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Spirit Ridge, in The Unbound Collection by Hyatt
Resorts
9,0
/10
Exceptional
969 reviews
What Guests Say About Their Stay
Les
10,0
/ 10
Wonderful property, great pool for the kids, winery, golf, spacious suites, dining, has it all
Christina
10,0
/ 10
Amazing hotel room with tons of space. Grown up pool was perfect, wine tasting on site, great restaurant. Room for improvement was the spa- small and dark with undertrained staff and the lakeside club was a run down dive bar. Would go again for sure but skip the spa and the lake.
Doug
10,0
/ 10
I loved the look of the hotel and its grounds and surroundings. We had a one bedroom villa and we love it except it was too hot to sit outside and enjoy the view. Not a hotel problem but a patio umbrella would have helped. None of the suites had umbrellas.
In the Area
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1200 Rancher Creek Rd, Regional District of Okanagan-Similkameen, British Columbia, Canada, V0H 1V6
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Spirit Ridge, in The Unbound Collection by Hyatt
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What's around Spirit Ridge, in The Unbound Collection by Hyatt
1200 Rancher Creek Rd, Regional District of Okanagan-Similkameen, British Columbia, Canada, V0H 1V6
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Discover More About Spirit Ridge, in The Unbound Collection by Hyatt
Location
Spirit Ridge, in The Unbound Collection by Hyatt is a resort in a good neighborhood, which is located at Regional District of Okanagan-Similkameen.
About Spirit Ridge, in The Unbound Collection by Hyatt
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Spirit Ridge, in The Unbound Collection by Hyatt exclusively for you.
Get precious and unforgettable moment during your stay at Spirit Ridge, in The Unbound Collection by Hyatt.
All facilities in Spirit Ridge, in The Unbound Collection by Hyatt
Others
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Turkish bath
- Wine tasting room
- Winery tours
- Spa
- Vineyard
- Steam room
- Pool cabanas (surcharge)
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Winery
- Breakfast
- Snack bar
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Sports and Recreations
- Golf cart
- Golf club
- Fitness center
- Golf course
General
- Smoking area
- Banquet
- Parking
Business Facilities
- Conference room
- Business center
- Conference rooms
Transportation
- Bus/truck parking
- Beach shuttle
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Spirit Ridge, in The Unbound Collection by Hyatt
Important Note
- Fee for to-go breakfast: approximately CAD 15 to 25 for adults, and CAD 10 to 20 for children
- Pet fee: CAD 30.00 per accommodation, per night
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Spirit Ridge, in The Unbound Collection by Hyatt | 226 |
Number of floors in Spirit Ridge, in The Unbound Collection by Hyatt | 4 |
Another facilities in Spirit Ridge, in The Unbound Collection by Hyatt | Beach umbrella, Hot tub, Outdoor pool, Turkish bath, Wine tasting room |
Frequently asked question in Spirit Ridge, in The Unbound Collection by Hyatt
What are available facilities at Spirit Ridge, in The Unbound Collection by Hyatt?
There are top facilites at Spirit Ridge, in The Unbound Collection by Hyatt such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Spirit Ridge, in The Unbound Collection by Hyatt?
The standard check-in time at Spirit Ridge, in The Unbound Collection by Hyatt is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Spirit Ridge, in The Unbound Collection by Hyatt provide breakfast?
Yes, Spirit Ridge, in The Unbound Collection by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Spirit Ridge, in The Unbound Collection by Hyatt?
Spirit Ridge, in The Unbound Collection by Hyatt is a 4.0-star hotel.
How many floors does Spirit Ridge, in The Unbound Collection by Hyatt have?
Spirit Ridge, in The Unbound Collection by Hyatt has 4 floors.
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More Reviews from Other Guests in Spirit Ridge, in The Unbound Collection by Hyatt
Other sources (969)
9,0
Exceptional
From 969 reviews
Cleanliness
9,2
Room Comfort
9,4
Service and Facilites
9,0
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Traveler Reviews Spirit Ridge, in The Unbound Collection by Hyatt
Number of reviews per page
20
40
Top reviews
Shauna
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great spot, restaurant was lovely
Heidi
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were excellent, delicious dining, beautiful pool
Jill
Leisure with Friends
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When we arrived, the fridge light was burnt out. There was no toaster in the kitchen, the outlet in the bathroom sparked and completely fried my very expensive blow dryer. There were no sheets on the pull out bed, the coffee maker was broken. We were constantly having to call front desk. For $560 a night, we expected far better!! When i called to let front desk know that the outlet blew, they didn't offer to replace my personal blow dryer that was ruined. Disappointing for sure.
