Campanile Vienna South

When I arrived it took a little while to get checked in as there was a line and only one guy working, but he was very kind and helpful and did a good job. The room was also clean and the bed was very comfortable.

arrived at the hotel and unfortunately the experience started very poorly. The person at the front desk clearly seemed like they did not want to be there. I was ignored for several minutes, and when I was finally acknowledged, the service was rude and unprofessional. What made the stay even more frustrating was the housekeeping service. On Sunday, after being out the entire day, I returned to my room around 4:30 PM only to find housekeeping wanting to clean the room at 4:32 PM. I honestly could not understand this. The staff had the entire day to service the room, yet they attempted to do it late in the afternoon when guests are typically returning to rest. Overall, the lack of hospitality and poor timing made the experience disappointing.

Could have had phone to contact desk

The elevator to the hotel room was stupid. We came back to the hotel to be met with a coach load being dropped off and only one elevator would come down at a time. The air con in the room was not working. The bed was comfy. The room was immaculate. Staff were polite and helpful. Coffee however was 3 euros for half a cup. There’s a Mcd down the street just go there and leave the hotel coffee be. Overall not the worst I’ve stayed in but I will not be staying here again as it was just not enjoyable.

I arrived late at night, but there was staff available and we were able to check in. However, we had to wait about 30 minutes as two guests were ahead of us. The room was clean, but I couldn’t stop sneezing during our stay—possibly due to pet hair, as the hotel seems to be pet-friendly. Amenities were minimal, but there was a supermarket nearby, which was convenient. The bus and tram stops require a short uphill walk, and with a transfer, the city centre can be reached in about 30 minutes. At check-out, there were no clear instructions, and no staff were at reception, so I waited for a while before eventually leaving the key card and departing. Clearer guidance would have been appreciated.

Didn't like the location, hotel ok for family with kids to stay.

I have selected this hotel based on very good reviews. I think the hotel is just okay for short stays. Very small room, there is no kettle / coffee or tea, no phone to contact reception, the bathroom has 2 paper cups and towels and toilet paper, shower gel in the shower and a hairdryer. Cleaning was done daily but unfortunately not with hoovering which we would expect. The breakfast are basic continental with ham, cheese, eggs, yogurt, fruits, coffee, tea, juice. Its a buffet type. Coffee machine available at reception with coffee costing 3euros. Hotel is further afield from centre but good connections with public transport. Billa just across the road which is handy.

Room was clean, staff were very kind, just wish there was a fridge in the room as we bought food while we were in Vienna and had nowhere to put it but our stomachs 😂😂

Great

Great staff, very clean, we enjoyed our stay. Breakfast was very good. 10 minute walk to tram, Billa Supermarket across the street. Great value, we will stop here again. This is a residential and office building area, you will need a transit pass - 22euro / 7 days or use uber.

Staff was super lovely and helpful. Would absolutely stay again for that price. The price performance ration is excellent. No luxury but spotless clean.

Clean rooms, staff, breakfast

Good size room, clean and a very comfortable bed. Easy access to the city centre My only criticism is the lack of amenities in the room to make tea/coffee.

Rooms are huge, HUGE!- and very quiet. But kind of a weird body odor smell and everything feels old and dated, most especially the carpet which really should be changed. Great location for walking to everything, HOWEVER, and this is very important for some- it is not accessible. Cars/ taxi/ uber won’t even drive to the hotel, it’s medieval cobblestone streets. You will have to haul your luggage nearly ½ mile, and it will wreck your luggage wheels. When you arrive at hotel, stairs only no ramp for taking bags up. Staff is mostly very friendly, and the included breakfast was phenomenal. So it’s hit or miss, but these concerns should be mentioned. Also room was very cold with no thermostat, front desk gave me a space heater however. All in all, pretty good value- but can’t overstate the walking over cobblestones for way too long with luggage, and also the room amenities could be improved. For instance no toothpaste or bathrobe- just basic stuff.

Excellent clean hotel. Location is too far from centre, you have to get the tram daily. McDonalds nearby, Billa (supermarket) also walking distance - a bonus!

Good value. There's no frills but the room was clean, everything worked and the breakfast is an added bonus. Close to transport links (buses) which are frequent.

Excellent

The reception staff were quite rude. We were four friends and had booked two rooms. At first, we were given two rooms on the same floor, but they smelled strongly of weed, so my friend asked if we could change them. They moved us to another floor and gave us rooms next to each other, but one of them hadn’t been cleaned after the previous guests. We went back to request another change, but the receptionist responded that they weren’t obliged to accommodate us and even remarked that we weren’t children to be needing rooms on the same floor. We didn’t mind being on different floors, but the customer service was unacceptable.

clean and spacious

Friendly staff and clean rooms