Elm Motel

On arrival we were met by,we think,the property manager who looked like he was still living in his home country. Certainly not the manager of a motel.i was shown the room, which was the original house prior to the motel being built many,many years ago and right on the main highway. He showed me around. The bedroom was the original lounge,the bathroom i didn't want to see and the kitchen was the original one of the house. I immediately told my guide i would not stay as the place had unsuitable access for my infirm wife.I would like a full refund as the Elm Motel certainly does not match its profile.

a

No working freezer compartment in fridge ( meds require this) and no one on site to help plus it needed defrosting Very tired bathroom cracked tiles etc. bedroom very nice Next door to 24/7 petrol station( our fault for not checking!!)

Location was ok

It is a budget motel. you get what you pay for.

Clean and simple, value for the money

Was everything normal! It is good standards for living……..! The service was good!!

Overall was pleasant enough however upon checking out and checking if we dropped anything under the bed, we found a dirty pair of men’s boxer shorts. Definitely not my husbands as it was stuck under the bed which I was disgusted by. We could only get 2 channels on the tv, SBS and ABC. There was no instructions provided on how to get other channels given that there was no “signal” for all the other channels. Definitely a negative given we had a child with us.

Air conditioning smelt of cigarette smoke. Took my own bedding. So glad because the doona also smells of cigarettes. Dust bin wasn't emptied before our stay and old toothbrush left in shower

Nice and easy to use self check inn, good location. Will stay again

All good

No shops were not nearby. I wasn't sure how to check in immediately also, so wandered around to find a reception (eliciting a rude comment from the caretaker).

The room smelled strongly of cigarettes, the toilet seat was loose (almost detached), the floor loose and sticky/dirty and the TV had no signal (couldn't watch free to air, was only able to log in to Netflix using my personal account). Otherwise it had adequate amenities and good temperature control

A good clean motel for an overnight stay. Happy to see a staff member on check in as the self check in screen wasn't working. A bit noisy being right on the highway, but comfy bed and hot shower were really all we were after for a 1 night stop over.

Not very helpful staff another business taken over by Indians and have had every corner cut to save cost the mattress’s about 30 years old covered in stains. Most uncomfortable beds you’ve ever seen in your life places was under construction yet they demanded more than full price. It’s on a horrible main road really noisy traffic junkies walking in and out of the property the room smell like cigarettes, beds and towels covered in stains and they demand you. Wash the dishes or try to charge you extra money- not worth it.

Clean room and amenities

Staff where very helpful and polite

Very clean room also the bed was so comfy, all toiletries were supplied were to the high standard, I can only comment of 1 problem at the motel and that is, the car park and outside of the rooms is very dirty that needs to be cleaned daily as there were ear bud sticks(used) also teeth cleaners and just basic everyday rubbish like cigarette butts, the workers need to more aware of their surroundings for cleanliness so when clients are not bringing dirt into the rooms.

Clean room, helpful staff.

Totally over-priced for a late 1950's early 1960's motel. They have attempted to give it a lick of paint and some security cameras, but the place needs demolishing, it is past it's use-by date.