for the room and if I need to go out I would need to get reception to open back up for me once I returned. Very disappointing since myself and two children were kept awake all night with yelling and screaming from other people staying and a party going on 2 rooms down that was held till early hours of morning.

Good place to stay

The room configuration worked well for our family.

The aircon heating was malfunctioning and remote controller had a cracked glass making it difficult to see. There were cigarette burns on the blanket. The light above the wash hand basin didn’t work. No hand towel supplied in bathroom. The window Was very difficult to close. Shower was very good.