9Hotel Sablon

The pool / spa area is lovely, nice to relax after a day of exploring. Staff are very friendly and helpful The room could do with a little bit of updating but nothing drastic! Overall, lovely stay; good location and amenities- would recommend!

Overall is good - very nice staff,

The hotel reception is welcoming. Our room was directly above the reception desk and opposite the elevator which we were worried about for noise but it was actually okay. The bed and pillows were comfortable and we both said we slept better than we expected. The view from the room isn’t the nicest. In reception you can get free hot drinks which is a lovely gesture. We used the pool and sauna in the evening, it’s very small but nicely decorated. The location of the hotel is a shame because the street feels really dirty, rundown and a bit unsafe although quiet with traffic. There are quite a few nice restaurants near by and only a short walk to Brussels central.

A lot of space and staff was very helpful Walking distance from everything 5 min walk from the train One of the more affordable places to stay in Belgium.

Pretty sound place in the lovely area of Sablon.

Fantastic upgrade

Very clean room and Bathroom. Spacious and well maintained.

Great!

Nice and cozy hotel in Brussel center.. swimming pool and Sauna both were little small but it was very nice and clean. I loved the service and breakfast too. 5 ⭐

Unfortunately this is not a 4 star hotel… I was informed on arrival that pool and sauna facilities were closed for maintenance. The hotel said an e-mail would have been sent from hotels.com-expedia, but on checking back the e-mail I received day before check-in (direct from hotel…) made no mention and reinforced/advertised full facilities. The lobby on arrival - despite pool closure - smelled strongly of chlorine and pool water which was unpleasant. As one of the main selling points to this hotel, and major driver to book, this was extremely disappointing. This is not a new hotel, the facilities are very tired and worn. Paint is cracking and poor touch-ups (of various different shades) are clear on walls and fixtures. My room was dirty. There was staining on the curtains and the floor felt grubby. Unfortunately the flooring is clearly worn and marked which added to the feeling of being unclean. I was woken to the sounds of banging (possibly repair work) and pipes gurgling on/off throughout the day as other guests used bathrooms. The breakfast was very poor. Again breakfast room felt grubby and unclean, food was quite poor quality and taste. The coffee machine was past the end of its life (coffee machines in rooms were good nespresso). I am very grateful to the wonderful check-in staff in assisting me with a room change, The staff did agree in conversation,& mentioned to me in passing that there is renovations due around November 2025. My stay waslate September 2025.

Loved everything about this hotel especially the cool design and great location. Interiors are modern and minimal which I love, the lobby area is relaxing and has coffee available all day with 24/7 honesty bar. Our room was spacious, had lovely big windows with street view, big comfy bed and great shower. The basement spa was a treat with sauna and small pool which we had to ourselves before a late breakfast on Sunday morning. Breakfast is served until 11am on the weekend and check-out is 12pm. The location is great, in a quiet street within lovely Sablon area which is a nice change from Grand Place vibe. Nearby we enjoyed coffee at Kafei Korner, brunch at Poz and had excellent dinner in Venezuelan restaurant Caroni very close to hotel. Its also convenient and walkable to the centre and the art galleries (tho beware the galleries are closed on Mondays).

I had an issue with the shower fell from the ceiling they moved me rooms straight away - no issue at all - lovely spa great location - nice staff

Great

.

We stayed at this hotel for a couple days based on proximity to the Grand Place and restaurants. We were a family of four, and we booked the two-level family room. Pros: Our room was ready early when we arrived. The two level family room with the spiral staircase was more than enough space for us and our two teenagers. The lower level has a second toilet, which was nice and unexpected. The person who checked us in was very helpful in helping us identify activities. The bed was comfortable. It's a 5ish minute walk to the Grand Place with tons of restaurants. Cons: There isn't much else on the street the hotel is on. The pathway that leads toward the shops and restaurants closes at night and you have to walk uphill around the block to get to the hotel if you come back later. We asked for a van to take us to the train station but they only called for a regular cab. Our suitcases and things didn't really fit and the driver was visibly frustrated. He was slamming the trunk and went into the hotel to speak to the staff. We ended up having one person sit up front holding a suitcase on his lap. Then, when we got to the train station he said he didn't take cards and only cash. We only had American money so he took that. This wasn't the best end to our trip but it wasn't necessarily the hotel's fault. I did point out that we'd asked for a van, knowing we had a lot of luggage, and they said we only see you asked for a cab.

Excellent hotel! I’d definitely stay there for my next visit.

I wouldn't rate this hotel 4*, it was 3* at best. There are small things that could be done to make the stays a lot more comfortable - for example: the toilet roll paper was very thin (had to be doubled over to use!); no milk or breakfast tea in bedroom or lobby area; the floors are mostly concrete (with rugs around the bed only), and not particularly clean; the breakfast area felt like a school canteen, and the choice wasnt particularly great (lots of waiting around!). The area around the hotel mostly seems to be mostly being demolished / cleared out.

The location wasn’t good. It was close to grand place but the area was sketchy. It wasn’t good as reviews. Stuff wasn’t so friendly either.

Perfect location near museum and delicious cafes. The hotel is stylish and the room large (for European cities) and very comfortable.

We have stayed in many hotels in Brussels over the years and 9Hotel Sablon is definitely at the top. Well managed, beautifully designed, conveniently located and peaceful. We highly recommend 9Hotel Sablon.