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Les
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful property, great pool for the kids, winery, golf, spacious suites, dining, has it all
Christina
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing hotel room with tons of space. Grown up pool was perfect, wine tasting on site, great restaurant. Room for improvement was the spa- small and dark with undertrained staff and the lakeside club was a run down dive bar. Would go again for sure but skip the spa and the lake.
MING YUE
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
wonderful place
Janice
Business and Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice resort
Arif
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Vivacious vineyard view
Doug
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I loved the look of the hotel and its grounds and surroundings. We had a one bedroom villa and we love it except it was too hot to sit outside and enjoy the view. Not a hotel problem but a patio umbrella would have helped. None of the suites had umbrellas.
Danielle
Friends and Family
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The resort is amazing, clean, relaxing. It was my first time but definitely not the last.
The restaurants were good. The vineyard is in the resort so you can do wine tasting without having to take the car.
Carl
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My only negative is when there is a function on the roof of the desert suites building it is very noisy on the third floor.
A very special thank you to Vishwojyoti for going the extra mile to make our stay even better.
The staff were all great and attentive. Mellanie at the front desk also very nice.
Daniel
Leisure with Friends
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pictures showed the front villas not the ones off parking lot and there was a stagers that were beer ponging and loud until 3 in morning … beautiful property but my experience could have been better
Ailve M.
Family
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
What I didn’t like was the confusion around the billing ? The Expedia App showed the second payment that was due on arrival but they charged over $300 more ( altho when I complained they did revise that after we left)
However they also put $100 per room on my credit card on arrival ( for miscellaneous? altho there is no mini-bar so other than eating a bar of soap ….?) we arrived June 2, left June 4 and as of today , June 7 that $200 is still on my credit card !
Honestly, apart from the billing issues the rooms were fine and the restaurant staff are FANTASTIC ( Oscar and the great guy at breakfast !)
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Gurpreet
Leisure with Friends
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Had a great stay at the property. The staff were very friendly and welcoming. I loved my patio with a view of the lake. The only reason it got four stars is because we were on the 2nd floor of building A and we could hear the people a floor above us, making noise at all hours of the day. Which is not the hotels fault but did affect our sleep.
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Stephanie
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
An absolutely fabulous stay at an amazing property. The service was fantastic - from check-in to the spa to the restaurants - everyone is so lovely. The spa - best facial I’ve ever had. The room - incredible views and comfy bed. The food - outstanding. There is no question - this is our new place to stay when up this way. Just incredible. Thank you everyone for making my birthday celebration so special.
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Hyung Jin
Leisure Family
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Dirty, unpleasant, unprofessional.
Tara
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Amazing accommodations, all you need to have a perfect relaxing weekend away. Top notch services
Kristy-Lynn
Leisure with Friends
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Here’s a shortened version suitable for an Expedia review (which has a 1500-character limit):
⸻
Terrible Experience – Not Worth the Price or the Hassle
We booked and prepaid for a 2-bedroom lake-view villa for a special 40th birthday getaway, and it was a disaster from start to finish. They gave away our room and expected us to change rooms every night. Instead of the villa, we were put in a dark condo under a parking garage beside the elevator. We didn’t get the room we paid for until 4pm on our last night—right before packing up to leave.
We had to repack daily, and were promised our luggage would be moved while we were out, which never happened. Every day our room keys were deactivated, and we spent far too much time re-explaining everything to new front desk staff. There was zero communication between shifts and no consistency.
We also missed two dinner reservations due to the chaos—one because our room wasn’t ready until after 7pm, and another after returning from a wine tour only to find our keys didn’t work and nothing had been moved.
Every time we were at the front desk (which was way too often), there were other angry guests dealing with similar issues. We heard multiple complaints unprovoked—it’s clearly a pattern.
The hotel director was kind but new and overwhelmed. Overall, the service was shockingly poor for a resort at this price point. Avoid if you’re looking for a stress-free vacation.
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Dudley
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
You allow dogs in the hotel, which we loved. But the dogs can't go anywhere in the hotel. Would be nice to be able to access a patio with a dog
ray
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Had an issue checking in, however Norm the manager sorted everything out.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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