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- Hotel in Peppers Broadbeach
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Peppers Broadbeach
Hotels
9,2
/10
Exceptional
1.827 reviews
What Guests Say About Their Stay
Lu
10,0
/ 10
The phone call from Mandy previous day was lovely. All receptionists were extremely helpful and professional.
THERESE AND NAJIB
10,0
/ 10
Friendly staff. Close to beach, shops, restaurants ,transport. Clean apartment with generous supplies of everything needed, and nice view of the beach. Overall a great experience.
Karl
10,0
/ 10
Lication: Ideal as it is a block from the beach and restaurants are even closer. The tram stop is about 3 blocks away. Property: Wonderful. We had a sea view apartment with balcony. Very clean and quiet. 2 pools and a gy. Property is in good condition. Room: Great apartment with seperate bedroom, full kitchen and large balcony. Very clean and quiet. I would certainly stay here again.
In the Area
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21 Elizabeth Ave, Broadbeach, Gold Coast, Queensland, Australia, 4218
Main Facilities
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This accommodation offers:
Outdoor pool
Swimming pool
24-hour Receptionist
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Available Room Types in Peppers Broadbeach
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What's around Peppers Broadbeach
21 Elizabeth Ave, Broadbeach, Gold Coast, Queensland, Australia, 4218
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Discover More About Peppers Broadbeach
Location
Peppers Broadbeach is located in area / city Broadbeach.
About Peppers Broadbeach
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Peppers Broadbeach.
All facilities in Peppers Broadbeach
Others
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
Transportation
- Parking with surcharge
General
- Swimming pool
Public Facilities
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in Peppers Broadbeach
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Number of floors in Peppers Broadbeach | 50 |
Another facilities in Peppers Broadbeach | Concierge, 24-hour Receptionist, Outdoor pool, Parking with surcharge, Swimming pool |
Frequently asked question in Peppers Broadbeach
What is normal check-in & check-out time at Peppers Broadbeach?
The standard check-in time at Peppers Broadbeach is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Peppers Broadbeach?
Peppers Broadbeach is a 4.0-star hotel.
How many floors does Peppers Broadbeach have?
Peppers Broadbeach has 50 floors.
Does Peppers Broadbeach provide parking?
Yes, Peppers Broadbeach provides parking. Please confirm details directly with the hotel.
Does Peppers Broadbeach have a swimming pool?
Yes, a swimming pool is available at Peppers Broadbeach.
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More Reviews from Other Guests in Peppers Broadbeach
Overall Ratings & Reviews Peppers Broadbeach
Other sources (1.827)
9,2
Exceptional
From 1.827 reviews
Cleanliness
9,2
Room Comfort
9,4
Location
9,4
Service and Facilites
9,0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Peppers Broadbeach
Number of reviews per page
20
40
Top reviews
Simon
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great apartment, close to beach and Broadbeach centre
Dhanesh
Leisure with Children
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our stay at this hotel was extremely disappointing. The hotel was run-down and dilapidated. We booked for the spa pool and heated swimming pool, but they weren't working in our tower. Staff reluctantly gave us access to Tower 1s pool, which was dirty and lukewarm.
The rooms were average, but inconsistent. Curtains were falling off rails, dining chairs were worn out, and rugs were filthy. Lifts were slow and some weren't working.
When my daughter left board games behind, I contacted the hotel, but they didn't follow up. We had to contact the new guests ourselves, who kindly returned the items. Unhelpful staff and poor service. Wouldn't recommend.
Read More
Mrs. Yan Siu Fong
Leisure with Children
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The apartment is spacious and clean. I will give it all 5 stars except for the fact that during our 3 day stay, the pump in the heated swimming pool is out of order.
The manager has told us that if the pool cannot be fixed, they may arrange the guests to swim in the adjacent Sofitel hotel. Unfortunately, we have to leave after the 3 days' stay and would be grate if the arrangement can be made as soon as the pool matter is unsolved.
Read More
Lu
Business
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The phone call from Mandy previous day was lovely. All receptionists were extremely helpful and professional.
Christine
Leisure Family
6,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very very close to dinning and shopping & it was Blues festival so was great atmosphere. Room was big & spacious. Very limited glasses and bowls & plates & platers etc for such a large kitchen. Towels were quite old and need to be replaced with new ones is my recommendation.
Hall way to room absolutely stunk . Not sure if it was because it was close to a rubbish shoot or not . Wish we had enquired about that smell. Staff were lovely.
Read More
Joel
2,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them.
Read More
Nerilee
Leisure with Children
6,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Peppers is in a great location, lots to do around Broadbeach.
We booked an "ocean view" room as per Wotif description, but our room was not with an ocean view. Reception kindly changed our room to one that did have a limited beach view which was appreciated, but not what we paid for.
We would have chosen a different place to stay had we known we would be looking at the back of other buildings. This was not what we thought we were booking as per the description and photos in the listing.
Read More
THERESE AND NAJIB
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Friendly staff. Close to beach, shops, restaurants ,transport. Clean apartment with generous supplies of everything needed, and nice view of the beach. Overall a great experience.
Ian
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Wonderful stay, thank you
Jamie
6,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
No aircon working on bedrooms, was very hot and barely slept
Karl
Leisure with Partner
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Lication: Ideal as it is a block from the beach and restaurants are even closer. The tram stop is about 3 blocks away. Property: Wonderful. We had a sea view apartment with balcony. Very clean and quiet. 2 pools and a gy. Property is in good condition. Room: Great apartment with seperate bedroom, full kitchen and large balcony. Very clean and quiet. I would certainly stay here again.
Read More
Abby
Leisure with Children
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great stay
Yu
Leisure with Children
4,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Overall is good, but internet is slow, TV wasn’t working after power being restored. Shower was cold. No enough hot water in the morning .
