Comfort Inn & Suites Medicine Hat Shopping Centre

Easy check in. Front desk staff very friendly. Love there is ice water available. Breakfast was great lots to choose from.

Room was clean and well equipped Breakfast area was also clean and food was fresh

Zero complaints for an overnight travel stop. Everything as needed and hoped for in a modest motor hotel, at a very reasonable price. Excellent breakfast, by the way.

Staff was helpful and friendly. Breakfast was great but needs variety. Shops near by was fantastic. The hotel needs to improve on cleaning the rooms at least every two days. We waited four days before our room could be clean. We only stayed five nights. Overall experience was great. We would definitely go back to that hotel.

Washroom was not cleaned.

Clean room ! Easy access on first floor for my dogs who were with us. Kids loved the swimming pool ! Close to mall and all other shopping ! We will be back

Wonderful place

A solid B+ overall.

It was good. No complaints other than the ice maker was really far away.

Close to the mall/food court. Great breakfast and nice pool with hot tub

I had asked for a room on the top floor and they graciously granted it to us as well as writing a little note stating safe travels and have fun. We arrived at the hotel at 4:30 PM and we’re advised was not ready yet. They said they would call or text as we stated we would go to the restaurant next-door and we never received the call or text. The room was nice enough however, hem on the curtain was hanging down, the towel hanger on the back of the door was spinning, and there was a random torn small piece of a towel on the washroom counter. The washroom light switch at something sticky on it, and all that would be needed to remove. It is goo gone or something similar. A piece of the dresser was torn on the side and when you touch it, it was very sticky. The charging ports on the one side of the bedside table were not working properly. Internet was very good, the TV was easy to use, but it was also a little noisy from traffic below. There is a microwave, small mini fridge, iron and ironing board.

Easy check in. Room was great. Breakfast was good. Fresh fruit and cooked oatmeal. Will book this hotel again.

First time staying here and I will be back! Clean, quiet room, comfy bed/pillows, great location and fantastic staff! Breakfast was great - hot, lots of choice, lots of tables to sit.

I was disappointed with my stay. While the room rate was reasonable, I expected more from a Comfort Inn. Check-in was excellent because the front desk associate was friendly, helpful, and efficient, making the arrival process quick and pleasant. Unfortunately, the rest of the stay did not live up to that experience. The hotel is in serious need of updating and did not resemble the photos shown online. The pictures appear to represent the property from years ago rather than its current condition. The room felt worn out, with dirty, stained carpets, a banged-up refrigerator, and a large gap under the door that made the room feel less secure and allowed noise from the hallway. The air conditioning system had a strong musty odor that smelled like a wet dog had been in the room. The bed was also uncomfortable because the mattress was noticeably slanted. One positive was the fitness room. Although it was small, it was very clean and included free weights along with a couple of exercise machines, which I appreciated. Overall, the hotel did not meet the expectations set by its advertising or the Comfort Inn brand. Accurate, up-to-date photos and much-needed renovations would go a long way toward improving the guest experience. While the price was good, I expected a better-maintained property. The outstanding customer service at check-in was appreciated, but it wasn’t enough to make up for the condition of the hotel. I would not choose to stay again.

Excellent hot breakfast

Cozy beds, friendly staff and all around great place to rest.

Pool was nice and warm and breakfast buffet was decent. King suite was a good size and walk in shower great, however they are outdated with creaky floors and siding falling off furniture. It was convenient and good for the price for a quick stop.

Everything was so handy, shopping mall across the street, restaurants. The staff were very nice.

Breakfast was good with enough choices. Getting a bit run down. Only one person on check in with major line ups. Good value for room. Would have liked a sofa chair in king size room we stayed in. Only a desk chair to sit on

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