Platinum City Serviced Apartments

Great location, close to Melbourne central . Apartment good two bedroom with living area. Will stay next time in the city .

The staff were very friendly. Very helpful and accomodating.

Air conditioning didn't work, door would jam when opened, waist chute was falling out of wall. Otherwise ok

Rooms were clean and roomy

Clean room, good facilities, well priced and comfortable.

Access was easy. Staff were friendly. Apartment was basic but housed the essentials.

Great.value for money. Not big but certainly comfortable

The room was clean and had everything we needed but there was a really strong smell in the apartment which wasn’t very pleasant.

Fantastic location close to so many things, clean, communication amazing definitely recommend

The room needed more kitchen utensils. I booked an apartment hoping to cook breakfast and maybe a few dinners. However there was only 1 pair of tongs, a wooden spoon, 1 small pan, 1 small pot, cups and very minimal cutlery. Definitely needed bowls for salad, a potato peeler, a strainer and an oven dish. It's pointless having an oven and stove if there is nothing to bake or cook with. I could tell that the room had been cleaned however it needs to be more thorough. The kettle was really dirty and the bathroom cupboards hadn't been wiped as there was dust and hair on the shelves. The shower also had mould. Would have been nice to have the car park closer to the hotel. Loved that it was close to the shops and food stores.

The pictures on site are very deceiving. Far smaller than expected.

The room was clean and well resourced (heating, TV, washing machine, oven, hob). The room had opening windows which was welcome (as so many properties of similar ilk don't have opening windows now). The interaction with staff was good. The bed was lovely and comfortable and most welcome. The room itself was quite small and sparsely furnished but tastefully done. It was not a practical set up however in a number of respects. There were no instructions to virtually anything within the room and it took quite some time to work out how to use the oven's various settings (I had to Google it), how to open the cupboards (required to press open rather than pull open), how to use to bathroom taps (see below) and to locate the utensils to assist with cooking. The utensils were ultimately found in an upper cupboard and which when pulled out resulted in a knife falling out of a receptacle (and which could be a potential risk). Similarly both the toaster and kettle were in upper cupboards - the toaster being unreachable even when I stood on a chair. The washing machine was a welcome addition but the clothes drying rack was super small and not able to hold many clothing items. The shower was difficult to fathom as the tap function seemed to be the exact opposite to what was displayed on the tap i,e, hot to one side and cold to the other. It was an overall enjoyable stay but a more practical approach is needed in relation to the property's resources.

Clean and comfortable Views are great Plenty of dining options nearby

We had a great stay here. It is in a great location with easy access to everything downtown. Check in was very easy with a perfect parking option. The apartment was clean and maintained. It is not very spacious and is a bit small, but it served us perfectly for a one night stay in Melbourne downtown.

Check in process Reception door should be open if not being greeted at level 3

This property was in a fantastic location. Neat and tidy. Would stay here again no worries

Housekeeping knocked on the door at 9:30am before checkout. Lack of amenities eg lack of coffee and tea. Soap.

Had to climb 38 floors TWICE because the lift wasn’t working

Great value for money. Very happy with stay, would definitely stay again.

Great location!