ibis Antwerpen Centrum

Hotel

The stay was below the standard for the price. The card entry system failed and we couldn’t enter any rooms and go to sleep. The hotel was in disarray already but this failure to deliver the most basic service covered by the payment - access to a room for sleep - requires a compensation payment which Im asking for. The lone staff member didn’t appear to have a master key. The office phone rang incessantly with complaints from other guests. Other guests were left stranded with myself and my friend waiting for a resolution. We stood in the lobby (no chairs) from 1am to 2am. It took an hour to get a room. Then I could not leave it because the door would lock me out and no one could open it again, so it became a comfortable prison. Everything worked in the room until 2.40am when the lights fused and I had no lights for the remainder of my stay. Then became one of those people ringing downstairs and no one answering. Appalling.

good

My go to choice whenever I visit Antwerp. Good location, comfortable beds & good service,

Great hotel, great location, great city!

Everything about the hotel was great. The room was comfortable. The location of the hotel was very cen

The breakfast was amazing! I really enjoyed making the delicious waffles!!

Was ok Location is good

Friendly

Very convenient, practical, and comfortable for solo or a couple. Rooms are compact, but nicely laid out with everything needed to enjoy central Antwerp. Breakfast buffet is a wonderful addition with wide array of items.

Excellent front desk staff - Arnt on the front desk was extremely welcoming and helpful. Resolved a room issue quickly and efficiently. Great value for a city hotel. Breakfast exceeded expectations.

It was near but not at Main Street.

I stay quite a lot now and each time it’s a great stay. I’m 6ft so shame bathrooms aren’t slightly bigger but overall I’m very happy when I stay here! Ps Don’t buy the Pornstar Martini here! It’s dreadful and nothing like it should be!

Avoid this hotel. It has no redeeming qualities, especially for the price point. Terrible bed, 2 tiny uncomfortable pillows, bathroom was dirty and tiny. We could hear the rooms next to us loudly flush their toilets throughout the entire stay and when they took showers. Couldn’t turn on the ac at night because it was very noisy. Thank goodness we were only there for one night.

Very friendly abd helpfull staff!

Stay was fine until someone in a room very close to mine had a small dog that yapped night and morning!!!!

Adequate room, central location, friendly staff, good price.

A little dated decor but perfect for the price.

We stayed there twice this year. We will stay again whenever we visit Antwerp. Nice and quiet neighborhood, room very clean and friendly staffs.

Great value for the money. Clean and close to both the historic center and the central station