Kylie
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very comfortable stay.
Barry
10,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Clean, spacious and well located
Lorraine
Friends and Family
4,0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
We booked a 2 bedrooms apartment. When checked in the apartment they gave us was very worn and tired. We found bed bugs stains in the bed and immediately asked to be given a different apartment. The receptionist told us that they will ask housekeeping to check on it. I said that’s not acceptable. We had just come off a 13 hours international flight and really wanted to get settled He then told us to wait in the unit for the manager to call us. An hour passed and no call from management. I had to go back to reception to track down the manager myself. We finally got a different apartment in better condition and no bed bugs. Another surprise was that even though they are a hotel, there is no service provided to the rooms, not even emptying trash or refreshing towels.
Read More
Mr Grant
8,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Side door entry to hotel was closed poor signage as to where entry was
Yunus
Leisure Family
10,0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Very convenient close to all restaurants and woolies highly recomended 5 star hotel in the gold coast especially for family holiday.
Zhuoming
Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Great place for a family with kids. The kitchen & laundry facilities are very convenient. Great view.
Vanessa
8,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Location
Close from beach
No daily service, would have preferred this
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Peppers Broadbeach
Other sources (1.827)
9,2
Exceptional
From 1.827 reviews
Cleanliness
9,2
Room Comfort
9,4
Location
9,4
Service and Facilites
9,0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Peppers Broadbeach
Number of reviews per page
20
40
Top reviews
Simon
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great apartment, close to beach and Broadbeach centre
Dhanesh
Leisure with Children
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our stay at this hotel was extremely disappointing. The hotel was run-down and dilapidated. We booked for the spa pool and heated swimming pool, but they weren't working in our tower. Staff reluctantly gave us access to Tower 1s pool, which was dirty and lukewarm.
The rooms were average, but inconsistent. Curtains were falling off rails, dining chairs were worn out, and rugs were filthy. Lifts were slow and some weren't working.
When my daughter left board games behind, I contacted the hotel, but they didn't follow up. We had to contact the new guests ourselves, who kindly returned the items. Unhelpful staff and poor service. Wouldn't recommend.
Read More
Mrs. Yan Siu Fong
Leisure with Children
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The apartment is spacious and clean. I will give it all 5 stars except for the fact that during our 3 day stay, the pump in the heated swimming pool is out of order.
The manager has told us that if the pool cannot be fixed, they may arrange the guests to swim in the adjacent Sofitel hotel. Unfortunately, we have to leave after the 3 days' stay and would be grate if the arrangement can be made as soon as the pool matter is unsolved.
Read More
Lu
Business
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The phone call from Mandy previous day was lovely. All receptionists were extremely helpful and professional.
Christine
Leisure Family
6,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very very close to dinning and shopping & it was Blues festival so was great atmosphere. Room was big & spacious. Very limited glasses and bowls & plates & platers etc for such a large kitchen. Towels were quite old and need to be replaced with new ones is my recommendation.
Hall way to room absolutely stunk . Not sure if it was because it was close to a rubbish shoot or not . Wish we had enquired about that smell. Staff were lovely.
Read More
Joel
2,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them.
Read More
Nerilee
Leisure with Children
6,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Peppers is in a great location, lots to do around Broadbeach.
We booked an "ocean view" room as per Wotif description, but our room was not with an ocean view. Reception kindly changed our room to one that did have a limited beach view which was appreciated, but not what we paid for.
We would have chosen a different place to stay had we known we would be looking at the back of other buildings. This was not what we thought we were booking as per the description and photos in the listing.
Read More
THERESE AND NAJIB
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Friendly staff. Close to beach, shops, restaurants ,transport. Clean apartment with generous supplies of everything needed, and nice view of the beach. Overall a great experience.
Ian
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Wonderful stay, thank you
Jamie
6,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
No aircon working on bedrooms, was very hot and barely slept
Karl
Leisure with Partner
10,0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Lication: Ideal as it is a block from the beach and restaurants are even closer. The tram stop is about 3 blocks away. Property: Wonderful. We had a sea view apartment with balcony. Very clean and quiet. 2 pools and a gy. Property is in good condition. Room: Great apartment with seperate bedroom, full kitchen and large balcony. Very clean and quiet. I would certainly stay here again.
Read More
Abby
Leisure with Children
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great stay
Yu
Leisure with Children
4,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Overall is good, but internet is slow, TV wasn’t working after power being restored. Shower was cold. No enough hot water in the morning .
Kylie
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Very comfortable stay.
Barry
10,0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Clean, spacious and well located
Lorraine
Friends and Family
4,0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
We booked a 2 bedrooms apartment. When checked in the apartment they gave us was very worn and tired. We found bed bugs stains in the bed and immediately asked to be given a different apartment. The receptionist told us that they will ask housekeeping to check on it. I said that’s not acceptable. We had just come off a 13 hours international flight and really wanted to get settled He then told us to wait in the unit for the manager to call us. An hour passed and no call from management. I had to go back to reception to track down the manager myself. We finally got a different apartment in better condition and no bed bugs. Another surprise was that even though they are a hotel, there is no service provided to the rooms, not even emptying trash or refreshing towels.
Read More
Mr Grant
8,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Side door entry to hotel was closed poor signage as to where entry was
Yunus
Leisure Family
10,0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Very convenient close to all restaurants and woolies highly recomended 5 star hotel in the gold coast especially for family holiday.
Zhuoming
Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Great place for a family with kids. The kitchen & laundry facilities are very convenient. Great view.
Vanessa
8,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Location
Close from beach
No daily service, would have preferred this
Number of reviews per page
20
40