Hearty Center

Everything worn and dirty. In retrospect I don’t think I would stay there at half the price, nor maybe even if it was free. Only upside was that receptionist was pleasant and helpful, but that’s little consolation.

Friendly, helpful staff and comfortable, clean rooms. Very quiet and relaxing.

The room had cleaned bed linen. in a queen bedder. And its own small bathroom. Small table, 2 chairs, 1kettle, 2 heathers. Being a heritage property there is a small sink in the bedroom. Not in the bathroom. They left some cofee, tea, sugar. and toothbrush kit in case we forgot ours. There is no wardrobe or iron available. They have hanging space. There was a hairdryer but you'll need an adaptor to use it. We slept comfortably. It is a heritage building. So it could be a bit noisy. The only 1 staff member we saw was courteous and helpful. I see so much potential for a property like this. For that to happen it is necessary more staff, repairers, gardeners, remove or hide all old stuff including furniture and Cover the laundry area. Maybe more minimalistic look and possibly have some feature walls instead of just white. Location is great and everything is close by, low price accomodation if you are on a tight budget.

Clean room. Quiet location. Central location. Large building with long corridors. Great shared eating area with filtered water, kettle, microwave. Rooms have kettle and sink and mirror etc. The exterior needs some TLC. It doesn’t appear that the place is functioning as a cancer treatment centre.

Tired building in need of a good deep clean.

Staff were kind and were clearly trying to develop a good business but night time building noise on the next level was relentless.

This hotel is one step up from a back packers hostel or caravan park. That said, it was clean and quiet. The tiny room also featured a huge massage chair that probably should have been in the common room. The shared toilets and shower feature was a disappointing surprise, although the shower was a huge capsule that was beamed down from the star ship enterprise. No hand washing facilities after using the toilet, however there was a sink in the room. Wong be returning to this hotel again.

Booked in double bed with private bath. Room and bathroom were clean. Bed sheets were washed and cleaned. Loved the massage chair in room. Wash basin was installed in the room next to the bed instead of in the bathroom. It was inconvenient and didn’t like the setup.

Noisy.. just no insulation in the property and everything echoes at night. Bed side lamp?

Up and down. Spacious room, good outlook. Super shared kitchen. TV had only two channels and no volume. Heating, but a bit inadequate, chilly night. Reception messy, too much paraphernalia. Lovely old building.

It’s a great place for the price, location and quietness. But, it feels very empty with lots of rooms. I’ve stayed several times and never seen anyone receiving cancer treatment or the medical desks in use. I think they should revert to trading without the medical facility label as it has loads of facilities or meditation room, gym equipment, large dining area.

No tv,no fridge, kept up all night with dripping water outside my window

Had a short weekend stay whilst travelling out of state. Was clean, quiet, and conveniently located to town.

The hotel is strategically located within a 5-10 minute walk to Katoomba village and 15-20 minute walk to Katoomba train station. The bedroom is well equipped with a beautiful comfy bed which provides a good quality nights sleep. There is a heater, hairdryer, massage chair provided in the room. The bathroom has an amazing shower and some bathrooms have heated toilet seats. The kitchen has 2 fridges, a microwave, toaster and complimentary tea and coffee.

The place is basic but clean and sufficient for a comfortable for the stay. We had a massage chair in our bedroom which worked as a miracle on our muscles after tiring hikes! We also had a personal electric heater in our bedroom. The staff were very helpful and let us leave luggage in their store room on the arrival and departure days. Our stay was pleasant and very cost-effective.

Very cold weekend in Katoomba. In room and general heating not good. Location is close to town and shops.

Room was tiny, freezing cold, with only a small column heater. TV didn’t receive free to air channels. Reception was helpful, and it was in a convenient location. Felt like a 2 star hotel in Cambodia.

Good value for money

The staff were friendly, the room clean and walking distance to public transport and town centre

For the price, the facilities were very poor. It was very expensive for a room with shared bathroom. There was no TV, fridge, mirror or a night lamp. No proper shower items. We could hear loud steps when someone would walk in the corridor, didn't get a good sleep throughout the night. The room felt empty with just a massage chair and heater. Did not meet our expectations.