Oaks Mackay Carlyle Suites

Hotels
8,2
/10
Very Good
371 reviews

What Guests Say About Their Stay

Graham

10,0
/ 10
Clean and tidy, perfect area for my work purposes, friendly reception, easy parking

Mercy

10,0
/ 10
Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.

Susanne

10,0
/ 10
Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
In the Area
See Map
23 Alfred Street, Mackay, Queensland, Australia, 4740

Main Facilities

Read More
Swimming Pool
Parking
WiFi
Elevator
Oaks Mackay Carlyle Suites is a hotel is located at Mackay.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Oaks Mackay Carlyle Suites

23 Alfred Street, Mackay, Queensland, Australia, 4740
Discover More Places
Lobby Oaks Mackay Carlyle Suites
Lobby 2 Oaks Mackay Carlyle Suites

Discover More About Oaks Mackay Carlyle Suites

General


In Mackay (City Centre)

Location


A stay at Oaks Mackay Carlyle Suites places you in the heart of Mackay, within a 15-minute walk of Ken Burgess Orchid House and Mackay Enertainment and Convention Centre. This hotel is 0.9 mi (1.4 km) from Artspace Mackay and 0.9 mi (1.5 km) from Jubilee Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ken Burgess Orchid House - 0.8 km / 0.5 mi
Mackay Enertainment and Convention Centre - 0.9 km / 0.5 mi
Jubilee Park - 0.9 km / 0.5 mi
Artspace Mackay - 1 km / 0.6 mi
Bluewater Lagoon - 1.8 km / 1.1 mi
Caneland Central - 1.9 km / 1.2 mi
Great Barrier Reef Arena - 1.9 km / 1.2 mi
Harrup Park - 2 km / 1.3 mi
Mackay Basketball Stadium - 2.1 km / 1.3 mi
Town Beach - 2.3 km / 1.4 mi
BB Print Stadium - 2.4 km / 1.5 mi
Far Beach - 3.2 km / 2 mi
Mackay Regional Botanic Gardens - 3.9 km / 2.4 mi
Illawong Beach - 3.9 km / 2.4 mi
Mackay Base Hospital - 4.1 km / 2.5 mi

The preferred airport for Oaks Mackay Carlyle Suites is Mackay, QLD (MKY) - 6.1 km / 3.8 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Dining


Take advantage of the hotel's room service (during limited hours).

Rooms


Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.

All facilities in Oaks Mackay Carlyle Suites

Swimming Pool Oaks Mackay Carlyle Suites
Swimming Pool
Lobby Oaks Mackay Carlyle Suites
Lobby
Exterior Oaks Mackay Carlyle Suites
Exterior
Others Oaks Mackay Carlyle Suites
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Accessibilty

  • Accessible parking
  • Accessible path of travel

Hotel Services

  • Laundry service
  • Luggage storage

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Oaks Mackay Carlyle Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Oaks Mackay Carlyle Suites
34
Number of floors in Oaks Mackay Carlyle Suites
6
Another facilities in Oaks Mackay Carlyle Suites
Smoke-free area, Safety deposit box, Accessible parking, Accessible path of travel, Laundry service

Frequently asked question in Oaks Mackay Carlyle Suites

What are available facilities at Oaks Mackay Carlyle Suites?
There are top facilites at Oaks Mackay Carlyle Suites such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Mackay Carlyle Suites?
The standard check-in time at Oaks Mackay Carlyle Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Oaks Mackay Carlyle Suites?
Oaks Mackay Carlyle Suites is a 4.0-star hotel.
How many floors does Oaks Mackay Carlyle Suites have?
Oaks Mackay Carlyle Suites has 6 floors.
How many rooms are available at Oaks Mackay Carlyle Suites?
Oaks Mackay Carlyle Suites has 34 rooms in total.
See All

More Reviews from Other Guests in Oaks Mackay Carlyle Suites

8,2
Very Good
From 371 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,4

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oaks Mackay Carlyle Suites

Number of reviews per page
20
40
Top reviews
Catherine
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room
Graham
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
ColinParawan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was clean and a good size.
karen
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff, pool was lovely
Angela
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Vijay
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff and rooms
Kerri
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for.
Read More
Mercy
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Amy
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.
Read More
Susan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really friendly reception, made process quick and easy
Susanne
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Verified traveler
icon-
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Receptionist Sandra was extra helpful.
KIERAN
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
Read More
MARK
icon-Business
Business
8,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great
Dodie
6,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The overall interior was very unwelcoming - dark and dingey.
Anthony
icon-Business
Business
8,0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Emma
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Helped me with an early check in
Lauren
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Garry
icon-Business
Business
8,0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Paul
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Oaks Mackay Carlyle Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 371 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,4

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oaks Mackay Carlyle Suites

Number of reviews per page
20
40
Top reviews
Catherine
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room
Graham
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
ColinParawan
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was clean and a good size.
karen
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great staff, pool was lovely
Angela
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Vijay
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff and rooms
Kerri
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We stayed in a 2 bedroom apartment. The main bedroom had 2 windows. One big set with an extensive amount of bird poo on the outside- it was disgusting. The other window had no curtains or blind on it and let the outside lights in all night, and the sun at 5am, and it rattled in the wind. The other bedroom had a bed that was uneven. I will be asking Expedia for a partial refund as we could not use the 2nd bedroom which I paid good money for.
Read More
Mercy
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Amy
icon-Leisure with Friends
Leisure with Friends
4,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.
Read More
Susan
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really friendly reception, made process quick and easy
Susanne
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Verified traveler
icon-
10,0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Receptionist Sandra was extra helpful.
KIERAN
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay
Read More
MARK
icon-Business
Business
8,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great
Dodie
6,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The overall interior was very unwelcoming - dark and dingey.
Anthony
icon-Business
Business
8,0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Emma
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Helped me with an early check in
Lauren
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Garry
icon-Business
Business
8,0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Paul
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Read More
Number of reviews per page
20
40